Backend developer focused on integration-heavy systems, infrastructure-driven applications and operational platforms.

My work usually sits at the intersection of software engineering, infrastructure and system integrations.
I enjoy designing systems that connect multiple services, automate operational processes and support real-world business workflows.

Over the years I have worked on ERP/CRM platforms, airline integrations, telecom systems and AI-driven voice automation.

For many years I have been developing and evolving an internal ERP / CRM platform used to manage complex operational workflows.

The platform has gone through multiple major versions and was designed as a multi-stakeholder operational system where customers, operations teams, sales teams and partners interact within the same environment.

Core capabilities include:

• product & service management
• pricing and quotation workflows
• sales lifecycle management
• after-sales operations
• customer relationship management
• accounting and financial processes
• operational workflow management
• reporting and performance analytics

The system acts as an end-to-end operational backbone supporting many internal business processes.

I have worked on systems related to flight search, airline integrations and ticketing workflows.

This includes working with airline ecosystems and distribution infrastructures such as:

• Sabre GDS
• Google Flights data structures
• airline APIs and booking services

Integrations have involved airlines and ecosystems such as:

• Lufthansa Group
• Aegean Airlines (A3)
• Swiss International Air Lines

• Turkish Airlines (THY)
• SunExpress
• AJet

Work in this area includes:

• flight search services
• fare comparison systems
• airline API integrations
• booking and ticketing workflows

Another major area of work is enterprise communication systems and VoIP infrastructure.

Areas of experience:

• PBX system deployment and management
• VoIP infrastructure
• SIP-based communication systems
• call routing and IVR design

I have also developed integrations between PBX systems and business platforms, including:

• PBX ↔ CRM integrations
• call data synchronization
• screen-pop functionality
• integrating call events into operational workflows

I also work on AI-assisted communication systems and voice automation.

Examples include:

• AI voice assistants
• automated call handling systems
• speech-based routing
• intelligent PBX call flows

Areas I particularly enjoy working on:

• integration-heavy architectures
• operational platforms
• distributed service integrations
• telecom software systems
• automation and orchestration
• infrastructure-driven applications

Topics I am currently spending time on:

• AI driven communication systems
• voice automation and conversational interfaces
• PBX + AI integrations
• operational automation platforms
• scalable integration architectures

Some of the types of systems I have worked on:

• enterprise ERP / CRM operational platform
• airline integration systems for flight search and ticketing
• PBX ↔ business system integrations
• AI-powered voice communication flows
• automation systems for operational workflows