NSW Department of Customer Service’s Post

This week, the Tech in Gov Expo has been running in Canberra, with leaders from across the Department of Customer Service, speaking and participating in panel discussions. One such leader was Kylie De Courteney, Managing Director of NSW Telco Authority, speaking about the urgent need for secure and resilient connectivity for our emergency services. Learn more below.

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Our Managing Director, Kylie De Courteney spoke at this week's Tech in Gov Expo in Canberra about the urgent need for secure, resilient connectivity for Australia’s emergency services. Sharing global examples of Public Safety Mobile Broadband (PSMB) in action, Kylie made a clear call for national collaboration to deliver this capability here in Australia. PSMB is a dedicated, mission-critical broadband capability for emergency services, providing first responders reliable voice, video and data – even when regular mobile networks are overloaded or down. Her message was simple – our first responders deserve mission-critical grade data and video capabilities to enable the use of best-practice digital technologies in the field, so they can protect communities when it matters most. “We have a moral obligation to deliver the best tools for the people that face the most risk,” she said. “The time for us to act is now.” It was a great opportunity to explore best practices in driving digital transformation across government and critical infrastructure sectors at Australia’s most comprehensive event for IT leaders across the public and private sectors. #NSWTelcoAuthority #TechInGov #Connectivity #DigitalInclusion #CriticalCommunications #PublicSafetyMobileBroadband #PublicSafety NSW Department of Customer Service

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