How to recover Word file
Word file recovery tool
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Recovery Toolbox for Word
Recovery Toolbox for Word helps to repair corrupted Word and Rich Text file in few clicks
How to repair text from a corrupted Word file
Updated: 2026-02-12Step-by-step instructions on how to repair text from an unreadable Microsoft Word file or Rich Text file. These instructions help to extract text from a corrupted *.doc, *.docx, *.dot, *.dotx, *.rtf file, any version and size, in just a few clicks:
- Download Recovery Toolbox for Word from here: https://word.recoverytoolbox.com/download/RecoveryToolboxForWordInstall.exe
- Install Recovery Toolbox for Word on your computer
- Start Recovery Toolbox for Word
- Select a corrupted Word file on the first page of the program
- Click Analyze
- Preview the repaired content from a source Word file
- Click Start Recovery
Microsoft Word documents recovery software
Recovery Toolbox for Word is powerful text recovery software for extraction texts from damaged Microsoft Word documents (*.doc, *.docx, *.dot, *.dotx files) and Rich Text Files (*.rtf files). Recovery Toolbox for Word can be used instead of Word Text Recovery Converter and it will be more effective in most cases.
How to repair corrupt Outlook PST file with Word documents
Very often Word documents get corrupted as Outlook Personal Folders (PST files) get corrupted. Generally corporate users store all their correspondence and documents in these PST files. In order to repair a Word document file, you will have to first restore the huge Outlook storage. And after that you need to retrieve the Word document from the required email. Recovery Toolbox for Outlook will recover the PST file. Then you will need to open it in Outlook and open the Word document. If the document will not open, then use Recovery Toolbox for Word program.
Microsoft Word Recovery Software
Main features of the Microsoft Word recovery tool:
- *.docx recovery from Office 2007/2010/2013/2016/2019/2021/2024 files.
- recovery from Word for Microsoft 365.
- *.doc files recovery of ASCII and Unicode texts.
- Export the recovered texts directly to Microsoft Word.
- Recovery of texts from Rich Text Files (*.RTF format)
- Microsoft Word file recovery program uses proprietary heuristic filters to exclude garbage elements into a recovered documents.
- Microsoft Word recover utility can save recovered texts as *.txt files.
- A flexible and intuitive GUI available in 14 world languages in the Microsoft Word fix program.
- The Microsoft Word text recovery tool is compatible with and successfully tested under Windows 98/NT 4.0/2000/Me/XP/Vista/7/8/10/11.
- Several different algorithms for deep text recovery of Word files different formats (Microsoft Word 95/98/2000/XP/2003/2007/2010/2013/2016/2019/2021/2024).
- DOCX Viewer Tool
- View and repair damaged Microsoft Word files
- Show the contents of corrupted Microsoft Word files
- Extract texts from bad DOCX files
How to recover a docx file when you are unable to open a *.docx file? Recovery Toolbox for Word helps you recover a Word file corrupted by virus or antivirus. In addition, it can recover a corrupted Word file truncated during delivery. Recovery Toolbox for Word can fix Word documents copied from non-work flash USB drives.
Free DOCX File Viewer
Recovery Toolbox for Word is very convenient to use for viewing the contents of a DOCX/DOC file of a Microsoft Word - a damaged, standard, or both Word document. The tool can work as a viewer for DOCX files, even if you do not have Word or Office installed. The tool allows you to open and view any DOCX files for an unlimited number of times.
Recovery Toolbox for Word provides a full preview of texts from Word/Rich Text files similar to how it is implemented in Microsoft Office. The tool would open DOCX files for viewing, even if they were damaged. Plus, it's free for an unlimited number of times.
How to Open a Corrupted DOCX File for Free
Recovery Toolbox for Word allows you to open a damaged Word file for free and display all the data from the damaged document on the preview page.
How to Restore a Word Document
To restore a damaged Word document, you can use the latest backup or return to the latest stable version of the *.docx file or try to use Recovery Toolbox for Word. With a very high probability, Recovery Toolbox for Word can restore text from *.docx files to their original state before they were damaged. To verify this statement, it is necessary to:
- Download, install, and run the DEMO version of Recovery Toolbox for Word.
- Select a damaged .docx file.
- Run the analysis of the damaged DOCX file.
- Review the text from the restored Word document on the preview page.
- Export restore data to a new document or Word file - available in the full version.
How to fix a Word file
If you need to fix a damaged Word file, then the full version of Recovery Toolbox for Word will allow you to do this in a few simple steps. Revision of Word files occurs by copying the corrected data from the damaged .docx file to a new Word document. The tool doesn't fix or modify the existing DOCX file. All recovered data transfers to a new Word document. Revised data from a damaged DOCX file can be exported to a new Word document or a new text file.
Testing the recovery of damaged Word documents using various programs and online services: a real-world analysis of effectiveness
Recovery Toolbox conducts large-scale comparative testing of the real-world effectiveness of various programs and services designed to recover damaged Microsoft Office Word documents on a quarterly basis. Such tests allow us to improve the quality of data recovery from damaged Microsoft Word and Rich Text documents. For such testing, real user files are used, which users of the online service upload to the cloud service for recovering Word documents: https://word.recoverytoolbox.com/online/.
Such tests are conducted quarterly. Each test uses 1,000 user files of different formats, versions, with different extensions (.docx, .doc, .rtf, .dotx, .dot), with different encodings and different file sizes. Real users upload their Word documents in different formats and different versions of Word files. File damage always takes on a variety of unpredictable forms, which makes the recovery task difficult but realistic.
Selection of files for testing Word document recovery
Word files do not undergo any filtering, selection, or sorting. Everything uploaded in the days leading up to the test is included in the test. The set of test damaged Word documents includes files with varying degrees of damage. All text files have different formats, versions, extensions, and sizes. Password-protected files were not excluded from the tests.
Both special utilities and online recovery services were used in the testing. Among them:
- Recovery Toolbox for Word https://word.recoverytoolbox.com/
- Recovery Toolbox online service https://word.recoverytoolbox.com/online/
- Word Repair Kit + OnlineFile.Repair https://www.onlinefile.repair/rtf
- OnlineFileRepair.com https://onlinefilerepair.com/word
- SecureRecovery® for Word
- DataNumen Word Repair
The same set of test damaged files was run through each service or utility. This provides a realistic comparison of which utilities or services are better at recovering data, preserving document structure, and correctly restoring text, graphics, formatting, layout, tables, and other elements of a Word document.
The recovery quality was assessed based on the following factors:
- Was it possible to open the recovered Word document?
- Was the document structure preserved?
- Was the document formatting preserved?
- Was the document layout preserved?
- How well were the text and graphic elements recovered?
- Were there any problems with text encoding?
- Are there any damaged areas?
- Are there any distortions in the document?
Based on all of these factors, a conclusion is made as to whether the Word document has been recovered or not.
Results of a real comparative test of Word document recovery
The data obtained is processed and compiled into a comparative table. The table shows how successfully each utility or service coped with the task at hand. The final table allows us to draw conclusions about the quality of a particular program or online service depending on the degree of damage to the Word file and its complexity. Below is a summary table after the test.
| Service or program | % of Word files successfully recovered | Price for recovering 1 file | Comment |
|---|---|---|---|
| Online service Recovery Toolbox https://word.recoverytoolbox.com/online/ | ~52% | $10 per 1 GB | Universal utility for all devices and systems |
| Recovery Toolbox for Word | ~51% | $25 | Windows only |
| SecureRecovery® for Word | ~23% | $49.99 | Online service available |
| Online service Online.repair | ~49% | $10 per 1 GB | Online service available In addition to the service, there is a Windows tool: Word Repair Kit |
| Online service OnlineFileRepair.com | ~47% | $5 per 1 GB | |
| DataNumen Word Repair | ~7% | $129.95 | Batch mode for processing large numbers of Word files |
Additional information and comments:
- DataNumen Word Repair includes a batch mode for repairing multiple damaged Word documents.
- The SecureRecovery® for Word license is equal to the cost of repairing 1 file online.
Requirements:
- Windows 98/Me/2000/XP/Vista/7/8/10/11 or Windows Server 2003/2008/2012/2016 and above
- Installed Microsoft Word for exporting recovered texts into Microsoft Office directly
Screenshots:
Selecting the corrupted Microsoft Word document or template information from which should be recovered
Recovering information from the corrupted Microsoft Word document or template
Viewing information recovered from the corrupted Microsoft Word document or template
Exporting information to Microsoft Word or saving it to a text file
Viewing information export results
Errors:
Recovery Toolbox for Word helps you fix errors in MS Word documents:
- The document name or path is not valid. Try these suggestions. Check the file permissions for the document or drive. Use the Open dialog box to locate the document.
- Word cannot open the document: user does not have access privileges.
- Word cannot open this document template.
- Word was unable to read the document. It may be corrupt.
- FileName.doc file cannot be opened
- The file is corrupted and cannot be opened.
- Word document is corrupted.
- Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience. Please tell Microsoft about problem.
- The document caused a serious error the last time it was opened. Would you like to continue opening it?
- There is not enough memory or disk space to complete the operation.
- This document may be corrupt.
- The file appears to be corrupted.
- The file is corrupt and cannot be opened.
- The Document Template Is Not Valid.
- A file error has occurred.
- The Office Open XML file filename.docx cannot be opened because there are problems with the contents.
How it Works:
Download text recovery software from the website.
Start Install Text Recovery Tool for Word:
- Press on downloaded Microsoft Word repair installation in browser
- Select a downloaded installation file in Windows Explorer and press Enter or double-click on it
Please confirm the warning message:
Run installation wizard of software for repairing corrupted word documents:
Run program for repairing Word file:
- Double click on the icon on the desktop:
or
- Select from the main menu: Start | Programs | Recovery Toolbox for Word | Recovery Toolbox for Word
Please choose a corrupted MS Word or Rich Text file (files with *.docx, *.doc, *dotx, *.dot, *.rtf extensions) on the starting page of the Microsoft Word repair wizard in Recovery Toolbox for Word:
Press Analyze button to start Microsoft Office Word file repair:
Please confirm the start of corrupt or damaged word file recovery:
The tool will read and analyze a damaged Word file within several minutes. Later on, you will see that the program was able to recover text from docx document that was damaged or corrupted.
Press the Start recovery button. Select how you want to save the restored data after recovering a corrupt docx file:
- 10.1) save directly as a Microsoft Word file (Export to MS Word)
- 10.2) save as a text file (Save as Plain Text)
Choose a file name if you selected item 10.2:
On the last page, you can see a detailed log of the MS Word recovery process:
Video:
Online help:
Recovery Toolbox for Word (Download) is used to recover corrupted Microsoft Word documents and templates (.doc, .docx, .dot, dotx files) and documents in the Rich Text format (.rtf files) The recovery process is performed in the step-by-step wizard consisting of five steps:
Recovering data from corrupted Word files and Rich Text files
- Selecting the corrupted Microsoft Word document or template information from which should be recovered
- Recovering information from the corrupted Microsoft Word document or template
- Viewing information recovered from the corrupted Microsoft Word document or template
- Exporting information to Microsoft Word or saving it to a text file
- Viewing information export results
Let us describe each recovery step in more details.
Recovery Toolbox for Word can recover information from corrupted documents and templates standard for Microsoft Word of the DOC and DOCX, DOT and DOTX formats and also Rich Text documents. The Source file name field is used to specify the corrupted file. There are three ways to fill it:
- Type the name of the corrupted file together with the full path in the Source file name field manually.
- Select the name of the corrupted document from the drop-down list opened with the
button. All documents Recovery Toolbox for Word scans are automatically added to this list. - Select the corrupted document in Windows Explorer opened with a click on the
button.
Click the Analyze button to move to the next step.
2. Recovering information from the corrupted Microsoft Word document or template
When you move to this step, a dialog box with the following question appears on the screen: Do you wish to start recovery? To start the recovery process, click the Yes button. After that the program will start scanning the document. The time this process will take depends on the source file, on the CPU performance and on how occupied the CPU is.
If you click the Back button, the program will go back to the previous step.
3. Viewing information recovered from the corrupted Microsoft Word document or template
After the program finishes scanning the source Microsoft Word document or template, it will display all information it could recover on the screen. The data is displayed as simple text without any formatting. The text is displayed in one font and color, without tables, lists or images present in the source file. The user can view data scrolling it up and down or to the left and right. While viewing this information, the user can make sure that the data can actually be recovered. The user also makes sure that Recovery Toolbox for Word works well, i.e. that it can recover as much data as possible.
4. Exporting information to Microsoft Word or saving it to a text file
To start exporting information recovered from the source file, click the Start recovery button. It will open a context menu with two items: Export to MS Word and Save as Plane text.
If you select the Export to MS Word item, Microsoft Word is automatically started with a new document containing all recovered information in it. The text in this document will look exactly the way it looks in the preview window.
If you select the Save as Plane text item, the program will open the standard Windows dialog box where you will have to choose the folder, type the file name the recovered information should be saved to and select its type (ANSI Encoded Text File or Unicode Encoded Text File). After the user clicks the Save button, the file with the data will appear in the specified location.
5. Viewing information export results
After the program finishes exporting the information, it will shows the final report about the results of all data recovery processes from corrupted documents and templates performed during the current session of working with Recovery Toolbox for Word.
Notes:
- Windows 98 and above
- It is possible to export data only in the registered version of Recovery Toolbox for Word. You can register the program by purchasing a registration key on the purchase page.
- It is possible to export information to Microsoft Word only in case one of the following versions of this program is installed on the computer: 97/2000/XP/2003/2007/2010/2013/2016/2019/2021/2024.
- It is not recommended to edit or save the new Microsoft Word document or the new text file until Recovery Toolbox for Word finishes exporting all data.
Buying Recovery Toolbox for Word:
Online recovery service
Repair corrupted files online on any device
- An email with a registration code and instructions for activating this code will be sent to the user immediately after the payment confirmation.
- An email with a registration code will be sent from several different mail servers to prevent messages from appearing in SPAM filters. Accordingly, a possible duplication of registration letters received in the user's mailbox.
- To activate the registration code, you need to run the application in Windows under a user with Administrator rights.
- The number of Personal, Business or Site licenses activated simultaneously must not exceed the number of purchased licenses.
- We sell software via registration services PayPro Global and Noventiq. That is why not Recovery Toolbox, but the corresponding company will be specified in the payment documents.
The purchased registration key is valid for all 2.x versions of Recovery Toolbox for Word.
Buying the License Renewal:
Payment Services:
PayPro Global (PayPro Global, Inc., 250 The East Mall street, Etobicoke, ON Canada, M9B 0A9) is the fastest growing eCommerce company that develops customized solutions to help software producers to easily and effectively sell software online. PayPro Global supports more than one hundred currencies, all major credit cards, and a wide variety of payment options. PayPro Global offers efficient customer support 24/7 and provides personal attention to customers having special requirements.
Noventiq online store for licensed software opened in 2004. Noventiq offers customers over 15,000 programs from 3,000 developers, provides fast delivery (electronic and physical), accepts 20 payment methods, and includes a cumulative discount system. Noventiq specialists provide customers with all the necessary advice for purchasing licensed software. Selling software is our profession!
Why you should buy the online license for Recovery Toolbox for Word
Many users, at some point, encounter problems opening Word documents and might not know how to recover a corrupted Word document that cannot be opened. If you encountered this type of trouble, you probably would like to use Word document recovery software, such as Recovery Toolbox for Word. It is a special tool for repairing Word files and templates that have been damaged or corrupted.
On this website, you can download the Word Repair Tool as a free demo version that allows you to view corrupted Word files and know their content even while you cannot open the Word document. However, if you want to recover the Word text file or work with it in any way, you would need to purchase an online license for Recovery Toolbox for Word.
The paid version of Recovery Toolbox for Word gives you full access to the MS Word text recovery software. The tool can fix all types of Word files (*.rtf, *.docx, *.dotx, *.doc, *.dot) from any version of Microsoft Word. In addition, after you download and buy the Word repairing tool once, there will be no limit on the size or amount of the Word documents repaired.
Finally, if you are trying to learn how to repair Microsoft Word files, you might need the recovered text document to continue working with it later on. If you buy and activate the license for Recovery Toolbox for Word, you will have an opportunity to either export the data to a new undamaged Word document or save the text from it as a Text file.
Benefits of the full version of Recovery Toolbox for Word
While the accessible version of Recovery Toolbox for Word might offer some basic functionality, the full version is likely to provide a broader range of benefits, potentially including:
- Advanced Repair Capabilities: The full version might offer more robust repair features, allowing you to recover data from more severely corrupted Word documents. This could include recovering text, formatting, images, tables, etc.
- Technical Support: The full version might come with access to technical support from the software developer. This can be helpful if you encounter any issues while using the software or need assistance with the recovery process.
Before purchasing, it's essential to check the specific features offered by the full version of Recovery Toolbox for Word on the developer's website. You can also find a comparison chart that outlines the differences between the free and full versions.
The advantages you get with the full paid version of Recovery Toolbox for Word compared to the free DEMO version:
Document Recovery Capabilities:
- Free DEMO: Limited repair functionality. You can preview the damaged document's structure and contents, but the actual recovery of the text and formatting is restricted.
- Full Version: Offers advanced repair algorithms to tackle severely corrupted Word documents. This could mean recovering a more comprehensive range of elements, such as:
- Text: Recover the actual content of your document, not just see its structure.
- Formatting: Restore formatting like fonts, styles, bolding, italics, and bullet points.
- Images, Tables, and Charts: Recover these embedded elements crucial to your document's layout and information.
Data Recovery Beyond Standard Documents:
- Free DEMO: This may not support saving recovered documents.
- Full Version: Enables saving of repaired documents that were accidentally corrupted or lost due to a program crash. This can be a lifesaver if you have worked on something essential and have yet to have time to save it recently.
Technical Support:
- Free DEMO: Limited or no access to technical support. You're on your own if you encounter issues while using the software.
- Full Version: This come with access to technical support from the developer. This can be invaluable if you run into problems during recovery or need help using the software's features.
Before You Buy:
- It's always recommended to check the specific features offered by the full version on the Recovery Toolbox for Word website.
- Look for a comparison chart outlining the differences between the free DEMO and the paid version. This will give you a clear picture of the additional functionalities you're getting with the paid license.
The need for annual renewal of a Recovery Toolbox for Word license to access technical support depends on the specific product offering and the developer's policy. Here's a breakdown of why renewals might or might not be necessary for technical support:
Scenario 1: Renewal Likely Required for Technical Support
In this scenario, the annual renewal acts as a maintenance fee that includes access to technical support. This is a standard model for many software products. Here's why it might be structured this way:
- Ongoing Development Costs: The developer incurs costs to maintain and improve the software. Renewal fees help cover these expenses, ensuring the software stays up-to-date and functions correctly.
- Technical Expertise: Providing technical support requires trained personnel. Renewal fees contribute to maintaining this support infrastructure.
Scenario 2: Renewal Might Not Be Required
Developers of Recovery Toolbox for Word might offer technical support for the full version, even without an active renewal. Here are some possibilities:
- Limited Free Support: They might provide essential technical support for a set period (e.g., one year) after purchase.
- Knowledge Base and FAQs: The developer might offer a comprehensive knowledge base, FAQs, or video tutorials to address common issues, reducing the need for direct support.
Alternatives to Consider
- Microsoft Word Repair Tools: Microsoft Word might have built-in repair functionalities that you can try before using third-party software.
- Accessible Data Recovery Software: Explore free data recovery software options to recover your Word documents. However, these might offer a different level of specialization or effectiveness than Recovery Toolbox for Word.
In Conclusion
While annual renewals might be expected for technical support with Recovery Toolbox for Word, checking the developer's specific policy is essential. Explore alternative solutions and weigh the costs and benefits before purchasing.
The advantages you might have with the registered full version of Recovery Toolbox for Word for Windows over the online version of Recovery Toolbox for Word (that works on all devices):
Advantages of the Registered Full Version of Recovery Toolbox for Word (Windows)
- Potentially More Powerful Recovery: The full version, designed specifically for Windows, might leverage more powerful recovery algorithms than the browser-based online version. This could lead to a higher success rate in recovering complexly corrupted documents or retrieving a more comprehensive range of data like formatting and embedded objects.
- Offline Functionality: The full version is a software program installed on your Windows machine. This means you can recover files even without an internet connection. This can be crucial if your internet is down or the corrupted document contains sensitive information you want to avoid uploading online.
Advantages of the Online Version (All Devices)
- Convenience and Accessibility: The online version works on any device with a web browser, offering greater accessibility compared to software limited to Windows. This can be handy if you need to recover a file on the go or don't have a Windows machine available.
- No Installation Required: There's no need to download or install any software. You access the service through your web browser.
Choosing Between the Two:
The best option for you depends on your specific needs and priorities. Consider the following factors:
- Complexity of Corruption: If your Word files are severely corrupted, the full version for Windows might offer a better chance of recovery.
- Internet Availability: If you don't have a reliable internet connection or are concerned about uploading sensitive documents, the full version is the way to go.
- Convenience: If you prioritize ease of use and accessibility across devices, the online version might be more suitable.
It's recommended to check the specific features offered by both versions on the Recovery Toolbox for Word website before deciding.
FAQ-Wiki:
Question:
How to repair corrupt rtf file?
Answer:
There are several services that may be able to open, read and possibly even repair text from corrupt Rich Text File document on iPhone. Just open https://word.recoverytoolbox.com/online/ in any browser. Select corrupt .rtf document, enter captcha, wait, download repaired file after payment.
Question:
Can I repair bad Word 2019 document if Microsoft Word cannot fix it?
Answer:
You can try to use Recovery Toolbox for Word for free. Just download, install and run Recovery Toolbox for Word from https://word.recoverytoolbox.com/ and select corrupt Word 2019 .docs file on first page of tool. If you’ll find lost page on preview then this software can help you.
Question:
Are possible to recover Word document if Open and repair function didn’t help?
Answer:
You can use OpenOffice, Recovery Toolbox for Word or online repair service here: https://word.recoverytoolbox.com/online/
Question:
Need to extract text from damaged .DOCX file
Answer:
Microsoft Word informs you: the file is corrupted and cannot be opened. In this case you lose crucial information like text. Then go through this manual and know how to recover text from corrupt .DOCX file of Microsoft Word: Run Recovery Toolbox for Word; Select corrupt .DOCX file on first page; Press Next; Press save as Text file submenu item.
Question:
Can I recover text from unrepaired Word 2007 .doc file?
Answer:
The last chance is a third-part non-Microsoft tools or service. Run Recovery Toolbox for Word. Select corrupt Word 2007 file (.doc extension). Press Next. Press and select Start Recovery | Save as text file item.
Question:
Does the service restore formatting (fonts, paragraphs, styles) or just text?
Answer:
Recovery Toolbox for Word and the online service restore the text formatting in full, including font sizes and parameters, indents, styles, paragraphs, colors, and more.
Question:
Can the service be used to recover a file created in OpenOffice or LibreOffice?
Answer:
If the document was created in OpenOffice or LibreOffice and saved as a file with the docx or dotx extension, Recovery Toolbox for Word or the online service can recover these files.
Question:
In what cases will the service not be able to help at all?
Answer:
If the file does not contain Word data inside the file, it will not be possible to recover anything from this file.
Question:
Is it possible to recover a Word file if some of the data has been deleted or overwritten (for example, after formatting the disk)?
Answer:
If at least part of the Word file has not been deleted or overwritten, it is possible to recover some of the data from the partially unwritten file or partially unformatted file.
Question:
What should I do if the file is much smaller after recovery?
Answer:
Unfortunately, this sometimes happens when recovering damaged Word documents. On the preview page in Recovery Toolbox for Word or the online service, you can assess the degree of file recovery.
Question:
What types of damage (CRC, hard drive failure, viruses) are supported?
Answer:
Recovery Toolbox for Word and the online service recover documents after various types of damage, including CRC, hard drive failure, viruses, antivirus software, and so on.
Question:
Can .docx files be recovered if they were damaged due to a failed download from the Internet?
Answer:
Yes. A file damaged during download from the Internet is usually truncated. That is, the file can no longer be opened, but it still contains data. Recovery Toolbox for Word will recover the data that was downloaded and not truncated.
Question:
Will embedded images, tables, and graphics be recovered?
Answer:
Yes, images, tables, and graphics from the damaged file will be recovered if they are found in the file.
Question:
Will the table of contents and footnotes be preserved after recovery?
Answer:
Footnotes and tables of contents in a Word document are recovered. The formatting of footnotes and tables of contents in the document is also recovered.
Question:
How are very large documents (over 100 MB) processed?
Answer:
Recovering large files requires more time and disk space. During recovery, many small temporary files are created. The total size of these temporary files can exceed the size of the original damaged file by 100 times or more. Accordingly, recovering a large file of 100 MB requires 10 GB of free disk space.
Question:
Can a Word file be recovered if it is password-protected?
Answer:
No. The Recovery Toolbox for Word service and program does not recover password-protected files.
Question:
What should I do if the recovered file opens but displays gibberish instead of text?
Answer:
This error occurs when the encoding of the damaged file is incorrect and differs from the local encoding set on the computer. In other words, to recover the file, the encoding on the computer must match the encoding in the file.
Question:
Are there any restrictions on the number of attempts to recover the same file?
Answer:
There are no restrictions on the number of attempts to recover the same file.
Question:
What file formats are supported: only .doc and .docx, or also .rtf, .odt, etc.?
Answer:
The program supports the recovery of files with the extensions .doc, .docx, .dot, .dotx, and .rtf.
Question:
Can I use the service from a mobile device or only from a computer?
Answer:
The online service works on any device: mobile phones, tablets, and computers. The main thing is that the device has the latest browser versions and an Internet connection.
Question:
Are older Word formats (e.g., Word 95, 97) supported?
Answer:
All older formats, such as Word 95 and 97, can be recovered, read, and saved.
Question:
What happens to user data after recovery? How is confidentiality ensured?
Answer:
Recovery Toolbox for Word runs locally on your computer and does not transfer data anywhere. In other words, Recovery Toolbox for Word is strictly confidential and does not require Internet access.
Question:
How long does it usually take to recover a single file?
Answer:
The recovery time for a single file depends on the file size and computer performance, as well as the performance of the computer's disk subsystem.
Question:
Is it possible to recover documents damaged by malicious encryption programs?
Answer:
No. Recovery Toolbox for Word does not recover documents encrypted by encryption programs.
Question:
What is the difference between the online version and the desktop version of Recovery Toolbox for Word?
Answer:
Recovery Toolbox for Word allows you to export data directly to Microsoft Word. The online service cannot export to Microsoft Word. The rest of the program and service functionality is similar.
Question:
Is it possible to recover only part of a document (specific pages or chapters)?
Answer:
No, it is not possible to save only part of a document.
Question:
Why do some images disappear or display incorrectly after recovery?
Answer:
If images disappear, they are not present in the original damaged file.
Question:
Is the original file name retained after recovery?
Answer:
No.
Question:
Is there a trial version of the service/program? What are the limitations of the demo mode?
Answer:
A demo version of Recovery Toolbox for Word is available on the Recovery Toolbox website. The demo version of Recovery Toolbox for Word does not have a data saving function. The lack of a saving function is a limitation of the demo mode. To remove the demo mode limitations, you need to purchase a license.
Question:
Is it possible to automatically recover a group of files (batch processing)?
Answer:
No. Recovery Toolbox for Word does not support batch processing of files.
Question:
Is it possible to recover documents stored on Google Drive directly?
Answer:
Yes, it is possible if Google Drive is connected as a local drive (disk mapping).
Question:
Can the service be used to recover documents with VBA macros?
Answer:
No.
Question:
What should I do if the file opens after recovery, but some sections are empty?
Answer:
This means that this data could not be recovered or is missing from the damaged Word file.
Question:
Can a document be recovered if it was damaged during saving or power failure?
Answer:
In some cases, the file can be recovered.
Question:
Is it possible to download the recovery result in other formats (PDF, TXT)?
Answer:
No. Recovery Toolbox for Word does not have a converter to PDF or TXT formats.
Question:
Is it possible to recover changes that were not saved in the original document?
Answer:
No.
Question:
How can I check that the recovered file is safe and does not contain malicious code?
Answer:
Recovery Toolbox for Word does not recover macros and VBA scripts, which may contain malicious code.
Question:
What alternative methods of recovering Word documents can I try if the service does not help?
Answer:
Alternative methods of recovering lost Word data include:
- recovery from a backup copy;
- recovery from the last working version;
Question:
Can I recover documents created on MacOS or only on Windows?
Answer:
Yes, it is possible to recover files created on macOS, iOS, Android, and Windows.
Question:
Is it possible to recover a Word document damaged due to cloud synchronizer errors (OneDrive, Dropbox)?
Answer:
Yes, a file damaged during synchronization with cloud storage can be recovered using Recovery Toolbox for Word or the service.
Resources:
- Microsoft Word on Wikipedia: https://en.wikipedia.org/wiki/Microsoft_Word
- Official website of Word: https://www.microsoft.com/en-us/microsoft-365/word
- Microsoft Office Word Team Blog: https://www.microsoft.com/en-us/microsoft-365/blog/product/word/
- Community: https://techcommunity.microsoft.com/category/microsoft365/discussions/word
Customer's reviews and ratings:
Thank you so much for restoring the file! It's not exactly the original version, but a huge amount of work has been saved. Thank you from the bottom of my heart.
They restored the *.doc file very quickly and efficiently. Thank you very much.
best to use great app
The problem was that after the 4th page the document could not be viewed further, although there were still 14 pages.
The restored file unfortunately did not restore the document in the desired form - tables, footnotes, etc.
But at least we managed to restore the literature in the file, for which a HUGE THANK YOU - no need to select it again.
There was great hope for help in restoring "word", but alas.... They said that they are not GODS. It is a pity that the declared possibilities do not match the real ones....
ok
Excellent application!!!
HELPED A LOT
Working really good!
Optimal
Süper uygulama!!!
it is good
The files were on a flash drive, which I used frequently. On November 6, I transferred them onto my laptop to work. When I tried opening them, the files were corrupted.
My only guess is that somehow, they got scrambled during the transfer.
good app
The recovery of my file was mistaken, but then I received a full refund. I’m grateful for the gesture!
I had been working for weeks on an important academic conference paper when the file became corrupted. I tried everything I could repair it, recover the text, etc. but to no avail. I had almost given up hope when I found Recovery Toolbox. I am SO relieved that it worked!! You literally gave me back days of my life!!
The file was recovered successfully. But as soon as I put it back in Google Drive, the problem starts again, it opens it but impossible to work in the file ... I don't know whether Google or Word corrupted the file ... There's a glitch somewhere. Rather complicated story for me. The SupportNex technicians threw in the towel.
This Word document is created with Microsoft Word for Mac application.
My wife has worked with this periodically through the last 8 years. The file has been stored directly on OneDive.
It has worked pretty well. We have replaced the Mac laptop once in this period and we had no issue continuing working with the same file.
What happened suddenly. I guess it was Saturday 06. April. My wife complained to me while trying to open the file that had worked fine the day before, and suddenly came up with a message saying the file was unreadable.
This message popped up while trying to open the file: (Copied from web. The one on my Mac looked the same)
We tried Yes and No but nothing happened.
I have always felt that the file was safe on the cloud drive. But I see now that we cannot..
I did some research on the web and found out that Word has an open and repair function. But with no luck either.
I also found out that it should be possible to open a previous version of the file in the file property. It showed that it should be possible to go back to a previously saved version from Mach 1.
This function didn't work either.
After this I researched the web for different Word repair tools. I Found Recovery Toolbox, which many people claimed was the best and I bought this software..
It did find many pictures in the file for me which is fine, but no text.
I am mostly interested in the text as I have backups of all my pictures.
User was working on this legal brief on her up to date mac with word which was fully updated. Saved throughout the day. Seemed fine. Then when checked it the next day was corrupt.
Software helps to user.
Tech.suport dep.
The external HDD has failed. The data on it has become corrupted. A friend got them out with the help of the Wondershare Repairit program, and now I'm trying to recover Word files with help of this sw.
Dear Recovery Toolbox Developers Team,
First of all, thank you for creating the recovery Toolbox. It worked wonders.
I am not quite sure what exactly happened. While I included several images into the word document, word broke down and asked me to save my file. After reloading word and opening my document, an error notification popped up and I was not able to access my document anymore. That’s when I panicked, searched the internet for help and found the Recovery toolbox. All of my work (written text, graphs, images) was recovered. So a big thanks to you.
Kind regards,
There was problem with flash drive.
Several files was corrupted, and I figured out, that your program recovers other files also
Yes, thank you. I was making editorial corrections to a yoga script and hit the update key in upper left corner to file all changes. Then I went to close the file and the computer locked up and was several minutes before it became Unfrozen. When I tried to close the open file, the error notices started. That is when I located your product and tried to salvage the file.
The files were all on a flash drive, and that flash drive somehow got corrupted. Out of the 500 or so word docs, powerpoints, and pdfs, almost 200 were corrupted. The PowerPoints seem mostly okay, no luck on any of the pdfs, and the word documents were hit and miss, sometimes I got most of the text, other times it wouldn't even open.
As free service it is good. But I can pay $10 only for corrupted files.
This program saved many hours worth of work. Being able to download and test the file made the purchase decision easy to make. Great product, easy to use.
The demo version of the program did not find data in my Word 2007 document. It was recovered from a formatted flashcard. Is it possible to repair? File size 17kb.
The formatted document was corrected by online services. Honestly, the quality is 4
Instead of a recently modified document, I got the previous saved version (Word Office 2003, .doc). I will give 4 stars, since it is not clear whose mistake: either MS Word could not save, or the program did not fully repair.
Recovery Tool box for Word was able to recover text with images. Some pictures had to be moved manually as they were on top of the text.
I was sure that the utility would be able to 100% recover my damaged document, since it contained only text and images. But I received only 80% of the recovered document, if you count in 356 pages out of 400. If you have a problem with encoding, then the program makes Word documents readable without loss
Fixed wrong encoding of .doc file in MS Word 2007.
I used this program to repair a damaged Microsoft Word 2007 file. During the fix, the text on the second page was restored without formatting, on all the rest it retained its style.
MS Office 2007 does not read the content of the document because it was damaged due to improper use of the flash drive. The document was repaired well, if you do not take into account the formatting of text and tables.
After I cracked the password of a Word 2007 document and saved it on top of the current document, it started showing the error "A file error has occurred" and stopped opening the file. After restoring the .DOC file, I noticed that the text was restored completely, but without formatting.
Good!!!
When opening a document in MS Office Word, the program cannot find out the encoding of the file. I tried to sort through the available encoding options, but it did not help. An unreadable encoding file was fixed using the software, but since the file was in Turkish, some characters were replaced with Cyrillic.
I was able to recover a Word file with errors. The recovered .RTF file, after the online fixing, had to be edited, since in some places the spaces between the words were large and in some words there were hieroglyphs (maybe because the document was in Turkish). Text restored at 90%
This is very helpful.
I lost some important data on the word doc and made several manual attempt but was unsuccessful.
This online doc recovery toolbox helped me recover my original document.
Thanks a lot.
Steven Boping
Norman Finance Limited
Port Moresby, Papua New Guinea
Good
thanks a lot
I used the services of the company, online, just two days ago. Even with using a new SDD external harddisk, with one day before the deadline to submit some papers, suddenly, I couldn't open the documents, because they were "corrupted". I really panicked and I found this company on the web. As the price was fairly low (even for an SE Europe scientist, as I am), I submitted one document, just to try. The answer came fast. It was, let's say, 90% saved (the images were missing but this was not a problem). Immediately I submitted the second and most important document, an article. I was very upset because I worked several months for it (my mistake, not to save it on the main computer, at least each second week). I got the recovered document, with an absolutely perfect content. Even now, I am still astonished how well the document was recovered (only the fonts and some formatting were different). Thanks again, Prof.Dr. Corina Ionescu- Babes-Bolyai University, Geology Department, Cluj-Napoca, Romania
I used the software to recover 2 documents, only half the info was restored. Better than nothing.
IS COOL
Tool can recover all text.
But images and tables was not repaired.
Best of the Word doc recovery tried (not saying much). Recovered a partial version of a file, but it was a version several saves prior.
Product can be applied every to old PCs. Not for free and costs not a little.
My word docs were completely recovered. It's all what I wanted.