Question 1

How does the trial work?

Accepted Answer

All Endy mattresses are covered by a 365-night trial. That gives you more than an entire year to decide if you love it as much as our 500,000+ other Canadian customers do. To begin your 365-night trial, simply purchase an Endy mattress of any size from Endy.com. If, for any reason, you're not 100% satisfied with your mattress, simply reach out to our Customer Care team. While they may have a few questions about your experience with the mattress, our Customer Care Specialists will walk you through the mattress return process at your request and arrange for a no-hassle pickup and, where possible, donation of the returned mattress at no charge to you.

Question 2

Does Endy offer same-day delivery?

Accepted Answer

Same-day delivery is available only to eligible addresses in the GTA. Eligibility is determined at checkout after you enter your shipping address. The Same-day delivery option is available until 10:30 am local time each day, excluding weekends and holidays; if you select Same-day delivery, you will receive your order by 9 pm on the date you place it, so please ensure you are home!

Question 3

Can I combine/stack promo codes?

Accepted Answer

We take pride in offering great discounts and promotions to our 500,000+ customers throughout the year; however, promo codes cannot be combined or stacked at this time. We believe that our products are already priced fairly, and our goal is to provide our customers with the best value for their money alongside exceptional customer service. Contact our Customer Care team to discuss which promotion offers you the best value based on the products you need to purchase.  Each Endy product comes with an at-home trial and a limited warranty. If, for any reason, you don't totally love your new Endy product, we'll coordinate a hassle-free return and provide you with a full refund.*  *Please note that shipping fees for the Canadian territories and same-day delivery (where applicable) are non-refundable.

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