The Latest
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Michael M. Santiago via Getty Images
A look back at Bed Bath & Beyond’s pivotal year
As the retailer’s deal to acquire the former Kirkland’s nears closing, here’s a review of the events that brought us to this point.
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Daphne Howland/Retail Dive
J.C. Penney’s loss balloons in Q3 as sales continue to slide
Still, the results were “not terrible,” given the department store’s improvements and its target customers’ financial stress, GlobalData said.
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Bryan Wassel/Retail Dive
How Home Depot, Wayfair executives are preparing for an agentic AI future
The technology is redefining how customers interact with brands, but at least some parts of shopping will remain a human experience, executives said Sunday at NRF.
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Daphne Howland/Retail Dive
Macy’s to close Oklahoma fulfillment center
The Tulsa facility is slated to shutter this spring, according to a company spokesperson.
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Courtesy of Canada Goose
Canada Goose shakes up leadership team
The luxury company’s moves include bringing on a Burberry vet and naming a new president of Asia Pacific.
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Daphne Howland/Retail Dive
Five Below CEO Winnie Park reflects on one year at the helm
The Forever 21 veteran redefined the retailer’s target customer, simplified its pricing structure and is eyeing more changes to product assortment.
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Courtesy of Walmart
Walmart teams up with Google’s Gemini for AI-assisted shopping
Incoming CEO John Furner said the company is rewriting the retail playbook, in part with new agentic AI capabilities.
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Courtesy of Ernesta
Ernesta expands brick-and-mortar footprint
The DTC custom rug brand recently opened a showroom in Michigan and plans to add stores in Texas and New York over the next several months.
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Getty Images
Returns season is here. What are the best practices for a good experience?
A focus on transparency and automation, with live support for stressful situations, can help craft a great returns experience, experts say.
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Daphne Howland/Retail Dive
Vince monitoring Saks Global ‘on a minute-by-minute basis’
CEO Brendan Hoffman said the luxury department store conglomerate accounts for about 7% of its business.
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Scott Olson via Getty Images
Deep Dive6 retail trends to watch in 2026
From pricing dynamics to the shifting state of malls, here are the trends we’ve got our eye on in 2026.
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"American Signature, Hall Road, Inc, M-59, Macomb County, Michigan, Value City" by Ajay Suresh is licensed under CC BY 2.0
Value City, American Signature Furniture to shutter remaining stores
The retailer, which is closing its last 89 locations, filed for bankruptcy in November as sales plummeted and losses widened amid a soft housing sector.
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Daphne Howland/Retail Dive
Ulta teases future AI use cases
Executives from the beauty retailer hinted at building agents and utilizing AI to improve personalization for loyalty members.
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Courtesy of David's Bridal
David’s Bridal’s ambassador program invites fans, store associates to its style squad
Members will use their social media networks to generate authentic content in exchange for up to 20% commission.
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Courtesy of Walmart
Walmart, Wing to scale drone delivery operations to 270 stores
The two companies aim to provide service to customers near 150 locations in the next year before growing further.
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Courtesy of The National Retail Federation
In the age of AI, REI is turning to its human employees to win
The retailer’s “green vest” associates serve as a key differentiator — both in stores and online — in an increasingly AI-driven world, according to CEO Mary Beth Laughton.
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"Beautiful December Sky Over the Mid-Century Modern Macy's at Grossmont Center, La Mesa CA" by Joe Wolf is licensed under CC BY-ND 2.0
Macy’s targets another 14 stores for closure
The department store’s downsizing plan is key to its turnaround and will ultimately entail shuttering about 150 locations.
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Daphne Howland/Retail Dive
L.L. Bean names company veteran next CEO
Greg Elder has been with the outdoor retailer for almost 20 years, most recently as chief retail officer overseeing stores, wholesale and other operations.
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Courtesy of Beyond Yoga
How rising retail brands use influencers to combat digital overload
At NRF’s Big Show, execs from Mejuri, Coterie and Beyond Yoga emphasized the power of community in amplifying brand messages and viral moments.
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Courtesy of Happy Returns
UPS’ Happy Returns pilots AI tool to halt decoy returns fraud
The company's Return Vision software compares returned products with images from the retailer, a capability being used by Everlane and others.
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Daphne Howland/Retail Dive
ColumnThe Weekly Closeout: Nike sells Rtfkt, Hanky Panky gets acquired
The athletics giant shut down the virtual sneaker company about a year ago, while the intimate apparel brand found a new home.
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Courtesy of Bob's Discount Furniture press kit
Bob’s Discount Furniture files for IPO
The furniture chain aims to use the proceeds of its IPO to pay down debt and plans to more than double its store footprint by 2035.
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Courtesy of Ashkenazy Acquisition Corporation
S&P Global Ratings downgrades Saks Global on missed interest payment
The luxury giant is unlikely to make good within the grace period or achieve promised savings from last year’s $2.7 billion merger, the analysts said.
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Courtesy of Kendra Scott
Kendra Scott taps Athleta vet as CEO
Chris Blakeslee, who previously served as chief executive at the Gap-owned activewear brand, also held positions at Alo Yoga and Bella+Canvas.
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Courtesy of Amazon
Amazon to roll out updated Dash Carts to more Whole Foods stores
The latest version of the smart carts, which includes a real-time savings tracker, will expand to more than 25 of the specialty grocer’s locations this year.
