Answers to Frequently Asked Questions
What is the order process?
-
Submit your inquiry
Send your project details and upload artwork (if available). -
Artwork review
We review your files and confirm if your artwork is print ready or if design support is needed. -
Quote sent by email
We send your formal quote with pricing, specs, and lead time. -
Approve and pay online
You approve the quote and complete payment through our secure online checkout. -
Proofing stage begins
Once payment is received, your order moves into proofing.
We email a digital proof for your approval. -
Production starts after proof approval
After proof approval, your order enters production.
Standard turnaround is 5 to 7 business days.
How long does production take?
Standard production time is 5–7 business days after proof approval.
Do you offer bulk discounts?
Yes. We offer price breaks for larger quantities. Contact us to discuss bulk pricing and options.
Can I use copyrighted images or logos?
By submitting artwork, you confirm that you have the legal right to use the images or logos provided. We are not responsible for copyrighted material supplied by the customer.
How can I display my custom flag?
Flags are finished with two metal grommets on the left edge, making them compatible with spinner flagpoles and traditional flagpoles.
Can I wash my flag?
Yes. Wash on delicate in cold water and hang dry. Avoid heat to preserve color and fabric quality.