Cancellation policy

When you purchase a subscription, you’ll receive repeat deliveries based on the duration and frequency you select at checkout.

Billing: Your payment method will be stored securely and charged automatically for each delivery unless you choose to pay in advance.
Auto-Renewals: Some subscriptions renew automatically at the end of their cycle. You are responsible for managing cancellations before the renewal date if you do not wish to be charged again.
Managing & Canceling: You can change, pause, or cancel your subscription at any time before the next billing cycle. To do this:
- Use the Manage Subscription link provided in your order confirmation email.
- Or, contact us directly for help before your next renewal is processed.

⚠️ Please note: We cannot cancel or refund a subscription order that has already been processed and shipped.

For returns and refund eligibility, please refer to our Returns Policy.

Pre-orders allow you to reserve an item before it is in stock.

Payment: We may charge a deposit or store your payment method and bill you once the item is ready to ship.
Canceling: You may cancel a pre-order at any time before it is fulfilled and receive a refund.
Once the pre-order has shipped, it is considered a completed sale and follows our standard return policy.

For more information, please refer to our Returns Policy.