Product announcement: interface.ai Launches Nexus - The World's First Fully Agentic CCaaS Platform
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From Digital to Intelligent Banking — We’re Building What’s Next.

interface.ai helps financial institutions leapfrog from digital banking to intelligent banking. We empower organizations to scale efficiently, serve customers smarter, and create connected, human experiences powered by AI.
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Our mission and vision remain at the 
heart of everything we do.

Our Mission

Empower every financial institution to scale efficiently and help their customers achieve financial wellness.

Our Vision

To help financial institutions leapfrog from digital to intelligent banking, leading the industry's AI industry.

Who We Are

The intelligent banking partner behind the world’s most innovative financial institutions. We’re interface.ai — the AI leader transforming how financial institutions connect with their customers. Our AI-powered platform helps banks and credit unions deliver personalized, always-on service that feels human, efficient, and secure.
 
We’re driven by one belief: when technology empowers people, everyone wins — customers, employees, and institutions alike.

Built on Innovation

Since our founding, we’ve set out to reimagine what banking can be — and how it should feel. From automating everyday transactions to personalizing customer conversations, interface.ai gives financial institutions the intelligence to serve better and grow faster.

Growing with innovation:

200+ Financial Institutions served globally

Millions of 
AI-powered interactions every month

24/7 intelligent service with 90% automation accuracy

Trusted by 100+ banks and CUs globally

Raised $30M; most valuable agentic banking AI company

Growing with Purpose

We’re proud to be the partner behind industry-leading innovation in financial services — helping teams modernize member experiences, streamline operations, and build the intelligent banks of 
the future.
 
Our customers include credit unions and banks of every size — from community-focused institutions to global enterprises — all using interface.ai to build trust, loyalty, and growth through automation.

Press & Announcements

interface.ai in the spotlight
We’ve had a breakout year — and people are noticing:
  • Raised $30M Series A in 2024 (after bootstrapping to profitability).
  • Called the “most valuable Agentic AI company in banking”.
  • Featured in Forbes, TechCrunch, Fintech Futures, and more.
  • Our platform powers 16M+ users and handles 1.5M+ 
conversations daily.
  • Customers report:
    • 98% call accuracy
    • $6.6M+ in revenue growth
    • Wait times cut from 30 minutes to 30 seconds
We’re not just promising change — we’re delivering it.

Company Timeline & Growth Highlights

2015–2018
Foundational R&D
  • Operated as Payjo, building AI powered payment solutions and early AI assistants for financial institutions  in emerging markets
.
  • Focused on conversational AI and early chatbot adoption.
2019
interface.ai is Born
  • Rebranded and launched in the U.S. with a focus on mid-sized banks and credit unions.
  • Vision for BankGPT — a proactive, AI-first financial concierge — takes shape.
2021
Early Growth
  • Crossed $2M in revenue.
  • Platform matured from embedded AI to unified, cross-channel AI systems
2022-2023
Market Expansion
  • Built deep ecosystem partnerships and integrations (core banking, mobile, fraud systems).
  • Grew daily AI conversations to 1M+, launched Frontline AI and Chat AI suites.
2024
Funded & Scaling
  • Secured $30M in Series A funding after bootstrapping.
  • Became the most valuable AI company in banking.
  • ARR in tens of millions, targeting $100M+
  • Launched Agentic AI agents (Orbit, Sphere, Nexus) and Biometric/Call Forensics AI tools.
2025
 Scaling with Intent
  • Serving 100+ financial institutions, reaching 16M+ end users.
  • Processing 1.5M+ AI interactions daily
  • Introduced Dynamic Knowledge, 
  • Cloned AI Voices, and Smarter Card Experiences.
  • Positioned to lead the $200B+ intelligent banking transformation market

Where We Work From

interface.ai is a global team with remote and hybrid hubs across North America and India. We are spread across continents but aligned in purpose.
North America

(HQ in California)
India

Meet the people behind interface.ai

Srinivas Njay

Chief Executive Officer

Bruce Kim

Chief Technology Officer

Vivek Swaminathan



Chief of Staff

Sritulasi Edpuganti

Head of Product

Kaushik Chandrashekar

VP of Engineering - India

Jack Chawla

VP of Marketing

What It’s Like to Work at interface.ai

Curious thinkers. Bold builders. Lifelong learners. Here, ownership and candor aren’t buzzwords — they’re how we ship.
Core Values
Act Like You’re the Founder
Own the outcome from start to finish
No Fear. Speak  Your Mind
Candor moves us forward
Pursuit of Excellence
Raise the bar, every time
AI-First
Mindset
Think automation, intelligence, and scale-first in every solution
Don’t Assume - Seek to Understand
Start with questions, 
not conclusions

Culture at interface.ai

We don’t just build AI. We build each other. Culture at interface.ai is about people who care, complex ideas and real impact.

Testimonials

The opportunity to grow and develop has been amazing at interface.ai. There are no barriers to learning or moving into new roles – what you put in you get out of it.
Kate

Demand Gen, Marketing

One thing I appreciate about working here is the flexibility to grow in my sales career from the comfort of my own home, while also traveling occasionally. I’ve learned a lot here at interface.ai, and I’m hungry to keep learning!
Chris Davis

BDR/Sales

I realized early on that interface.ai really operates as a true meritocracy — your effort and results genuinely define your growth. You have the freedom to shape your own path and see the real impact of what you do every day.
Jose Lopez

Manager - Customer Success

Awards and Recognition

Interface.ai cofounder Srinivas Njay built a powerful virtual financial assistant with just $1 million in capital. The VCs are lining up—but like many self-funded entrepreneurs, he doesn't need them.

Know more

interface.ai Wins American Banker's Digital Banking Demo Challenge Presented in Partnership With NayaOne

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Join Us in Building Intelligent Banking

We’re growing fast — and looking for people ready to make an impact.
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Benefits & Work-Life Balance

Health Coverage

We cover 100% of medical, dental, and vision premiums for employees and contribute toward dependents. Benefits are administered through Justworks and begin on the first of the month after your start date.

401(k) Match

We offer a 401(k) with a 4% company match.

Family & Reproductive Health Support (via Kindbody)

Access to fertility planning, IVF support, and family-building care through Kindbody.

Virtual Care & Wellness Support

Includes One Medical, Teladoc for 24/7 virtual care, Talkspace therapy sessions, and mental health support at no additional cost.

Ancillary Benefits

Company-paid life insurance, short-term disability, and long-term disability, with optional supplemental coverage available.

Remote / Hybrid Work

You can work remotely or in a hybrid setup. Performance matters more than location.

Parental Leave

Paid leave for new parents with full job protection.

PTO (DPTO Model)

Take time off when needed. No accrual banks or waiting periods — submit a request and coordinate with your manager.

Flexibility

You control your schedule and working style. We prioritize outcomes, not hours

Free Food

Enjoy complimentary meals when working from our Palo Alto office, so you can stay focused without worrying about lunch.

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