We offer ground shipping through USPS or UPS on orders $75+. Discount is automatically applied at checkout and it is only valid for customers based in the contiguous United States.  Free shipping only includes ground standard shipping. We will not be responsible for any loss or misplaced packages if the tracking information is marked as delivered. 

We process shipment within the first 24-48 hours your order is placed. During sales, shipping may be delayed by a few days.  

Priority/Express orders are fulfilled within 24 hours during our regular business hours (Monday-Friday between 10AM and 5PM). If the order is placed after 3pm, it will be processed and picked up the following business day. If the order is placed on a Friday after 3PM, it will be processed and picked up the Monday or Tuesday after.Please allow 2-6 business days from time of purchase for your goods to be shipped and delivered.

Landed Cost Guaranteed means worry free delivery. No extra fee and support from our team and our partners. Yes it costs a lot more, but it is worth it for the ease of mind. We offer the following shipping options available:

UPS Expedited Duties & Taxes Included, UPS Saver Duties & Taxes Included, UPS Standard Duties & Taxes Included, or DHL Express Worldwide Duties & Taxes Included, there will be no additional charges after the purchase of your items, landed cost includes the duties and taxes and Fanm Djanm would be happy to assist you if there are any issues with finding more information on your package.

For international orders, Fanm Djanm does not provide a refund or return in order to help our carbon footprint as a small business.

If you are absolutely positive that you don't want to pay for import and duty fees upfront, this option is for you. For the United Kingdom and customers from Canada, France, Germany, Australia, Netherlands, and Switzerland, we offer two DDU (Delivered Duty Unpaid) options-UPS Worldwide Expedited and DHL Express Worldwide.

With these two options the customer takes full responsibility for all risks and fees of shipping goods until they reach their destination and will need to be in contact with the specific carrier for any additional information once the package is picked up from our Headquarters. Fanm Djanm is not responsible for lost or delayed packages. If you refuse the package because of the import and duty fees, you will not be refunded.

For international orders, Fanm Djanm does not provide a refund or return in order to help our carbon footprint as a small business.