Q: Can I monitor internal or private systems?

While StatusGator focuses on third-party services, our Custom Monitors feature lets you manually publish incidents or maintenance events for internal systems like corporate VPNs, Wi-Fi, or on-premise apps. We also have integrations with internal monitoring tools so you can display the status of internal systems on your status page. Lastly, there is an API for those with advanced needs.

Q: How do boards and pages work?

Each board includes a set of monitors, a status page, and integrations. You can create separate boards for internal teams, customers, or projects — or dedicate one to critical services with specific alerting rules. The most common segmentation pattern is a "public" board to share out with your entire organization, and a "private" board to keep internal to your IT team. But different teams segment different depending on their needs.

Question 1

How is StatusGator priced?

Accepted Answer

StatusGator has plans for teams of all sizes, including a separate set of discounted plans for education. Our plans (Starter, Team, Corporate, Enterprise) have limits (boards, monitors, users, etc.) that scale upward and add advanced integrations at each level. Integrations with other monitoring tools are included on Team and above. Integrations with incident management tools like PagerDuty are included on Corporate and above. The Enterprise plan accommodates those with custom contracting and security audit requirements and also adds SSO for status pages and private status integrations.

Question 2

What services can StatusGator monitor?

Accepted Answer

StatusGator tracks over 6,700 cloud services and hosted applications. You can submit any service to be added and we usually add within a few days. We aggregate official provider status data from status pages, plus alert before providers acknowledge outages using, using crowdsourced outage reports from our users.

Question 3

Can I monitor internal or private systems?

Accepted Answer

While StatusGator focuses on third-party services, our Custom Monitors feature lets you manually publish incidents or maintenance events for internal systems like corporate VPNs, Wi-Fi, or on-premise apps. We also have integrations with internal monitoring tools so you can display the status of internal systems on your status page. Lastly, there is an API for those with advanced needs.

Question 4

What integrations are available?

Accepted Answer

See our full integration directory for the ever-expanding list. But StatusGator integrates with chat apps like Slack and Microsoft Teams, incident management tools like PagerDuty, and help desk apps such as Freshdesk and Zendesk. Many customers use our generic embed integrations to embed status widgets directly into portals, Sharepoint, ServiceNow, or support pages to reduce ticket volume.

Question 5

What is Private Status Ingestion?

Accepted Answer

This Enterprise feature connects StatusGator to authenticated health APIs (like Microsoft 365 or AWS) to pull tenant-specific incident data, giving your team visibility into issues that affect only your environment. Since providers often publish smaller-scale outages only to the affected users, you can get outage alerts for incidents that never make it to the public status page.

Question 6

Can I filter notifications by region or component?

Accepted Answer

Yes. You can limit monitoring to specific components, products, or regions (for example, only "US-East" for AWS) to reduce irrelevant alerts. We parse all the components of every status page and allow you to filter your monitor to the specific components your team uses. This essential feature is a way to reduce noise and ensure the monitor reflects the status that's relevant to your team.

Question 7

How do boards and pages work?

Accepted Answer

Each board includes a set of monitors, a status page, and integrations. You can create separate boards for internal teams, customers, or projects — or dedicate one to critical services with specific alerting rules. The most common segmentation pattern is a "public" board to share out with your entire organization, and a "private" board to keep internal to your IT team. But different teams segment different depending on their needs.

Question 8

Can I use my own domain and branding?

Accepted Answer

Yes! StatusGator is entirely cloud hosted by us, but you can publish your status page on a custom domain (like `status.yourcompany.com`), and we highly recommend this. You can customize colors and layout, upload your logo, and remove StatusGator branding for a white-label look on some plans.

Question 9

Does StatusGator offer historical uptime reports?

Accepted Answer

Yes! You can export detailed historical data (CSV, Excel) on downtime and service performance for SLA reviews or vendor management. Data retention varies by plan — Enterprise typically includes two years or more.

Question 10

What about security and compliance?

Accepted Answer

StatusGator encrypts all sensitive data and supports SSO for administrators via SAML (e.g., Azure AD). On all plans, you can use SAML for your StatusGator admin users. On our Enterprise tier you can password protect your status page behind SAML as well. We also support 2FA on all plans. We are currently undergoing a SOC 2 Type II audit.

Frequently Asked Questions