Birdeye

Not all clicks mean the same thing, and your data shows that. 📊 Automotive buyers click. Healthcare patients call. Retail shoppers want directions. Different industries, different intent, but one common mistake is treating engagement like it’s the same everywhere. Impressions are down nearly 54%, but actions barely moved. That’s not a loss, it’s a shift. You’re showing up less, but when you do, it actually matters. If your profile isn’t built for how your customers prefer to engage, you’re not just missing clicks, you’re missing revenue. Get the full breakdown in the State of Google Business Profile 2026. Free download link in the comments. ⬇️ #GoogleBusinessProfile #DigitalMarketing #CX #CustomerReviews #AISearch #LocalMarketing

London delivered. 🎯 From powerful conversations to real-world AI insights, Viewpoint London brought together leaders focused on turning strategy into action across marketing, CX, and operations. The conversation doesn’t stop here. 📍 Next stop: Viewpoint New York, April 21. Registration link in the comments ⬇️ #Viewpoint #Birdeye #LocalMarketing #AISearch #DigitalMarketing

Most marketing automation tools are great at sending an email. But ask them to manage 500 different locations without forcing your team to manually copy workflows or fight data silos? That’s where the "automation" usually breaks. Here is why Birdeye Marketing Automation is built differently for multi-location brands: 1. Triggers based on "Location Health" 🏥 Standard tools trigger when a contact field changes. Birdeye triggers when a location’s health changes. If a specific branch sees a spike in negative reviews or a dip in their Birdeye Score, the system automatically launches a recovery campaign. It reacts to the ground reality, not just a static database. 2. AI Agents vs. AI "Helpers" 🤖 Most AI features just help you rewrite a subject line. Birdeye’s AI Agents actually own the grind. You give a natural language prompt; the agent builds the segments, drafts the messages, and sets the schedule. You provide the guardrails; they do the heavy lifting. 3. Hyper-Local Content (That stays out of Spam) 📍 Personalization shouldn’t stop at "Hi NAME." Birdeye pulls in location-specific reviews, real-time ratings, and local offers automatically. Plus, with built-in spam detection for attachments, we ensure those hyper-local messages actually hit the inbox. 4. Individualized Delivery Windows ⏰ Why send a blast to 10,000 people at 10 AM if half of them only check their phones at dinner? Birdeye learns the preferred channel (SMS vs. Email) and the "best time to buy" for each individual customer, ensuring your message lands when they are most likely to engage. 5. Reporting by Store, Not Just Story 📊 Campaign-wide stats are vanity metrics for multi-location brands. We provide ROI tracking—revenue, appointments, and clicks—at the individual location level. You can instantly spot which branch is winning and which one needs a strategic pivot. The real challenge isn't sending the message; it's maintaining brand control and compliance while scaling. #MarketingAutomation #MultiLocation #Birdeye #DigitalMarketing #ScalingBusiness

Running marketing for hundreds of locations isn’t like running it for one. National brand consistency. Local relevance everywhere. AI promises to help. But without context, most AI tools break down fast. At Viewpoint New York, leaders will share how they’re making AI actually work in the real world. 📆: April 21st ⏰: 4:00 PM – 8:00 PM ET 📍: Nasdaq MarketSite, 10th Floor West Register today: https://lnkd.in/ghXAGuww ⬅️

AI headlines are everywhere. But multi-location brands are asking a different question: How do you actually deploy AI across hundreds of locations? 🎯 Where every location needs local relevance. Where your stack is fragmented. Where your data is messy. Where your team is already stretched thin. That’s the conversation behind Viewpoint New York. The first gathering sparked some powerful discussions. Now we’re continuing them in New York: https://birdeye.cx/spiwpc ⬅️ #LocalMarketing #DigitalStrategy #AEO #CustomerReviews

⏳ NEXT WEEK! If your local strategy is still focused on clicks alone, you’re missing what actually drives customers to choose you. Buyers are comparing reviews, scanning AI summaries, and making decisions before they ever reach out. Join Neil Patel and Deepak Bahree to learn how to turn that moment into a competitive advantage. Register today: https://lnkd.in/gF4ggrsh ⬅️ #LocalSearch #AISearch #DigitalStrategy

G2 released their list of the Best AI Creation Platforms, and we're proud to share that Birdeye took a top spot for AI-powered brand communication! The most exciting part of this recognition isn't just the "AI" tag—it’s how our customers are using it. According to G2 data, Birdeye meets the requirements of 95% of users because we focus on the hardest part of growth: Consistency. ⬅️ The standout takeaway from the report: Birdeye isn't just a standalone writing tool. It’s a system that anchors AI content in real-world customer conversations. It helps teams: ✅ Keep up with high response volumes without losing quality. ✅ Standardize tone across multiple locations. ✅ Turn sentiment analysis into outbound marketing. Being recognized by G2 is a testament to our mission of making local marketing and engagement easier for every brand. Thank you Yashwathy Marudhachalam for the mention. Check out the full list below to see why Birdeye is the go-to for customer-facing teams: https://lnkd.in/gm_eHUVV #AI #G2Reviews #CustomerEngagement #Birdeye #BusinessGrowth

Search is changing fast. Are you visible in AI answers? Birdeye’s State of AI Search 2026 breaks down how ChatGPT, Gemini, and Perplexity are reshaping discovery for multi-location brands—and why traditional rankings are no longer enough. Inside the free guide: • What actually gets your brand cited in AI answers • Why owned content is your biggest competitive advantage • How local proof determines your visibility across hundreds of locations If you're not the answer, you're not in the consideration set. Download the report to win the #1 spot in AI search: https://lnkd.in/g2dUe7Pi ⬅️

Birdeye secures #1 enterprise spots in over ten G2 categories, showing rapid growth and AI leadership for multi‑location brands. Read the Latest Full News – https://lnkd.in/dK3wKPZr #ADTechEdge #ADTech #MarketingAutomation #AI #AgenticAI #EnterpriseSoftware #G2Rankings #MultiLocationMarketing #ReputationManagement #LocalSEO #DigitalTransformation

Last month was about global recognition. This month is about category dominance. In the G2 Spring 2026 reports, Birdeye swept the rankings with 12 #1 placements across the Enterprise and Overall grids. For complex, multi-location organizations, the message is clear: Birdeye is the #1 platform for consolidating the stack and automating execution. Proud of our teams for maintaining this level of excellence across key product categories. Read the full announcement: https://lnkd.in/gj8KuSYg Naveen Gupta Neeraj Gupta Yang Chao Steve McDermott Deepak Bahree Anil Panguluri Godard Abel Joe Marchese Sarah Bennett Nate Henry Jessica Hill John Tosto Tony Van-Eyk Mike McHardy Eric Tonk Vikram Viswanathan Naveen Sanjeeva Ameya Virkar Emily McConnell Joseph Fish Chelsea Sullivan Joseph Porten Ajay Chopra Rob Theis #ProductInnovation #AgenticMarketing #EnterpriseLeader