From the course: The Startup/SMB Guide to Integrating and Managing AI Agents

The AI adoption spectrum

From the course: The Startup/SMB Guide to Integrating and Managing AI Agents

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The AI adoption spectrum

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- You're likely watching this course because someone in leadership declared this is the year the company has to define an AI strategy. Perhaps you were the one who made that declaration, and while the strategy might be new, I can assure you, you're already using AI in many of its forms. As you may know, AI has been around for more than 70 years, and before we had generative AI, large language models, and AI agents, we had a spectrum of AI capabilities hard at work. I find it helpful to examine the AI at work under the banner of intelligent automation. This spectrum includes a set of technologies that are easiest to understand by relating them to our human faculties that help us get our jobs done. They are our eyes, our ears, our mouths, our hands, and our brains, but in digital form. For instance, your organization likely uses robotic process automation to automate routine transactional tasks. These are the hands, you use intelligent document processing or optical character recognition to scan and read documents. The eyes. There are chatbots and conversational AI on your website or internal portals to support customer and employee queries. The ears and mouth. And machine learning algorithms are the brain supporting data analytics and forecasting. If you'd like to learn more about this, check out my course. Foundations of Intelligent Automation. Suffice it to say, you've been using AI for a while and you shouldn't overlook all of these applications when designing your AI strategy. Take credit for them and build upon them. All of these capabilities contribute to solutions that you'll be adding AI agents to very soon. In the next video, we'll make sure your business is ready to adopt AI agents.

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