The Latest

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  Pilot redesigns app

  The update aims to make the mobile interface easier for users to navigate and switch between personal and professional accounts.

  Category Trends

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  7-Eleven’s merchandise sales turn positive for first time since 2023

  According to its Q3 earnings report, average spending per customer increased year-over-year, with gains from 7-Eleven’s fresh food initiatives helping offset declining traffic.

  Operations

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  Column

  3 Big Numbers: 7-Eleven’s shifting c-store makeup

  The world’s largest convenience retailer has a mix of owned and franchised stores across many sizes and with many amenities. As a North American IPO nears, we take a closer look.

  Operations

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  How RaceTrac is gearing up for more growth

  Over the past year, the retailer has been improving its technology, building its supply chain and making acquisitions as it continues expanding.

  Foodservice

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  DePinto’s departure from 7-Eleven leads December executive shifts

  In addition to the longtime leader’s retirement, BP and several regional players made notable moves at the top last month.

  Operations

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  7-Eleven’s chief marketing officer Marissa Jarratt departs

  Her last day with the c-store retailer was Jan. 2, according to an internal memo seen by C-Store Dive — the same week that 7-Eleven’s former CEO retired.

  Operations

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  Couche-Tard SVP of strategy named CEO of Irish food retailer

  Niall Anderton, who has spearheaded the convenience retailer’s five-year growth plan and transformation program since 2023, will join Musgrave Group in May.

  Operations

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  QuikTrip to break ground on new c-store design this summer

  The food-focused format, which will debut in Crestwood, Missouri, is about 1,000 square feet larger than the retailer’s standard locations.

  Operations

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  Deep Dive

  8 trends that will define convenience retailing in 2026

  Operators will once again endure tough economic conditions while continuing to stretch the boundaries of what’s possible in c-stores.

  Category Trends

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  Stinker Stores sells 12 c-stores in Colorado

  Murphy USA acquired four of the sites — most of which are in the greater Denver area — while the rest were sold to local players.

  M&A

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  Former RaceTrac CEO dies at 82

  Carl Bolch Jr. led the company for more than 40 years, and oversaw key updates such as introducing self-service fuel to Georgia and Alabama.

  Operations

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  Chestnut Market names former Pilot, Chevron exec as new CEO

  Ryan Oettinger, who has about two decades of experience working for major convenience retailers, will be tasked with growing the 80-store chain’s footprint.

  Operations

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  Refuel refreshes loyalty program

  The South Carolina-based retailer’s updated rewards platform includes increased fuel discounts and more personalized offers for customers.

  Technology

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  Petroleum Marketing Group acquires 9 c-stores in the Carolinas

  The deal features Blythewood Oil’s Sharpe Shoppe banner, which operates locations between Charlotte and Columbia.

  M&A

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  Former Sheetz CEO dies at 77

  Stephen Sheetz, who had also served as president and chairman of the Pittsburgh-based retailer, began working for the family business in 1960. 

  Operations

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  Rutter’s VP of operations retires

  Jere Matthews leaves the retailer after a more than 47-year career. Desiree Dennis has been promoted to senior director of operations.

  Operations

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  6 burning questions for the c-store industry in 2026

  As the new year gets underway, several key storylines that impact retailers remain unresolved. Here are the ones we’re thinking about.

  M&A

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  US Market launches partnership with Cinnabon

  The first baked goods shop debuted at a c-store in Salem, Oregon, late last year.

  Foodservice

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  Potbelly focuses on growth under RaceTrac

  Putting a Potbelly in every RaceTrac location isn’t on the agenda, but c-store adjacent locations could become part of the sandwich chain’s expansion plans.

  Operations

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  Revisiting big c-store supply chain moves of 2025

  Love’s and Circle K were among the retailers to sign new or expanded supplier deals, while Kwik Trip and RaceTrac opened distribution centers.

  Operations

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  7-Eleven’s next CEO will face a steep climb

  With Joseph DePinto retiring, the company’s next chief executive will face immediate pressure to improve a lack of innovation and profitability in the U.S. that has plagued the retailer recently.

  Operations

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  BP’s head of US c-store growth and sales resigns

  Kevin Kapala, who has held several VP-level positions since joining BP in 2004, said he’s leaving the company “at a natural inflection point” in his career.

  Operations

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  FDA authorizes 6 more nicotine pouches

  Granting marketing approval of several varieties of Altria’s On! Plus products is the first decision the agency has made using a new pilot program to boost review efficiency.

  Category Trends

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  7-Eleven CEO to retire

  Joseph DePinto, who has led the company since 2005, will step down at the end of the year. 7-Eleven’s president and COO will be interim co-CEOs until a permanent replacement is found.

  Updated Dec. 19, 2025

  Operations

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  BP pledges faster cost-cutting with new CEO. Could its US c-stores end up on the chopping block?

  The oil giant’s new leader will take the reins in April. Given the events of the past year, it’s possible that TA, Thorntons and other sites might go up for sale.

  Operations

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