Past Incidents

Our US SMTP service was temporarily blocked by Microsoft due to a spam outbreak from one of our customer accounts. The outbreak has been secured and Microsoft states that the block has been lifted, but that it may take up to 24 hours for the change to take full effect in their systems.

Fri Jan 23 00:56 UTC: SMTP2 DE became unreachable and has entered an emergency hardware maintenance state. In the interim, you may temporarily reconfigure your mail client SMTP settings to use smtp1.de.opalstack.com instead. Undates to domains in the dashboard may experience delays.

Fri Jan 23 01:35 UTC: The server became operational but more maintenance is required. No further downtime is expected but we will continue to monitor.