Are you fluent in Gen Z’s “digital body language?”
In the new, younger world of work, emojis are more than just a nice-to-have.
Communication
How to avoid “emotional overhead” at work (hint: emojis are 👍 )
Data shows workers waste up to 40 hours a year due to confusing emails and chats.
Advice, stories, and expertise about work life today.
How to excel at asynchronous communication with your distributed team
Cut down on meetings and remake team practices, without sacrificing effectiveness.
Say what you mean: how to become a more assertive communicator
Strike the right balance between clarity + confidence and courtesy + consideration.
The subtle science of storytelling at work
You might not be sitting around a campfire, but you can still use stories to connect and inspire in the office.
New research: Write more clearly and become a super communicator
How many times have you read an email or project brief and thought, “Wait, what did that say?” or worse,...
How to overcome the “grid effect” in virtual meetings
In the anonymous grid of a video meeting, it’s easy for people to tune out – and miss out. Here’s how meeting leaders can fight it.
Daniel Pink: Don’t be deceived by the “intelligent” voice of cynicism
Too many people can get distracted by the illusion that the strong negative voice is the right one to listen to. Learn how to evaluate ideas at work from a balanced perspective rather than...
