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Ralph Mallett

LinkedIn | Blog

I am an enthusiastic, self motivated Junior Full Stack Developer and recent graduate of Makers - a highly selective, fully immersive, four-month bootcamp in software development.

After leaving Aston University with a business degree, I moved to London and spent 15 years working in head office merchandising roles. While this career provided financial stability, it ultimately proved to offer little satisfaction so I decided that I needed a new direction and a new challenge.

I have always been excited by technology and fascinated by it. I’m intrigued by the workings of home automation and smart technology, as well as the complex processes of fintech. I’m curious to learn even more, and keen to start my new career in London’s thriving tech scene.

Projects

Name Description Tech/tools
spotiPhyte Final group project at Makers. A web based game using Spotify API. JavaScript, APIs, HTML, CSS
Bank Tech Test A simple bank simulator that runs in a REPL. Ruby
AceBook Group project at Makers. A social network clone. Ruby on Rails, HTML, CSS, RSpec

Skills

The aspects of my earlier jobs that I enjoyed most and excelled at all have aspects of software development to them. These included creating formulas in excel, automating reports, making processes more efficient and imparting my knowledge to others when providing coaching on business systems.

Analysis and Problem Solving

Working in merchandising you have access to a huge amount of data which you must analyse quickly to make decisions, and are faced with often conflicting priorities.

  • In my role as Category Merchandiser at QVC I was integral in developing tools and processes to forecast sales and margin across multiple sales channels and product categories
  • Along with the commercial analytics team, I developed a tool which automated the production of reports which were previously run manually, saving users hours of work
  • At BHS, I made quick decisions based on analysis about the next action for a product, such as to reorder or markdown, whilst considering KPIs and seasonality

Coaching

Throughout my career I have been regularly identified as a mentor and coach for new recruits, not only for my in-depth knowledge and understanding of tools and processes but also due to my approachable, calm and patient demeanour.

  • Trained new recruits and graduate trainees on business systems at QVC
  • Made expert user for SAP purchasing when rolled out at Woolworths
  • Delivered a training workshop to account managers at Unilever on a business information system using business objects which I helped develop

Communication

  • Able to collaborate remotely through three months working at home during lockdown and four months remote study at Makers
  • Presented financial performance such as variance to sales forecast to directors at QVC
  • Reacted to and communicated real-time information to television producers to be relayed on live broadcasts at QVC
  • Arranged bi-weekly conference calls with departmental store managers at House of Fraser to create better relationships and identity any issues

Education

Makers Academy (July '20 - September '20)

  • Programming concepts including OOP, TDD, MVC, DDD
  • Agile and XP practices
  • Building applications using Ruby, Rails, and JavaScript
  • CI/CD with Travis and Heroku
  • RESTful routes
  • Testing code with RSpec and Jasmine
  • Relational databases, postgreSQL, and object-relational mapping

Aston University (September '01 - June '05)

  • BSc with Honours in Managerial & Administrative Studies
  • Obtained a 2:1
  • Included a one year placement in industry

Other qualifications

  • A-levels in Media Studies (A), Business Studies (B), English Language (B)
  • 10 GCSEs including A* in German, double A in combined sciences and A in maths

Experience

Made Tech (May '25 - present)
Senior Software Engineer

Ford Motor Company (Feb '21 - Apr '25)
Software Engineer

QVC UK (May '11 - June '20)
Merchandise Planner / Category Merchandiser

  • Responsible for a number of product categories with annual turnover of up to £60m, including IT & electronics, cosmetics, apparel and jewellery
  • As category merchandiser, worked in a new function at QVC that was integral in the development and refinement of tools and processes to plan and forecast sales and margin across different channels

BHS (April '10 - May '11)
Junior Merchandiser

  • Worked with buying team on the bathroom department to plan and develop a profitable range which was presented to senior management and implemented
  • Managed, provided coaching and supported the development of an Assistant Merchandiser and an Associate

House of Fraser (October '07 - April '10)
Assistant Merchandiser

  • Created various tools in excel to monitor department performance at store and item level
  • Took initiative by organising regular forecasting meetings with suppliers to ensure continuity of supply through key trading periods and minimise out of stocks

Woolworths (October '05 - October '07)
Inventory Analyst / Junior Inventory Manager

  • Worked on the largest department in Woolworths, with annual turnover of over £100m
  • Created detailed intake plans for seasonal product and collaborated with colleagues in Hong Kong buying office and UK distribution centres to ensure planned intake did not exceed capacity

Unilever (July '03 - June '04)
Category Development Analyst (Industrial Placement)

  • Provided support for a team of account managers in producing management reports, on the largest UK customer account (Asda)
  • Was integral in the development and implementation of a new management database information system based on Business Objects platform

Hobbies

I am passionate about food, music, film and travel, and enjoy watching sports including football, cricket and NFL. I gain more pleasure through experiences than things and prefer the new to the familiar. I express my creativity through cooking.

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