Nitin Aggarwal

Nitin Aggarwal Nitin Aggarwal is an influencer

Senior Director, Generative AI at Microsoft

Mountain View, California, United States
122K followers 500+ connections

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About

A seasoned leader with over a decade of experience spearheading transformative initiatives in the field of artificial intelligence. Nitin is a fervent advocate for harnessing the power of AI to solve real-world problems and drive positive change on a global scale.

In his current role as the leader of Generative AI at Microsoft, Nitin is responsible for transforming Marketing using AI and developing a large scale platform with cutting edge features for Marketers. In his previous roles, Nitin was overseeing the design and development of large-scale AI solutions and products, with a particular focus on GenAI. He also played a pivotal role in developing and executing executive strategies for Google's strategic enterprise customers (Fortune 500). Nitin's deep expertise in the field is further evidenced by his published papers in top academic conferences such as KDD and journals, as well as his frequent speaking engagements at industry events like CII.

A firm believer in diversity and inclusion in the tech industry, Nitin is committed to fostering an environment where everyone has the opportunity to contribute to the advancement of AI. He is also a strong advocate for lifelong learning, continuously seeking out new knowledge and ways to refine his skills.

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Articles by Nitin

  • Jobs to Kids: Is that the future?
    Nov 23, 2020

    Jobs to Kids: Is that the future?

    Tldr: A note from a professional and parent to other parents. PC: https://in.

    26 Comments

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Experience

  • Microsoft Graphic

    Senior Director, Generative AI

    Microsoft

    - Present 1 year 4 months

    Mountain View, California, United States

    • Spearheading the strategic direction and execution of Generative AI and Agentic AI initiatives, including Model Context Protocol (MCP) and Autonomous Agents, transforming Microsoft Marketing through advanced content generation, personalization, and user experience optimization.
    • Collaborating with executive leadership to define and align AI and AgenticOps strategies with organizational goals, driving innovation, partnerships, and scalable adoption of LLM Orchestration and Agent…

    • Spearheading the strategic direction and execution of Generative AI and Agentic AI initiatives, including Model Context Protocol (MCP) and Autonomous Agents, transforming Microsoft Marketing through advanced content generation, personalization, and user experience optimization.
    • Collaborating with executive leadership to define and align AI and AgenticOps strategies with organizational goals, driving innovation, partnerships, and scalable adoption of LLM Orchestration and Agent Frameworks.
    • Directed the design and deployment of scalable AI and multi-agent platforms, integrating ethical AI practices, multi-agent orchestration, and real-world business applications to deliver measurable marketing impact.
    • Led a cross-functional team of product managers and engineers to build and operationalize Generative AI and Agentic capabilities, enabling autonomous workflows, intelligent decision-making, and adaptive strategies to significantly improve marketing efficiency

  • Rutgers Business School

    Rutgers Business School

    4 years

    • Rutgers Business School Graphic

      Lecturer of Mini MBA: Artificial Intelligence

      Rutgers Business School

      - Present 1 year 9 months

      New Jersey, United States

      Faculty for Mini MBA: Artificial Intelligence

    • Rutgers Business School Graphic

      Lecturer of Mini MBA: Data driven management

      Rutgers Business School

      - 2 years 4 months

      Faculty for Mini MBA: Data driven management

      Course: https://www.business.rutgers.edu/executive-education/data-driven-management
      Instructor profile: https://www.business.rutgers.edu/faculty/nitin-aggarwal

  • Google

    Google

    8 years 3 months

    • Google Graphic

      Head of AI Services, Google Cloud

      Google

      - 2 years 7 months

      Sunnyvale, California, United States

      1. Led Generative AI Portfolio: Directed the creation and delivery of cutting-edge AI solutions, products, and offerings, driving an estimated XXX million USD for key cloud customers
      2. Built and Scaled High-Performing Teams: Built and led a multidisciplinary team of senior technical PMs and AI/SW engineers, defining a strategic vision and leading the development of custom LLMs for Google Cloud Platform (GCP) customers. Established and scaled an AI practice from the ground up in India…

      1. Led Generative AI Portfolio: Directed the creation and delivery of cutting-edge AI solutions, products, and offerings, driving an estimated XXX million USD for key cloud customers
      2. Built and Scaled High-Performing Teams: Built and led a multidisciplinary team of senior technical PMs and AI/SW engineers, defining a strategic vision and leading the development of custom LLMs for Google Cloud Platform (GCP) customers. Established and scaled an AI practice from the ground up in India, generating a significant business impact of XX million USD.
      3. Pioneered LLMOps/GenAIOps Frameworks: Defined and executed a comprehensive roadmap for LLMOps and GenAIOps, including strategies for evaluation, testing, deployment, and management, ensuring seamless integration for GCP customers
      4. Influential Thought Leader and Collaborator: Represented Google at major industry conferences (e.g., ACM KDD, NeurIPS), advised AI startups on product strategy, and collaborated with cross-functional teams to address the needs of Google Cloud’s strategic customers

    • Google Graphic

      Senior Technical PM, Cloud AI Services

      Google

      - 3 years 10 months

      San Francisco Bay Area

      1. Leadership in AI Solutions for Strategic Customers: Led the development and delivery of advanced AI/ML products on Google Cloud Platform (GCP) for Fortune 100 companies, focusing on Vision, Natural Language, and other cutting-edge technologies.
      2. Architectural Design and Strategy: Designed technical architecture, conducted code reviews, and developed comprehensive solutions, while translating complex customer requirements into effective end-to-end solution architectures in collaboration…

      1. Leadership in AI Solutions for Strategic Customers: Led the development and delivery of advanced AI/ML products on Google Cloud Platform (GCP) for Fortune 100 companies, focusing on Vision, Natural Language, and other cutting-edge technologies.
      2. Architectural Design and Strategy: Designed technical architecture, conducted code reviews, and developed comprehensive solutions, while translating complex customer requirements into effective end-to-end solution architectures in collaboration with sales, partner leads, and technical stakeholders.
      3. Executive Collaboration and Business Transformation: Managed relationships with customer technical leads and CXOs of Fortune 500 companies, overseeing successful cloud migrations and presenting Monthly Business Reviews (MBRs) to drive decision-making. Led business transformation initiatives that delivered an annual run rate of XX million USD and converted into XXX million USD in annual savings for customers.
      4. Team Leadership and Thought Leadership: Directed a team of 20+ ML engineers, Data Engineers, and Program Managers, and represented Google as a public speaker at international conferences, establishing a reputation as a thought leader in AI.

    • Google Graphic

      Data Scientist, AdWords

      Google

      - 2 years

      1. Product Lifecycle Prediction and Value Optimization: Developed solutions to predict product lifecycle stages and customer acquisition, resulting in a 120% increase in product lifetime value and total incoming volume.
      2. Global Project Leadership and Customer Experience Enhancement: Managed 100+ team members across five global locations to improve customer experience for a major Google product, achieving over a 300% improvement in SLAs and key metrics.
      3. AI-Driven Risk Management and…

      1. Product Lifecycle Prediction and Value Optimization: Developed solutions to predict product lifecycle stages and customer acquisition, resulting in a 120% increase in product lifetime value and total incoming volume.
      2. Global Project Leadership and Customer Experience Enhancement: Managed 100+ team members across five global locations to improve customer experience for a major Google product, achieving over a 300% improvement in SLAs and key metrics.
      3. AI-Driven Risk Management and Trend Analysis: Created an ML model for image classification to prevent policy violations, successfully blocking over 100 million bad impressions. Conducted text mining and semantic analysis to predict global behavior patterns and trends for products in their initial phase.
      4. Technical Expertise in ML and AI: Led the development and launch strategy for new horizontal solutions. Hands-on experience with ML models like XGBoost, CatBoost, and deep learning models (CNN, DNN, RNN) using Python.

  • Inductis Graphic

    Lead Assistant Manager (Data Science & Machine Learning)

    Inductis

    - 10 months

    Noida Area, India

    1. Healthcare Modeling for Claims Optimization: Developed unsupervised models for claims overpayment detection and outlier identification using clustering techniques, driving accuracy improvements for a major US healthcare giant.
    2. Customer Service Modernization: Enhanced customer experience and satisfaction by implementing Text Mining and Association Rules Mining to optimize First Call Resolution (FCR) and reduce average Total Response Time (TRT) by 40%.
    3. Strategic Team Leadership:…

    1. Healthcare Modeling for Claims Optimization: Developed unsupervised models for claims overpayment detection and outlier identification using clustering techniques, driving accuracy improvements for a major US healthcare giant.
    2. Customer Service Modernization: Enhanced customer experience and satisfaction by implementing Text Mining and Association Rules Mining to optimize First Call Resolution (FCR) and reduce average Total Response Time (TRT) by 40%.
    3. Strategic Team Leadership: Managed and motivated a team of Data Scientists to deliver complex projects for strategic customers, overseeing performance calibration, career development, and project success.
    4. AI-Driven Insights for Customer Satisfaction: Utilized advanced text mining to categorize feedback and predict customer needs, significantly improving CSAT scores and operational efficiency.

  • Schneider Electric Graphic

    Strategy & Innovation Intern

    Schneider Electric

    - 3 months

    Bangalore

    Associated with Strategy & Innovation division of BipBop department and worked to identify various business models available for "Smart DC micro off-Grid solutions". My work was to first understand the product including its technicalities of it and then study about the different business models available in that segment including what are the different marketing strategies companies used, What are the various investment methods etc. and then, propose a model that may work well as per our…

    Associated with Strategy & Innovation division of BipBop department and worked to identify various business models available for "Smart DC micro off-Grid solutions". My work was to first understand the product including its technicalities of it and then study about the different business models available in that segment including what are the different marketing strategies companies used, What are the various investment methods etc. and then, propose a model that may work well as per our requirements.


    Earned Six sigma yellow belt and "Energy management associate (EMA)" certification.

  • Compro Technologies, Delhi Graphic

    Software Engineer

    Compro Technologies, Delhi

    - 1 year 9 months

    New Delhi

    1. Full-Stack Software and Web Development: Developed software and web applications using C#.NET, HTML, JavaScript, and JQuery, delivering robust solutions to meet client needs.
    2. Data Analysis and Algorithm Development: Analyzed trends and patterns using SQL, VBA (Excel Macros), and R to create predictive algorithms and simulations, enhancing decision-making capabilities.
    3. Team Leadership and Client Collaboration: Led a team of three in requirement analysis and solution design…

    1. Full-Stack Software and Web Development: Developed software and web applications using C#.NET, HTML, JavaScript, and JQuery, delivering robust solutions to meet client needs.
    2. Data Analysis and Algorithm Development: Analyzed trends and patterns using SQL, VBA (Excel Macros), and R to create predictive algorithms and simulations, enhancing decision-making capabilities.
    3. Team Leadership and Client Collaboration: Led a team of three in requirement analysis and solution design, collaborating closely with the sales team to incorporate feedback and document technical specifications using MS-PowerPoint and MS-Visio.

Education

  • Stanford University Graduate School of Business Graphic

    Stanford University Graduate School of Business

    Executive Education Corporate Innovation and Leadership

    -

    Attended 12 months long executive education (LEAD) from Stanford Graduate School of Business. This program is for corporate leaders and is designed to provide a concentrated alternative to the MBA program. It has a particular focus on corporate innovation, strategy and leadership.

  • Cornell University Graphic

    Cornell University

    Executive Education Leadership and AI

    -

  • Georgia Institute of Technology Graphic

    Georgia Institute of Technology

    Master of Science - MS Computer Science

    -

  • Indian Institute of Technology, Kanpur Graphic

    Indian Institute of Technology, Kanpur

    Master of Business Administration (M.B.A.) Business Analytics and Operations management Gold Medal

    Activities and Societies: Vivekananda Youth Leadership Convention, Analytics Case Competition and Symposium (ACCS), Business Club, E-Cell (NEN), IIT Kanpur Pool Championship, Techkriti

    - Google Student Ambassador (GSA)
    - Campus contact for Google teams
    - Student Ambassador of IIG (India Internet Group)
    - IIT Kanpur Campus Ambassador for Rio+21 Program (United Nations International Year of Water Conservation)
    - Finalist of Vivekananda Young Leader Challenge (VYLC)
    - Secretary, Business Club - IIT Kanpur

  • Maharshi Dayanand University Graphic

    Maharshi Dayanand University

    Bachelor of Technology (B.Tech.) Electronics and Communications Engineering Silver medal

    Activities and Societies: E-Cell (NEN), Effervescence techo-cultural fest, "The Hindu Business Line" Quiz, Programming Society

    - Rank 2 in Department of Electronics and Communications Engineering
    - Scholarship for all the four years of Engineering for being a bright student
    - Merit Holder in International Mathematics Olympiad
    - Cleared the Delhi round and qualified for North Zone in Business Quiz Organised by English Daily "The Hindu"
    - Department representative of E-Cell coordination committee

Licenses & Certifications

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Volunteer Experience

  • Volunteer

    NGO "FASTEST"

    - 5 years 10 months

    Education

    Worked as volunteer in many activities ranging from educational workshops for children to workshops to enhance sanitation facilities in rural areas.

Skills

Publications

Courses

  • Advanced Statistical Methods for Business Analytics

    -

  • Business to Business Marketing

    -

  • Computing for Data Analysis

    Coursera

  • Computing for Management

    -

  • Consumer Behavior

    -

  • Data mining and Knowledge Discovery

    -

  • Manufacturing planning and Control

    -

  • Market Research

    -

  • Marketing Management

    -

  • Production and Operation Management

    -

  • Quantitative Methods for Decision Making

    -

  • Statistical Modeling for Business Analytics

    -

  • Supply Chain Management

    -

  • The Analytics Edge

    eDX

  • Total Quality Management

    -

Honors & Awards

  • Cloud Club

    Google

    Most coveted award for making outstanding impact on Google Cloud business

  • 40 Under 40 Data Scientists

    Analytics India Magazine

    40Under40 is an attempt towards recognizing the leading data scientists in India who have successfully transformed data into meaningful insights. The award recognizes India’s young Data Scientists and leaders who are supporting the growth of analytics in their organisation, have deep industry and analytics expertise and are addressing the insights gap for clients by addressing their most complex challenges.

  • Stratosphere Award

    Google Cloud

    This award highlight the work of exemplary people/teams across Google Cloud to unblock XXX Million USD deals with strategic enterprise customers.

  • Stratosphere Award

    Google Cloud

    This award highlight the work of exemplary people/teams across Google Cloud to unblock $XXX Million deals with strategic enterprise customers.

  • Risky Innovator Award

    Google Ads

    Received this award to strategize and implement out of the box concept for AdWords spam identification using Image processing. It helped to prevent multi-billion bad impressions.

  • Prof. Vijay Mahajan Gold Medal

    Indian Institute of Technology, Kanpur

    For best academic performance in Industrial & Management Engineering (MBA), 2015

  • National Winner of Battlefield, Data Analytics event of Techkriti'15

    Indian Institute of Technology, Kanpur

    Battlefield is the data analytics event of Techkriti'15, an annual inter-collegiate technology and entrepreneurship festival of Indian Institute of Technology Kanpur. Techkriti was first held in 1995, and has since grown into one of the largest technical and entrepreneurship festivals in Asia.

    We have analysed the data of a retail chain to formulate their future strategy using time series analysis and Exploratory analysis. This version of event was judged by Top management heads of…

    Battlefield is the data analytics event of Techkriti'15, an annual inter-collegiate technology and entrepreneurship festival of Indian Institute of Technology Kanpur. Techkriti was first held in 1995, and has since grown into one of the largest technical and entrepreneurship festivals in Asia.

    We have analysed the data of a retail chain to formulate their future strategy using time series analysis and Exploratory analysis. This version of event was judged by Top management heads of Juniper Network.

  • National Winner of Marketing Villa, Marketing Strategy event of Techkriti'15

    Indian Institute of Technology, Kanpur

    Marketing Villa is the flagship Marketing event of Techkriti'15, an annual inter-collegiate technology and entrepreneurship festival of Indian Institute of Technology Kanpur. Techkriti was first held in 1995, and has since grown into one of the largest technical and entrepreneurship festivals in Asia.

    We have created the marketing and business plan for Dare2Compete.com for its future strategy which includes its expansion and diversification plans. This version of event was judged by the…

    Marketing Villa is the flagship Marketing event of Techkriti'15, an annual inter-collegiate technology and entrepreneurship festival of Indian Institute of Technology Kanpur. Techkriti was first held in 1995, and has since grown into one of the largest technical and entrepreneurship festivals in Asia.

    We have created the marketing and business plan for Dare2Compete.com for its future strategy which includes its expansion and diversification plans. This version of event was judged by the Founder of Dare2Compete, Mr. Ankit Agarwal and Senior management executive of Samsung India.

  • National Winner of ACCS'14 (Analytics Case Study Competition and Symposium)

    Indian Institute of Technology, Kanpur

    ACCS (Analytics Case study competition and Symposium) is one of the largest national level analytics case study event of IIT Kanpur in India. This version was powered by number of top analytics companies and judged by top management executives of HP Analytics, Accenture, Dell and Capegemini.

    We have created a robust model to analyse the risk associated with the loans giving to Individuals using Survival Analysis, Logistics Regression and Decision Tree.

Languages

  • English

    Full professional proficiency

  • Hindi

    Native or bilingual proficiency

  • German

    Elementary proficiency

  • Sanskrit

    Elementary proficiency

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