Citizen-Centric Digital Solutions

𝐇𝐮𝐦𝐚𝐧𝐢𝐳𝐢𝐧𝐠 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐓𝐞𝐜𝐡: 𝐓𝐡𝐞 𝐂𝐫𝐮𝐜𝐢𝐚𝐥 𝐑𝐨𝐥𝐞 𝐨𝐟 𝐏𝐨𝐩𝐮𝐥𝐚𝐭𝐢𝐨𝐧 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠. In the highly intricate world of #HealthcareTech, it's never been more critical to grasp one key principle - one size does NOT fit all. Understanding your population is vital in tailoring an impactful #UserExperience. Our aim? To drive patient engagement, streamline operations, and enhance clinical outcomes, all through well-designed software solutions. Healthcare isn't just a sector, it's a diverse ecosystem made up of varied demographics, each with distinct needs and ways of interaction. The senior citizen in rural America, the working mom in the city, the teenager managing chronic illness - they all require different functionalities, usability, and accessibility. Navigating these unique characteristics is no small feat, but it is paramount in designing a #HealthcareSoftware that truly resonates with its users. For instance, an older demographic might require larger text, simplified navigation, and features that align with their technological comfort zones. On the other hand, a busy professional might seek efficiency with appointment scheduling, virtual consultations, and integration with wearable health tech. Patient portals must cater to varying degrees of health literacy, whilst ensuring HIPAA compliance for data privacy and security. AI-powered insights, Telehealth capabilities, and EHR interoperability should blend seamlessly with the core product, without overwhelming the user. And let's not forget the clinicians! Intuitive, user-friendly software that minimizes clicks and maximizes ease-of-use could drastically reduce administrative burdens, freeing them to focus on what truly matters - patient care. In the end, it's not just about building a product; it's about developing an experience, an ally, a tool that users can trust in their health journey. We should always remember - in #HealthcareIT, PEOPLE and their needs are at the heart of innovation. #HealthcareDesign #PatientCentric #UXinHealthcare #DigitalHealth #Innovation

This is a short and very well-written article I believe is worth reading both to better understand the perspective of people with #disabilities, and because it is applicable to ALL of us, as we age. Too many technology (and even #agetech) companies still treat older adults in a similar way to how Ashley Shew describes the treatment of design for people with disabilities, namely that the "solutions" aren't designed with an understanding of how the actual users will use them or what they want, they're designed from the perspective of what is usually a young, able-bodied designer. Even if that designer has a grandmother, and wants to do the right thing, . We can do better by involving the people we are designing for (the real experts) in the #design process, and really listening to and seeking to understand what they actually want, not what we think they would or should want. And this is not a Henry Ford "If I had asked people what they want, they would have said faster horses" moment, this takes understanding of a different context. Our world is (at least at present) primarily designed for able-bodied people. But if you're reading this, at some point (if we're lucky enough to live so long) you and I may need a ramp to get into a front door, glasses (or a screen reader) to help us read the words on this page, or other tools and designs that provide access to resources and information. So let's take every opportunity to do what we can now to build with, not just for, the people we want to serve. #digitalhealth #accessibility #technology #agetech

This week on BackTable Innovation: Diana Velazquez-Pimentel and Eric J. Keller interview Dr. Dafydd Loughran, CEO and founder of Concentric Health, a digital health solution that's revolutionizing the process of consent and facilitating informed decisions through digital tools.   Dafydd’s idea for Concentric originated from his experiences at an orthopedic clinic in his second postgraduate year. At that time, he found himself faced with the challenge of obtaining patient consent, all while still developing his knowledge and skills as a recent medical school graduate. He developed an aid memoir of the risks and benefits of different procedures to add value to the conversations with his patients. Dafydd continued to add to his resource, digitalize it, and before long, his colleagues began requesting access and utilization of it. Dafydd built a team and applied for a grant which was accepted.    Today Concentric is a platform that supports conversations on shared decision making between clinicians and patients. It allows patients to better understand procedures by providing clear and detailed information from written information to videos and animations. Clinicians can select a procedure and personalize the content to their patient to make a template that includes indications for the procedure, alternatives therapies, and risk profiles. Patients can view this information before their scheduled consultations with their provider, allowing a more meaningful conversation and for the patient to have more time with the information given. As shown in Dafydd’s research studies, 28% of patients reported gold standard shared decision-making using the old paper process compared to 72% with the Concentric digitalized form, highlighting the impact of collaboration used in this technology.    Concentric services have been utilized across many medical specialties, with a central focus on actively engaging patients in the decision-making process by delivering relevant and well-informed information. Listen below to learn more! #medEd #digitalhealth #innovationinhealthcare #collaborativelearning #podcast Enio Perez, MD, MPH Eric Gantwerker MD MMSc (MedEd) FACS AFAMEE Bryan Hartley, MD Gopi Shah MD Christopher Beck Quynh-Anh "Anh" Dang Quynh-Chi (Chi) Dang Elliot Street Babylon David Canes Dr. Jose E Silva Mark R. Hoffman, MD Peder Horner Isabel Newton the Interventional Initiative Charles Martin Stephen Hunt, MTR, MD, PhD, FSIR Jeffrey Chick Mina Makary https://lnkd.in/eWd8_RNr

Facing the prospect of surgery - even a minor procedure like having a port installed can be daunting. But understanding the process and its benefits can alleviate fears and provide comfort during the journey ahead. Our latest #ResearchwithPillar highlights a Fox Chase Cancer Center pilot study where researchers assessed the feasibility of a digital health education intervention designed for patients in an #oncology setting. 🔻 The health education modules consisted of 3 videos delivered via email and SMS to patients scheduled for port insertion procedures. The first "welcome" video set expectations of what materials would be forthcoming and when they would be delivered followed by an explanation of what a port is, why it may be needed, and how to take care of the port site post-insertion. ➡️ Key findings are as follows: The majority of patients (79%) stated the video modules made them feel less anxious and more prepared. Survey respondents shared: ✅ “I didn’t feel anxious after I saw it. It was very straightforward and made me feel ok about having it done” ✅ “I really liked the video because what I had in my head was not what happened” Patients valued receiving the information in real-time and shared: ✅ “I liked that it was convenient and it was very user-friendly. If I wanted to watch the video it was easy to just click on the link. There was nothing I didn’t like” ✅ “I thought the whole thing was excellent. Very impressed with how quickly I received the first one. I found it all very timely.” 🗨️ "This platform and other well-designed digital health tools for patients have the potential to address health equity among underserved communities who may have less access to vetted and evidence-based patient education. Smart phones and other technologies have become ubiquitous among all populations groups and are essential to our everyday lives. Receiving critical health information from a trusted source directly to your phone or email with no additional log-ins or advertisements could be a game changer in reaching those less often reached through other methods." #patienteducation #digitalhealth ---- Pillar is a white-label care enablement solution transforming how organizations scale engagement with their resources. Our mobile-friendly experience centralizes access to their suite of healthcare services, digital benefits, and educational programming while surfacing the right resource at the right time using automated navigation workflows. Pillar’s platform simultaneously captures engagement, satisfaction, and utilization data, enabling our partners to maximize the value of their resources and improve operational efficiency. For organizations seeking human-led engagement, Pillar offers staffing and placement solutions from our leading workforce of over 1,000 vetted health coaching providers. ▶️ Learn more about Pillar: https://withpillar.com/

In an era where healthcare is often described in terms of grand, sweeping reforms, the potential of micro changes—incremental, clinically-guided adjustments enabled by technology—tends to be underestimated. These changes can be revolutionary, particularly in fostering patient empowerment and education. It's easy to get lost in the grandiose schemes of transforming healthcare—new treatment paradigms, expensive surgical robots, and massive health databases. However, when it comes to patient empowerment and education, sometimes the little things count. ✅ Imagine a patient who receives real-time, personalized reminders to take their medication. ✅ Or consider an educational video pushed to a patient's phone immediately following a diabetes diagnosis. These micro changes, insignificant as they may seem in isolation, can accumulate to create transformative experiences for both patients and healthcare providers. Tools that foster changes: 1. Virtual Health Platforms 2. Wearable Devices 3. AI-powered Chatbots 4. Personalized Medical Pathways 5. Virtual Reality (VR) and Augmented Reality (AR) #DigitalHealth #PatientEmpowerment #PatientEducation #Telehealth #WearableTech #AI #HealthTech #MicroChanges

 🚨 New preprint alert! 🔎 Our systematic scoping review explores current research landscape reporting sensor-based digital health technologies (sDHTs) human factors, human-centered design, and usability. Quick highlights: ✔  83 studies (evaluating 164 sDHTs) were reviewed.   📱 55  of those studies focusing on summative evaluations of market-ready products and 28 on formative evaluations of prototypes. 🤔 A critical focus on user satisfaction and ease of use, with over 80% of sDHTs evaluated on these metrics. Areas such as learnability, efficiency, and memorability remain underexplored. 📑 There is a diversity in assessment approaches and the gap in understanding user interaction with sDHTs.  Despite 98 sDHTs being evaluated for technical performance, only 14 were assessed for understandability and actionability, underscoring a significant opportunity to enhance how users interpret and act on health data. 🗨 While reporting adherence, studies employed a mix of objective measures (n=5) and self-reports (n=19), showcases a nuanced approach to understanding user engagement.   💡 Integrating sDHTs into patient-centric healthcare is essential yet human factors, design and usability may require extra considerations. These insights will hopefully help us to navigate and rethink our methodologies, emphasizing inclusivity, reliability, and a deeper understanding of user interaction. 🤝 Thanks for this amazing collaborative work by Digital Medicine Society (DiMe) members with a great effort and leadership by Jessie Bakker, MS PhD and DIME team! Preprint paper open-access available at: https://lnkd.in/gvRCQZty #DigitalHealth #mHealth #UserExperience #humanFactors #Innovation #Usability #patientcenteredhealthcare

In "Future Care: Sensors, Artificial Intelligence, and the Reinvention of Medicine," Jag Singh elucidates the transformative role of AI, digital health technologies, and digital therapeutics in revolutionizing healthcare. The book underscores a paradigm shift towards integrated, accessible healthcare systems and the quest for global health equity facilitated by digital means. Singh highlights the pivotal evolution of remote, home-based care, where the adoption of digital technologies such as wearables and apps is key to delivering sustainable, cost-effective healthcare amidst industry skepticism. Singh delves into the concept of open, vendor-agnostic remote monitoring platforms that promise to streamline the integration of various devices and technologies, aiming to mitigate hospital readmissions effectively. He also emphasizes the significance of digital tools in enabling early detection and timely intervention, particularly for the escalating population of Americans with chronic conditions projected for 2030. Despite its potential for reducing healthcare costs, virtual care sparks debates over the possibility of increased testing due to diminished personal interactions. The book also explores how digital and remote care platforms are redefining patient-provider dynamics, fostering a shift from reactive to proactive healthcare management and amplifying patient empowerment. Singh points out the shift in patient behavior, especially among younger demographics, who seek healthcare services that prioritize convenience, privacy, and immediacy, thereby fueling the growth of telehealth companies. Singh suggests that the integration of digital health services into existing reimbursement models, coupled with the potential for shared-savings strategies, necessitates flexible and adaptive business models in the healthcare industry. Drawing from global health system experiences, he advocates for digital integration and a modular approach in healthcare, which could enhance efficiency and patient care. This approach advocates for a precision medicine model, utilizing disease-specific management modules in collaboration with third-party vendors for specialized care delivery. Moreover, the increasing consumer demand for healthcare convenience, as demonstrated by the integration of pharmacies and telehealth services, presents a challenge to traditional hospital models. Singh emphasizes disease-specific strategies aimed at reducing readmissions and leveraging digital technology to address both economic and patient care implications. #healthcare #medicine #artificialintelligence #digitalhealth #digitaltherapeutics #telehealth #reimbursement #precisionmedicine

In today's age of digital health solutions, the concept of care is no longer confined within the four walls of a hospital room. The rise of remote patient monitoring devices is a testament to how technology is reshaping healthcare delivery, turning homes into extended healthcare spaces. Here's how it's gaining ground. 🌐 Expanding Care Boundaries - With an aging population, an increase in chronic diseases, there's an urgency to extend care beyond hospitals. Remote patient monitoring devices answer that call, providing real-time health data right from patients' homes. 📊 Personalized Care - These devices, ranging from wearable tech to blood pressure cuffs, offer insights into vital signs, medication adherence, and even movement. This real-time data ensures clinicians can craft personalized care plans, addressing health issues proactively. 🔐 Data Integration and Security - While capturing data remotely, the question arises: where does this data reside? Most of it, according to experts, is securely stored in HIPAA-compliant clouds, ensuring seamless integration with patient EHRs and facilitating informed clinical decisions. 🌍 A Wider Reach for Clinical Trials - Remote monitoring isn't just about real-time data; it's also expanding the demographic for clinical trials, making them accessible to a broader audience. 🩺 Empowering Patients - The continuous monitoring lets patients live confidently, maintaining their health awareness and staying connected to their healthcare providers. For patients with conditions like asthma, diabetes, or heart failure, this is transformative. However, as with all technology, there's a learning curve. ⚠️ Adoption & Maintenance - Proper maintenance and correct usage are pivotal for optimal data gathering. 🛡️ Privacy & Security - Data protection remains paramount, necessitating protocols for data collection, transmission, and storage. 🔄 Digital Equity - Solutions should be robust and accessible, performing effectively even in low-signal areas. The next few years will see a surge in the adoption of these tools, especially with AI paving the way for advanced patient data analytics. One thing is clear, the future of healthcare is not just in hospitals. It's in the very homes we live in. Share your thoughts! 🏥🏠🌐 #artificialintelligence #digitalhealth #medtech

Healthcare data holds immense potential, but unlocking its true power lies in making it accessible, interoperable and, most importantly, equitable. The Office of the National Coordinator for Health Information Technology (ONC)'s recent investments through the LEAP in Health IT program is laying the groundwork for a data-driven future that prioritizes everyone. Boston Children's Hospital's CumulusQ is a shining example of LEAP's impact. This open-source platform tackles the data quality hurdle head-on, ensuring the information flowing across the healthcare ecosystem is consistent, reliable and accounts for all demographics. Its focus on SMART on FHIR standards paves the way for smoother data sharing and utilization, empowering not just multi hospital health systems, but also smaller clinics and hospitals. Inspiring work from Steven Posnack and Kenneth Mandl: https://lnkd.in/eY4-kN77 #HealthEquity #Data #HealthcareInnovation

There has been a lot of talk lately about "whole person care" and its role in the evolving healthcare market. When I think about this, it's not just a buzzword; it is a philosophy that places the patient at the center of their healthcare journey. It recognizes that optimal health outcomes can only be achieved by considering all aspects of an individual's well-being: physical, mental, and social. To truly elevate patient experiences and health outcomes, we must embrace innovative solutions that encompass the full scope of their needs. Remote Patient Monitoring/Management is a game-changing approach that bridges the gap between traditional healthcare and cutting-edge technology. RPM enables healthcare providers to proactively monitor patients' health remotely, providing a continuous stream of real-time data and insights. Achieving the practice of whole-person care starts with a multifaceted approach that prioritizes the comprehensive well-being of patients and considers all aspects of their health. Some key strategies include: 1. Holistic assessment: medical history, social determinants of health, lifestyle, and physchological well-being. 2. Patient-centered care: place the patients at the center of care decision-making. Involve patients in setting their health goals and treatment plans. 3. Care Coordination and Collaboration: promote effective communication and collaboration among healthcare providers, specialists, caregivers and community resources involved in a patient's care. 4. Behavioral and Mental Health Integration: recognize the significance of mental and behavioral health in overall well-being. Integrate mental health screenings and services into routine care. 5. Chronic Disease Management: develop targeted and proactive chronic disease management programs. Utilize RPM and digital health tools to monitor patients with chronic conditions closely, intervene early, and prevent complications. 6. Health Literacy and Education: empower patients with health literacy and education programs that enable them to make informed decisions about their health. 7. Data-Driven Insights: use analytics and data driven insights to identify trends, gaps in care, and areas for improvement. I'm proud to work for AMC Health which has been incorporating these strategies for nearly 20 years. #RemotePatientMonitoring #WholePersonCare #MedicareSharedSavings #HealthcareInnovation #PatientEngagement #HealthcareTransformation #HealthTech #DigitalHealth #ChronicDiseaseManagement #HealthcareQuality #PatientCentric #HealthcareTechnology #InnovationInHealthcare #HealthcareLeadership #HealthcareSavings #PatientEmpowerment #HealthcareAnalytics #Telehealth #PatientWellbeing #HealthcareCollaboration #ValueBasedCare #HealthcareInsights #HealthcareFuture #HealthcareCommunity #HealthcareProviders #PatientExperience #HealthcareCosts #ConnectedCare #HealthcareImprovement #HealthcarePolicy #HealthcareSystem