SaaS

Get rid of bugs on your web app

One-stop solution for QA testing, UAT and customer feedback.

Nathan Monk

“Clients used to send us emails, documents, spreadsheets and even powerpoints for feedback. Now we just use Marker.io.”

Nathan Monk
 - 
Founder at Smile Agency

Used by the best SaaS and product teams

Fantasy Pros
WeTransfer
Komoot
Capital One
Expedia
New Relic
Widget

Collect feedback on staging & live store

Install the widget and collect feedback from your customers.

Privacy

Limit feedback to only your internal team, or allow customers as well.

Easily choose who can see the widget and report feedback.

Report

Set up different forms for QA and customers

Configure the widget to give your internal team report with all the fields they need. While at the same time, your clients have a simplified version of the widget.

Configure your widget with only the fields you need
Simplified widget for your Clients and UAT
Advanced widget for your team members and QA
JavaScript API

Integrate widget natively into your store

Easily add a custom link in your store to collect feedback from your best customers.

Source of Truth

Collect website issues in your source of truth

Don't ask your devs to adopt a new tool. Make sure all feedback arrives directly where your devs work, with all the information they need to reproduce.

Communicate

Clarify customer issues, in context.

Communicate with your customers directly inside marker.io without giving them access to your platform.

No more emails to solve a bug
Communicate inside Marker.io
Automatically sync comments to your platform
2-Way Sync

Notify customers when issues have been resolved

Make sure your issues are always in sync and let your dev work in your integration.

Reproduce

Get actionable feedback for your devs, even from clients

Give all the informations your devs need to easily reproduce the issue and understand the feedback.

Screenshot
Browser Environment
Source URL
Console Logs
Metadata
Fullstory, Browserstack, …

Discover our new AI features

Ensure you get high-quality feedback from everyone thanks to our three new powerful AI features, now in beta.

Translate your feedback

Communicate easily with global teams by letting reporters write in their native tongue, which AI  translates into your team language.

Generate descriptions

Turn rough notes into clear, actionable feedback with AI that rewrites descriptions to improve grammar, clarity, and structure.

Generate a title

Simplify your widget to keep only one field per form, the description, and our AI will use it to generate an actionable title.

Console Logs

Get insights into console errors

Give all the informations your devs need to easily reproduce the issue and understand the feedback.

Metadata

Understand who is sending feedback

Give all the informations your devs need to easily reproduce the issue and understand the feedback.

Deploy

Deploy in your favorite e-commerce CMS

Marker.io can easily be installed on all existing CMS. Plugins are coming soon.

Responsive

Of course, you can report from any device

Collect feedback from your clients on mobile, table or their desktop.

Frequently Asked Questions

What is Marker.io?

Marker.io is a website feedback tool, bug reporting, UAT, and annotation tool for websites. It’s the best way to gather feedback and bug reports with screenshots, annotations, and advanced technical metadata. It also integrates perfectly with Jira, Trello, ClickUp, Asana (and more).

Who is Marker.io for, and can I use it for website design feedback?

Marker.io is a website feedback tool for teams that are responsible for shipping and maintaining websites, and need a simple website testing tool to collect visual feedback, manage client feedback, and turn that feedback into actionable tasks.

As well as teams managing website design feedback processes, it’s used by:

- Organizations managing complex or multi-site websites
- Agencies collaborating with clients and stakeholders
- Product, web, design, and QA teams inside companies

Whether you’re building, designing, testing, improving, or running a live site, Marker.io helps teams manage website design feedback, manual QA, user acceptance testing, revisions, and approval without breaking existing workflows.

How easy is it to set up for bug reporting and other website testing?

Embed a few lines of code on your website and start collecting client feedback with screenshots, visual annotation, and advanced technical metadata. We also have a no-code WordPress plugin and a browser extension.

Will Marker.io slow down my website?

No, it won't.

The Marker.io script is engineered to run entirely in the background and should never cause your site to perform slowly.

Can I use Marker.io for QA and user acceptance testing?

Yes, Marker.io is one of the leading QA and user acceptance testing tools. It combines intuitive issue tracking tools with powerful project management integrations to make it easy for users, colleagues, and stakeholders alike to report bugs so your developers and designers can fix them.

Do users need an account to send client feedback?

No, anyone can submit website feedback and send comments without an account.

How much does Marker's website feedback solution cost?

Plans start as low as $39 per month. Each plan comes with a 15-day free trial. For more information, check out the pricing page.

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