From the course: The Startup/SMB Guide to Integrating and Managing AI Agents
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AI governance, guardrails, and guidance
From the course: The Startup/SMB Guide to Integrating and Managing AI Agents
AI governance, guardrails, and guidance
- The citizen development of AI agents will drive the most rapid and impactful work transformation in generations, and SMBs stand to gain the most from this trend. But we have to remember, the same citizens we're tapping for their insight are often not familiar with the protocols that IT teams consider to be commonplace. Therefore, it's critical that you establish citizen-grade governance, guardrails, and guidance. We'll touch on each quickly. Governance includes policies implemented to ensure citizen-developed AI agents are effective, stable, safe, and scalable. This includes adapting existing IT policies, defining reporting procedures, and establishing clear data access and usage rules. You'll likely set up a center of excellence to handle much of this. Guardrails are those specific standards designed to guide citizen behavior within the established governance framework. They provide a safe space or a sandbox for citizens to operate. Limiting behaviors to ensure compliance and…
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