After upgrading from 11.03 to 12.0.0.29, background image set by the admin, is activated only for the trusted domain from which it was set, and resets the background image for all other trusted domains to the color selected.
For example, if a setup has domain.com and cloud.domain.com as trusted domains, and one logs in from domain.com, sets or resets the background image, accessing the server via cloud.domain.com, you will not see a background image, rather, it uses the set color as background.