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Get a Google support package
Google Cloud offers different support packages to meet different needs, such as
24/7 coverage, phone support, and access to a technical support manager. For
more information, see Cloud Customer Care.
Get support from the community
Ask a question on Stack Overflow
Ask a question about Transcoder API on Stack
Overflow. Use the tag google-cloud-transcoder
for questions about the Transcoder API. This tag not only receives
responses from the Stack Overflow community, but also from Google engineers, who
monitor the tag and answer questions.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Hard to understand","hardToUnderstand","thumb-down"],["Incorrect information or sample code","incorrectInformationOrSampleCode","thumb-down"],["Missing the information/samples I need","missingTheInformationSamplesINeed","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-25 UTC."],[],[],null,["# Getting support\n\nGet a Google support package\n----------------------------\n\nGoogle Cloud offers different support packages to meet different needs, such as\n24/7 coverage, phone support, and access to a technical support manager. For\nmore information, see [Cloud Customer Care](/support).\n\nGet support from the community\n------------------------------\n\n### Ask a question on Stack Overflow\n\nAsk a question about Transcoder API on [Stack\nOverflow](https://stackoverflow.com/questions/tagged/google-cloud-transcoder). Use the tag `google-cloud-transcoder`\nfor questions about the Transcoder API. This tag not only receives\nresponses from the Stack Overflow community, but also from Google engineers, who\nmonitor the tag and answer questions.\n\nFile bugs or feature requests\n-----------------------------\n\n[File new feature requests and bug reports](https://issuetracker.google.com/issues/new?component=1137559),\nor\n[follow existing ones](https://issuetracker.google.com/issues?q=componentid:1137559%20status:open&s=modified_time:desc),\nusing the Transcoder API issue tracker."]]
