Console Marquee Image Fails to Load in LaunchBox

[megashub]

console handler received: /console/stream/Favorite_Lightgun_Games?ss=1&c=orange&t=Favorite_Lightgun_Games&l=0&event=FEListChange
STREAM MODE
Console Before Mapping: favorite_lightgun_games
Console Mapped: favorite_lightgun_games
# of Times to Loop: null
alt text if game file not found: Favorite_Lightgun_Games
Looking for: C:\Program Files (x86)\Pixelcade\console\favorite_lightgun_games.png or .gif

Despite the file existing where the listener is looking, the marquee only displays the alt text. I tried closing the listener and re-launching it, but that didn't solve it, and I don't know what else to try.