Sarah O'Brien

Insights from LinkedIn data on career and learning pathways to CEO

Insights from LinkedIn data and research on drivers of employee turnover in the technology industry... and what tech companies can do to engage, develop and retain high potential talent

Insights from LinkedIn data to help companies attract, develop and retain software engineers

Should a company consolidate its talent in core existing markets or lean into markets with growth potential? What are the rewards and risks of pursuing the latter strategy - and how can you use talent intelligence to make better decisions?

Joint research between LinkedIn and Capgemini on digital skills.

Key headlines:
1) Gap between demand for and supply of digital skills is widening... with more acute problems in some areas than others
2) Soft skills just as critical if not moreso than hard skills; adaptability is critical in an environment where skill requirements are evolving rapidly
3) Many companies aren't doing enough to develop digital talent, so employees are taking skill development into their own hands… Show more

Joint research between LinkedIn and Capgemini on digital skills.

Key headlines:
1) Gap between demand for and supply of digital skills is widening... with more acute problems in some areas than others
2) Soft skills just as critical if not moreso than hard skills; adaptability is critical in an environment where skill requirements are evolving rapidly
3) Many companies aren't doing enough to develop digital talent, so employees are taking skill development into their own hands, both through self-learning and more frequent job switching
4) Talent demand and migration patterns can help illuminate specific hot spots Show less

Research exploring the increasing divide between buyer and user expectations for B2B technology.

Key strategies for companies to overcome the divide:
1) Know your customers. Find out which touchpoints matter most in driving delight and frustration among your customers
2) Put it in context. Set goals for customer experience that align with your competitive situation and your critical strategic issues.
3) Create an “insights to action” engine. Leaders make programmatic… Show more

Research exploring the increasing divide between buyer and user expectations for B2B technology.

Key strategies for companies to overcome the divide:
1) Know your customers. Find out which touchpoints matter most in driving delight and frustration among your customers
2) Put it in context. Set goals for customer experience that align with your competitive situation and your critical strategic issues.
3) Create an “insights to action” engine. Leaders make programmatic investments to track and continuously improve customer loyalty.
4) Change the mindset. Instill a business culture and create systems based on customer experience.
5) Be patient: Recognize that it’s a long journey. Show less