HTVRONT HELP CENTER

We've compiled a list of answers to the most common questions about HTVRONT and our website. Topics include company details, payment options, shipping, returns, product info, discounts, and contact info.

Get in touch

Product Information

  • Q: What’s the difference between adhesive vinyl and heat transfer vinyl (HTV)?

    A: Adhesive Vinyl: Sticky backing for surfaces like cups and windows. HTV: Heat-activated adhesive for fabrics like shirts.

  • Q: Can your vinyl be used with Cricut machines?

    A: Yes, our vinyl is compatible with Cricut and similar cutting machines.

  • Q: What sizes do you offer?

    A: We provide various sizes, from 12"x12" sheets to large rolls. Check individual product pages for details.

  • Q: Is HTVRONT vinyl hot peel or cold peel?

    A: Most HTVRONT HTV is cold peel, but Matte HTV, Galaxy HTV, and 3D Puff HTV require hot peel.

  • Q: Do you offer custom-cut vinyl?

    A: Currently, we do not provide custom sizes.

  • Q: Can you use HTVRONT for sublimation?

    A: Yes, you can use HTVRONT Sublimation HTV for Dark Fabric to add vibrant sublimation designs to dark or colored fabrics. For instance, you can use infusible ink tie-dye patterns on black cotton T-shirts. The HTVRONT sublimation heat transfer vinyl features a matte white finish, making it easy to apply colorful sublimation designs to virtually any fabric color.

  • Q: Can you use HTVRONT on polyester?

    A: Absolutely! HTVRONT products, including sublimation HTV and heat transfer vinyl, work well on polyester materials. They adhere seamlessly, offering vivid and long-lasting results.

  • Q: Do you need to mirror HTVRONT designs?

    A: Yes, when using HTVRONT Sublimation HTV or standard heat transfer vinyl, always mirror your design before cutting. This ensures the design is correctly oriented when transferred onto your fabric.

  • Q: How long should I press HTVRONT vinyl?For lower temperature settings: 150°C for 15-20 seconds.

    A: The pressing time and temperature depend on the type of HTVRONT vinyl:


    Heat Transfer Vinyl (HTV): 145-155°C for 15-20 seconds.

    Sublimation Heat Transfer Vinyl (HTV for Sublimation):

    For higher temperature settings: 180-200°C for 40-50 seconds.

Discounts and Accounts

Q: Are there active discount codes?

A: Sign up for our mailing list to receive notifications about sales. Discounts are often applied automatically at checkout.

Q: How do HTVRONT coupons work?

A: Enter the discount code on the checkout page to apply it.

Q: Where can I find redeemed codes?

A: Find your code on the Membership Page under "Rewards History."

Q: Should I create an account?

A: Yes! Members can view orders, earn points, redeem rewards, and access exclusive offers.

Q: I have reset my password but did not receive any emails. What can I do?

A: It’s possible the password reset email got filtered into your junk or spam folder.However, if it’s also not in your junk folder, please reach us at support@loklikeurope.com and we’ll be with you to help!

Q: How do I subscribe to the htvront newsletter?

A: You can subscribe by entering your email address at the bottom of our website homepage.

Q: Why is my discount code invalid? what should I do?

A: When you are prompted by the system that the discount code is invalid, please make sure that the following information is correct:

a. Have you entered the correct discount code? including the length of the discount code and letter case.

b. Whether the product or amount in your shopping cart meets the requirements of the discount code.

c. If the above information is correct, please try to refresh your shopping cart or our website page, and then enter the discount code and try to check out again.

d. When you have tried everything and you are still prompted that the discount code is invalid, please contact us immediately, if we do not reply within a short time, please complete the checkout and leave a note when you place the order, our staff will check it The amount that should be discounted will be refunded to you.

Support and Contact

Q: Where can I find project ideas?

Explore our blog for creative inspiration and tutorials.

Q: Having trouble with your product?

A: Please contact us via email atsupport@loklikeurope.com. We will promptly provide you with a solution upon receiving your email.

Q: Why haven't I received any reply from you after contacting several times?

A: Please check your spam folder first and ensure that your mailbox is not full.

Q: Not Receiving Emails from HTVRONT, what should i do?

A: Please make sure your email is subscribed to us, please check your inbox and spam carefully (some emails may be treated as spam)

Q: Is there an online customer service? Can you reply to messages 24 hours a day?

A: We have chatra online chat. We will reply you at 9am-6pm(UTC+8, Business Days).