Here's an example of a README.md for your Complaint Management System, based on the provided link:

This is a Complaint Management System developed using Django, a high-level Python web framework. The system is designed to streamline the process of submitting, tracking, and resolving complaints efficiently. Ideal for organizations, institutions, or businesses looking for a structured way to handle feedback and issues.

• User Roles:
  • Admin: Manages complaints, categories, and user roles.
  • Users: Submit and track complaints.
• Complaint Submission: Users can easily log complaints with relevant details.
• Complaint Tracking: View the status and updates of complaints in real-time.
• Categories and Priority Levels: Organize complaints for streamlined resolution.
• Search and Filter: Quickly locate specific complaints based on criteria.
• Notifications: Keep users updated on the progress of their complaints.

• Python: Core language for back-end development.
• Django: Framework for rapid development and clean design.
• SQLite: Lightweight and reliable database.
• HTML, CSS, JavaScript: Front-end technologies for UI/UX design.

Follow these steps to set up the project on your local environment:

• Python 3.x installed on your system.
• Pip (Python package manager).
• Virtual environment (recommended).

1. Clone the repository:

   git https://github.com/leonardobarrosdev/complaint.git
   cd complaint

2. Create a virtual environment:

   python -m venv venv
   source venv/bin/activate    # On Windows: venv\Scripts\activate

3. Install dependencies:

   pip install -r requirements.txt

4. Apply migrations:

   python manage.py migrate

5. Run the development server:

   python manage.py runserver

   Open http://127.0.0.1:8000 in your browser.

1. Admin Panel: Log in with admin credentials to manage complaints, users, and categories.
2. User Dashboard: Users can register, log in, submit complaints, and track updates.
3. Complaint Lifecycle: Complaints progress through various stages until resolved.

For deployment, configure a production-ready server (e.g., Gunicorn, Nginx) and database (e.g., PostgreSQL). Refer to the Django Deployment Guide for detailed instructions.

Contributions are welcome! Fork the repository, make your changes, and submit a pull request.

This project is licensed under the MIT License. See the LICENSE file for more information.

This README.md provides a clear, professional introduction to the project, outlining its features, setup, and usage. Let me know if you’d like any further adjustments!