Codebasics

Last Updated: February 26, 2026

Bootcamp Refund Policy

We understand that you could get confused before buying a bootcamp. To support your buying decision, we have provided all the necessary information and made several videos available for free.

However, Codebasics is all about caring for the learner experience - if you want to initiate a refund for any reason, you can write to [email protected]. Refunds will be made according to the policy below.

Withdrawals During the Bootcamp (Applicable for all bootcamps)

If you don’t see the tremendous value you expected in our product, and you wish to withdraw within the refund period, we will proceed with a 100% refund of the fee paid during bootcamp enrollment to your original payment mode — no questions asked.

All Self-Paced Bootcamps (Data Analytics, Gen AI & Data Science, Data Engineering, and Soft Skills Bootcamp): Refund period is 30 days from the date of enrollment.
AI Engineering Bootcamp: Refund period is 7 days from the AI Engineering Bootcamp launch date. See the dedicated section below for full details.

Once the refund period has passed since your enrollment date, you will not be eligible for any refund.

Important: Note on Subsidized Pricing

If you enrolled in any Codebasics course/bootcamp at a reduced price because a prior purchase was used as a subsidy, please read the rule below carefully as it directly affects your refund eligibility.

General Rule on Subsidized Purchases

At Codebasics, when you use a prior purchase to get a reduced (subsidized) price on a newer course/bootcamp, that prior purchase becomes non-refundable from the moment the subsidy is applied. This rule applies across all Codebasics courses and bootcamps.

To Simplify: Your subsidy was calculated based on what you already paid. Refunding the original purchase after it has been used to reduce the price of another course/bootcamp would mean you received that newer course/bootcamp at an unfair price. To keep things fair for everyone, the original purchase is locked once a subsidy is applied.

Please note:

If you re-enroll into a bootcamp that you were already part of earlier, the fee is non-refundable.
If you make a payment via the PayPal EMI option, it is not feasible for us to provide a refund.
The refund policy is not applicable for learners already enrolled in an existing bootcamp and just opting for an upgrade. In such cases, the upgrade fee is non-refundable.

AI Engineering Bootcamp Refund Policy

The AI Engineering Bootcamp is a time-bound live cohort program. Due to its intensive, live nature, the following refund policy applies separately from other bootcamps.

Refund Window

Refund requests must be submitted within 7 days of the AI Engineering Bootcamp launch date.

Within this window, learners are eligible for a 100% refund of the fee paid - no questions asked. After this period, no refund will be issued under any circumstances.

Subsidized Enrollments (Adjusted Pricing)

We want to be completely transparent about how subsidized pricing works, because it directly affects your refund eligibility. If you enrolled at a reduced price because a prior Codebasics purchase was used as a subsidy, the following rules apply:

Your prior purchase (bootcamp or individual course) that was used to calculate the adjusted price becomes non-refundable once the subsidy is applied, regardless of its own refund window.
If you request a refund for the AI Engineering Bootcamp itself, only the amount you actually paid for this bootcamp will be refunded. Your original purchase remains intact and accessible.

Examples:

Example 1 - Using a bootcamp as subsidy:

You own the Gen AI & Data Science Bootcamp and enroll in the AI Engineering Bootcamp at an adjusted (reduced) price based on what you previously paid. You cannot later request a refund for the Gen AI & Data Science Bootcamp, because it was used to calculate your reduced price. However, if you refund the AI Engineering Bootcamp before the cutoff date, you receive the amount you paid for it back in full and keep your Gen AI & Data Science Bootcamp access.

Example 2 - Using an individual course as subsidy:

You own an individual course that is part of the Gen AI & Data Science Bootcamp content and use it as a subsidy to enroll in the AI Engineering Bootcamp at a reduced price. Once the subsidy is applied, that individual course is no longer eligible for a refund, even if it is still within its own 7-day refund window. If you later decide to refund the AI Engineering Bootcamp (within the cutoff date), only the amount you actually paid for the AI Engineering Bootcamp is refunded. Your individual course access remains intact.

We know this is a lot to take in. If you have any questions about how your specific purchase history affects your refund eligibility, please write to us at [email protected] before enrolling - we are happy to walk you through it.

Additional Notes

Payments made via PayPal EMI are non-refundable.
If you re-enroll after receiving a refund, the re-enrollment fee is non-refundable.
If the cohort is canceled or postponed by Codebasics, learners are eligible for a full refund.
Courses received as gifts are non-refundable, regardless of usage or time of request.

For refund requests or questions, write to [email protected].

Course Refund Policy

We understand that you could get confused before buying a course. To support your buying decision, we have provided all the necessary information and also made several videos available for free. However, Codebasics is all about caring for the learner experience - if you want to initiate a refund for other reasons, you can write to [email protected]. Refunds will be made according to the policy below. We strive to maintain the highest quality standards, and as with everything we do, you receive a 100% satisfaction guarantee.

Withdrawals During the course (Applicable for all courses)

If you don’t see the tremendous value you expected in our product, you may request a 100% refund - no questions asked, provided the request is made within the refund period.

All Individual Courses: Refund period is 7 days from the date of enrollment.

After 7 days from enrollment, you will no longer be eligible for a refund.

Please note:

If you make a payment via the PayPal EMI option, it is not feasible for us to provide a refund.
Courses received as gifts are non-refundable, regardless of usage or time of request.

If an individual course was used as a subsidy to reduce the price of the AI Engineering Bootcamp (Live Cohort), that course is no longer eligible for a refund, regardless of its refund window.

Cancellations or rescheduling by Codebasics

Codebasics reserves the right to cancel or postpone a course at any time, especially in the event of insufficient enrollment or unforeseen circumstances.

On such occasions, learners are eligible for a full refund.

Physical Products Refund Policy

We are unable to provide refunds once the product has been delivered or the purchase has been made. The products also cannot be exchanged once delivered. This is because handling, packaging, and logistics are involved, and once dispatched, the product cannot be resold. However, if you receive a product in a damaged condition, it will be eligible for replacement.

We encourage you to carefully review all information before making your purchase.
For any question before buying, or for replacement requests, you can always reach us at [email protected], and our team will be happy to guide you.
At Codebasics, we value our learners and are committed to providing the best quality resources and experience. Your trust means everything to us.

Event & Session Refund Policy

This policy applies to all online and offline events, including live sessions, workshops, webinars, and conferences.

Online Events (Live Sessions, Webinars, & Workshops)

If you are unable to attend and request a refund at least 24 hours before the event begins, we will provide a 50% refund to your original payment method.
If the event is rescheduled or canceled by Codebasics, you are eligible for a full refund.
Refunds are not available for no-shows or cancellations made less than 24 hours before the event begins.

Offline Events (In-Person Workshops, Conferences, & Sessions)

Every registration secures a spot, and extensive planning goes into creating a valuable experience for all attendees. Because of this, we’re unable to offer refunds for offline events.
However, if you can’t attend, you’re welcome to transfer your registration to someone else. Just email us at [email protected] with their details, and we’ll take care of the rest.
If the event is rescheduled or canceled by Codebasics, you are eligible for a full refund.

Past Events (Recordings & On-Demand Content)

Refunds are not available for past events purchased as recordings, as these are one-time purchases providing full access to the content.

Subscription Plans

Auto-Renewal & Billing

Codebasics subscription plans are billed on a monthly basis. Your subscription will automatically renew at the end of each billing cycle and your registered payment method will be charged unless you cancel before your renewal date.

Refund Policy for Subscription Plans

We offer a 7-day refund window on monthly subscription payments. If you are not satisfied, you may request a full refund within 7 days of your payment date by writing to [email protected]. Refund requests made after 7 days from the payment date will not be eligible.

No partial refunds are available for unused days within a billing period. If you cancel after the 7-day window, you will retain access to subscription content until the end of your current paid billing period.

Approved refunds are processed within 5–7 business days to your original payment method.

Subscription Cancellation

You can cancel your subscription at any time. To avoid being charged for the next billing cycle, cancellation must be completed at least 1 day before your next renewal date. After cancellation, you will retain access to subscription content until the end of the current paid period.

Note on UPI AutoPay and eNACH (Indian learners):

If you set up your subscription payment via UPI AutoPay or eNACH (Net Banking), your payment mandate is registered directly with your bank. Cancelling your subscription on Codebasics stops future renewals on our platform, but you must also revoke the mandate separately through your UPI app (under AutoPay or Mandates) or your bank's net banking portal to prevent any further bank-level debits. Both steps are required.

PayPal and Stripe (International learners):

If you subscribed using PayPal or Stripe, please cancel the recurring billing agreement directly from your PayPal or Stripe account in addition to cancelling on Codebasics. Cancelling only on Codebasics may not be sufficient to stop charges from PayPal or Stripe.

Failed Payment & Access Suspension

If a scheduled subscription payment fails, your subscription will be automatically cancelled and you will lose access at the end of your current paid period. You will be notified by email and/or text message. To continue access, you may re-subscribe at any time.

Payment Disputes

If you believe a subscription charge was made in error, please contact us at [email protected] before initiating a chargeback with your bank or payment provider. We aim to resolve all payment disputes within 5–7 business days of receiving your written complaint. Initiating a chargeback without first contacting us may result in suspension of your account access while the dispute is under review.

Escalation: If your dispute is not acknowledged within 48 hours, or not resolved within 7 business days, you may escalate to our Consumer Grievance Officer at [email protected]. If the matter remains unresolved after a further 30 days, you may contact Razorpay (for Indian payments) or your bank/payment provider to raise a formal dispute.

Pre-Debit Notification

Before each recurring subscription charge, you will receive a notification to your registered email or mobile number at least 24 hours in advance of the scheduled debit amount and date.

Payment Processor (Within India)

Subscription payments are processed by Razorpay Software Limited, a payment aggregator regulated by the Reserve Bank of India.

Note: Payments made via PayPal EMI are non-refundable, as the EMI agreement is with PayPal directly.

Support Hours:

Monday to Friday, 9:00 AM to 9:00 PM IST.