DevOps Engineer passionate about building scalable, reliable infrastructure using automation, cloud-native tools, and modern DevOps practices. Solid experience across AWS, Terraform, Docker, Kubernetes, CI/CD, observability, and scripting with a full-stack development foundation. Adept at solving real-world problems in agile, cross-functional environments.
- Cloud Platforms: AWS (RDS, EC2, CloudWatch, IAM)
- Infrastructure as Code: Terraform, YAML
- CI/CD: GitHub Actions, Concourse, Cloud Build
- Containers & Orchestration: Docker, Kubernetes (local and PoC environments)
- Monitoring & Observability: Datadog, CloudWatch
- Scripting & Automation: Python, Bash, Postman (API scripting)
- Dev Tools: Git, GitHub, Backstage, VSCode
- Frontend/Backend: Node.js, React.js, Ruby, Express, Sinatra
- Testing: Terratest, Jest, Jasmine, RSpec, Capybara
- Databases: PostgreSQL, MongoDB
- Practices: Agile, TDD, GitOps
June 2025 – present
Apr 2022 – Feb 2025
Focused on infrastructure automation, developer experience, and CI/CD pipelines using AWS and modern tooling.
Highlights:
- Terraform Modules: Designed and maintained Terraform modules for AWS RDS and other infrastructure.
- Terratest: Implemented automated tests for Terraform, increasing deployment confidence.
- CI/CD Pipelines: Developed Concourse pipelines for PR validation, testing, and deployments.
- Observability: Created Datadog dashboards via Terraform to track Concourse metrics.
- Developer Portal: Maintained and enhanced the Backstage portal using Node.js and React.js.
- API Deployments: Integrated Port and ArgoCD across multi-region setups; automated API deployments via Postman.
- Automation: Built GitHub Actions and Bash scripts for deployment, validation, and cleanup routines.
- Containerization: Contributed to Docker initiatives and managed local Kubernetes configurations.
- Cross-team Support: Collaborated with various teams to solve bugs, reduce tech debt, and enhance system performance.
- TypeScript Migration: Led Slack bot migration project from JavaScript to TypeScript.
Mar 2017 – Nov 2020
- Managed large-scale issue resolution projects, leading communication between internal teams and hotel GMs.
- Mentored 1,500+ EMEA customer service agents on compliance, quality, and service recovery.
- Handled executive-level complaints, fraud detection, and high-risk reservations.
Oct 2014 – Jun 2017
- Oversaw customer support operations for telecom clients.
- Built onboarding policies, handled escalations, and trained support staff.
- Managed VoIP provisioning (PortaOne) and device configuration.
Jul 2021 – Oct 2021
- Trained in full-stack web development with a focus on TDD, Agile, and OOP.
- Projects included building full-stack web apps using Ruby, JS, MERN stack.
- Daily pair programming and Git version control practices.
- HashiCorp Certified: Terraform Associate (002) – Mar 2023
- GitOps Fundamentals – Dec 2022
AWS Training:
- Architecting on AWS – Aug 2024
- Developing on AWS – Aug 2024
- AWS Technical Essentials – Jul 2024
- AWS Advanced Well-Architected Best Practices – Feb 2023
- AWS Well-Architected Best Practices – Feb 2023
- AWS Tech Essentials – Dec 2022
| Project | Description | Tech Stack |
|---|---|---|
| Code4Fun | Language-agnostic educational app for teaching coding to children. | MERN, Jest |
| MakersBnB | Airbnb-style web app for property listings. | Ruby, Sinatra, PostgreSQL, RSpec |
| Acebook | Facebook clone with social features. | Ruby on Rails, RSpec, Capybara |
- Languages: English, Urdu, Punjabi, Hindi
- Soft Skills: Excellent communicator, team player, quick learner
- Methodologies: Agile, TDD, GitOps
Currently learning guitar. Enjoy nature walks, gaming, and podcasts. Always eager to joke around and keep the mood light!