Question 1

What is the difference in each collection?

Accepted Answer

The difference per collection is simply the designs! All of our collections are unisex, made with the same slightly weighted super soft combed cotton material, designed oversized!

Question 2

Can I exchange my order?

Accepted Answer

U.S. orders can be exchanged within 30 days of delivery. Please review our Refund Policy for more information on how to start the process through Loop Returns. Please note exchanges are limited to the same product — you may select a different size or color only.

If you’d like a different item or you’re not ready to decide, please select “Return for Store Credit” and repurchase once your credit is issued. Store credit will be issued as an e-gift card, which never expires.

For international returns, contact our customer support team at info@comfrt.com for more information.

Question 3

I forgot to add an item to my order; can I make a change before it ships?

Accepted Answer

Once your order has been completed, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please place a new order on the website for the additional items.

Question 4

Can I change the color/size of what I just ordered?

Accepted Answer

Once your order has been submitted successfully, the order goes almost immediately to processing and then it’s sent to the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. We do, however, offer returns for store credit. Once your order is received, if you are not 100% happy with your purchase, we can happily assist you with a return label.

Question 5

Do you ship to PO Boxes?

Accepted Answer

Yes! Please be sure all information is input correct prior to checkout.

Question 6

The style/size/color I want is out of stock. When will you be restocking?

Accepted Answer

Comfrt clothing prides themselves on keeping up with collections per season. If something is out of stock, you can sign up for back in stock SMS and email alerts on the product page of the out of stock item.

Question 7

I am between sizes, what size do you recommend?

Accepted Answer

Please refer to our size chart for general measurements. Keep in mind all collections are unisex, designed oversized. If you still need assistance, please email us for any additional help.

Question 8

Do you offer any discounts for first-time buyers?

Accepted Answer

We offer 10% off for first-time buyers by signing up for our SMS and emails.

Question 9

Do you offer plus sizes?

Accepted Answer

All of our styles are stocked in a full and inclusive size range up to 3x.

Question 10

Can you help with a damaged product?

Accepted Answer

We apologize that you received a damaged item. In this rare case please send a photo of the damaged product to info@comfrt.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 5 day return window cannot be returned or refunded.

Question 11

What is Afterpay?

Accepted Answer

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

Question 12

Do you have an affiliate program?

Accepted Answer

If you are an influencer who is interested in working with Comfrt, you may submit your info for consideration at https://comfrt.com/pages/sign-up.

Question 13

What Makes Comfrt different?

Accepted Answer

We use high-quality, ultra-soft slightly weighted fabrics that are both durable and gentle on the skin, ensuring maximum comfort. We also support mental health as the forefront of our brand. We know how hard times can get, you are not alone.