Former IT Support problem solver with logical thinking, communicative and time management skills. I enjoy taking responsibility for tasks that leave things in better shape than when I found them. I have a keen interest in AI, robotics and cyber security and generally excited about how modern day computing is changing the landscape of problems we tackle.
I am looking to join a dynamic and progressive organisation that will utilise my existing skills and reveal new challenges with technological solutions that are making an impact on individuals, businesses and the environment.
Available for Junior Software Development roles within an enthusiastic engineering team that fosters collaboration and development.
| Project | Description | Timeframe | Technologies |
|---|---|---|---|
| Britain's Got Trivia | Quiz app using Alexa. Questions based on the popular Life in the UK test | 2 weeks | AWS Lambda, Node.js, Bespoken, Travis CI |
| CatBook | Group project created to clone features of facebook such as creating post, comments etc. | 2 weeks | Ruby on Rails, Heroku, Travis CI, RSpec, Cabybara, HTML, CSS |
| Instagram Clone | Instagram clone where a user can upload photos with caption | 1 Weekend | Ruby on Rails, RSpec, Rubocop, Travis CI, |
| News Challenge | Web app will grab all the headlines from the Guardian newspaper API and display them on a page. Clicking on a headline will take you to the article. | 1 Weekend | JavaScript, HTML, CSS |
| Custom Testing Framework | Basic custom framework from scratch for JavaScript. Has thre matchers: toEq, toThrowError and ToBeAnInstanceOf | 3 days | JavaScript |
Problem Solving - During my 6+ years as an IT Support Analyst, I collaborated extensively with peers, IT management, and other engineers to resolve technical issues. This molded me into becoming highly experienced in investigating root causes of failures and implementating a solution or quick work around.
- I achieved being called the 'mobile device guru' for my extensive knowledge and troubleshooting skills in identifying issues with mobile devices.
Communication - My previous roles involved working closely with various teams to develop compliance and other regulatory documents. This led to the implementation of security policies and end users training documentation.
- I achieved developing and implementing best practices and procedures by sending weekly IT tips to end users.
- I contributed to the education of end users by carrying out IT induction training with individuals at all levels
Time Management - I developed a process of planning and exercising conscious control of time spent on specific activities. This allowed me to complete my foundation degree online with Open University, whilst working full-time.
Quick Learner - My most recent role saw me joining a scaling finance-technology company to set up and pull their IT Support function in-house. More about it on the company's meet the team blog.
I have also recently completed training at Makers, which is a highly intensive, self-taught, guided learning coding bootcamp. I had to learn new concepts and best practices everyday within a short period of time.
Intensive 16-week program / 10% acceptance rate
Self-led learning structure with a focus on:
- Agile development principles such as XP, pair programming, TDD, CI.
- Project management and developing methodological processes for learning languages and debugging applications.
- Building object-oriented solutions with technologies such as Ruby on Rails, Sinatra, Ruby, JS, RSpec, Jasmine, Capybara.
- Database management using PostgreSQL object-relational database.
10 week part-time Introduction to Front-End Development course
Foundation degree in Computing and IT Practice(Software Development Pathway)
MarketInvoice Ltd (May 2017 - November 2018)
IT Support Engineer
key skills: problem solving, time management, presentation, documentation and writing
Paul Hastings LLP (March 2015 - April 2017)
Senior IT Support Analyst
key skills: mentoring, verbal communication, stakeholder management, creativity
DLA Piper LLP (November 2012 - November 2014)
IT Support Analyst
key skills: approachability, patience, accountability, teamwork