Monitoring - A targeted fix has been deployed, and the affected functionality is now operating as expected.
Our teams are closely monitoring the system to ensure continued stability. Additional updates will be shared if needed.
Feb 06, 2026 - 23:21 UTC
Our teams are closely monitoring the system to ensure continued stability. Additional updates will be shared if needed.
Feb 06, 2026 - 23:21 UTC
Investigating - We are currently investigating an issue affecting the visibility of assets within CMP DAM for a subset of customers. This includes assets uploaded directly as well as those added through task completion.
Our Engineering team is actively working to identify the root cause and restore normal functionality as quickly and safely as possible. We will continue to provide updates here as more information becomes available.
Thank you for your patience while we work to resolve this matter.
Feb 06, 2026 - 21:07 UTC
Our Engineering team is actively working to identify the root cause and restore normal functionality as quickly and safely as possible. We will continue to provide updates here as more information becomes available.
Thank you for your patience while we work to resolve this matter.
Feb 06, 2026 - 21:07 UTC
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Optimizely Support
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Hosting of images and files
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Campaign user interface
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Campaign APIs (REST, HTTP, SOAP)
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Campaign E-Mail Submission via SMTP
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Campaign Secured File Transfer Service (SFTP)
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Custom Web- and Landing Pages
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Scheduled Jobs
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Content Recommendations - APAC Region
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Content Recommendations API
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Content Recommendations Management Interface
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Content Recommendations - EMEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Content Recommendations - NA Region
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Content Recommendations API
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Content Recommendations - CAEA Region
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Content Recommendations API
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Content Recommendations Management Interface
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Product Recommendations - EMEA Region - UK
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Product Recommendations Portal/UI
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Product Recommendations Tracker and Recommendations Engine
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Product Recommendations - EMEA Region - Sweden
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Product Recommendations Portal/UI
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Product Recommendations Data ingestion and processing
Operational
Product Recommendations Tracker and Recommendations Engine
Operational
Product Recommendations - NA Region - US
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Product Recommendations Portal/UI
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Product Recommendations Data ingestion and processing
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Product Recommendations Tracker and Recommendations Engine
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Optimizely Data Platform - APAC Region
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ODP Application
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Optimizely Connect Platform
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ODP Application
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Event Collection
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Optimizely REST API
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Results API
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Snippet Delivery
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Snippet Building
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DCP
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Preview Mode
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Results API
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Events API
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Event Export
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Edge Delivery
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Manifest Creation
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AI Optimization
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Contextual Bandits
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Data file build and Prop
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General
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Optimizely Admin Center
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Content Marketing Platform
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Opal Chat
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Degraded Performance
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