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AI chatbot that sells while it solves

Resolve up to 80% of customer service cases
and boost your sales on auto-pilot.

Free 14-day trial No credit card required

AI chatbot interface showing a conversation between a customer and AI Assist A series of chat bubbles displaying various questions asked by different users in a ChatBot interface. A series of chat bubbles displaying various questions asked by different users in a ChatBot interface.
Elevate

your customer satisfaction

with the next level AI chatbots

Provide

accurate AI-generated answers

to customers' questions

Enrich

your website with a 24/7

AI agent responding to chats

Automated setup with your data sources

We combine your expertise, website content, and data from internal documents to create a powerful chatbot.

'Website' section of ChatBot's AI Knowledge allowing for crawling websites content which will be used for training an AI chatbot.

Website

Scan your website content and use the extracted information to train your chatbot.

Scan your website
'KnowledgeBase' section of ChatBot's AI Knowledge allowing for scanning KnowledgeBase help center content which will be used for creating an AI bot.

Files

Use multiple files, from .pptx to .md, to boost your AI agent's response accuracy.

Add your files
Articles' section of ChatBot's AI Knowledge purposed for adding editable text which will be used to train an AI chatbot.

Articles

Add and edit articles as knowledge sources for your AI chatbot to provide consistent responses.

Add your articles
Boost your AI chatbot

Powerful AI training for flawless conversations

Train your AI bot the way you would explain something to another human. It’s that simple!

Knowledge hub

Choose which knowledge sources your AI agent uses. Keep web pages up to date and add new resources anytime.

Build your knowledge hub
Build your knowledge hub
'AI Knowledge' section in the ChatBot app. This section is dedicated to setting up an AI chatbot by creating a custom AI model based on the provided data. The section includes four tabs for different types of content sources: Websites, Articles, KnowledgeBase, and Zendesk. An example shows the process of adding a new web page from a website to train the model. ChatBot's AI Assist will use the collected information to answer customers' questions. 'AI Knowledge' section in the ChatBot app. This section is dedicated to setting up an AI chatbot by creating a custom AI model based on the provided data. The section includes four tabs for different types of content sources: Websites, Articles, KnowledgeBase, and Zendesk. An example shows the process of adding a new web page from a website to train the model. ChatBot's AI Assist will use the collected information to answer customers' questions.
Language control section in ChatBot showing content moderation settings.

Language control

Block toxic language and adjust tone with content moderation.

Set your languages
AI resolution analytics showing customer query resolution metrics.

AI resolution

Track how many of your customer queries are solved through AI.

Track your resolutions

Language control

Block toxic language and adjust tone with content moderation.

Set your languages
Language control section in ChatBot showing content moderation settings.

AI resolution

Track how many of your customer queries are solved through AI.

Track your resolutions
AI resolution analytics showing customer query resolution metrics.

Custom instructions

Set your AI agent's role, tone, and boundaries with custom instructions.

Define your AI agent
Define your AI agent
'Traning' section in the ChatBot app with examples of questions which can be asked by customers in chats. 'Traning' section in the ChatBot app with examples of questions which can be asked by customers in chats.

Reliable AI agent for business chats

AI agent combines machine learning, natural language processing, and generative AI to handle questions of any complexity.

An AI-powered chat interface showing a conversation between a customer and ChatBot AI Assist. The customer asks, 'My verification code has expired. Could you help me with that?' AI Assist responds, 'Sure! Choose the 'Request New Code' option. Then check your email or phone messages.

Precisely on point

Accurate AI-generated answers, always based entirely on the provided data.

Logos of conversational AI services: ChatBot, OpenAI ChatGPT, Google Bard, Bing AI, and ChatSonic.

Standalone solution

No extra configuration needed with AI providers, like Anthropic, Google or OpenAI. We handle that for you.

Examples of chat messages with various questions asked by customers.

Fast and precise AI agent

No lags while building responses, just right answers in a flash.

A graph representing ChatBot platform's data security.

Enterprise-grade data security

All data from training resources and chats is hosted exclusively on the Text platform.

Set up your AI agent

AI agents that sell while they solve

Every support conversation is a chance to recommend a product, recover an abandoned cart, or close a sale. Text AI agents find the opportunity automatically.

A chat interface with an AI customer support agent recommending headphone models to a customer through automated product suggestions. An AI customer service agent exchanging automated chat messages with a customer, showing how customer service software collects email and phone details through conversational messaging. A chat interface showing an AI agent recommending headphone accessories to a customer, illustrating an automated cross-sell interaction with product options. An automated chat between an AI sales agent and a customer, sharing a discount code and demonstrating how AI messaging tools assist with checkout and conversion optimization. A conversation between an AI customer support agent and a customer about international shipping, illustrating how customer service automation and an AI agent provide delivery details and real-time support. A chat between an AI sales agent and a customer discussing a bulk order quote, showing how AI agents and customer service automation assist sales teams with discounts and wholesale requests.

Product recommendations

Your AI agent matches customers with products they actually want. Personalized suggestions based on browsing history, cart contents, and conversation context.

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Lead capture

Generate and qualify leads instantly, in the right moment. Lead generation becomes part of the conversation experience.

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Cross-sell and upsell

Deliver timely, relevant messages based on behavior and intent. Every nudge feels personal and drives action.

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Personalized offers

Serve tailored offers at the perfect moment. Context-aware incentives drive sales without feeling pushy.

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Instant FAQ answers

Automate over 80% of chats and tickets. Your team gets time back, and customers get answers instantly.

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Smart handoff to humans

Transfer conversations with full context and zero repetition. Pick up the thread seamlessly to keep the momentum.

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Powered by Text AI

Get an AI chatbot tailored to your business needs

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Frequently Asked Questions

How do I set up my chatbot?

No developer needed. Sign up for a free Text trial, paste your website URL, and ChatBot builds a knowledge base from your content automatically. Choose a tone of voice, pick which pages to train on, add custom answers where you want them. Most teams go live the same day.

How accurate is ChatBot by Text?

ChatBot answers strictly from the content you provide. It doesn't pull from random internet sources or third-party data. Test before going live, refine your knowledge base as you learn what customers ask, and you stay in full control of what it knows and how it responds.

What can ChatBot do beyond answering questions?

ChatBot works as a full AI agent: it sends personalized welcome messages, creates and updates support tickets, collects customer details mid-conversation, offers discount codes, and hands off to a human when needed. Each skill toggles on or off to fit how your team actually works.

Is my data secure?

Text uses secure APIs, permission-based access, and enterprise-grade data handling. ChatBot trains only on the content you provide, not on other customers' data or outside sources. Your information stays under your control.

What can I use to train ChatBot?

Websites (full site or single pages), uploaded files (PDF, DOCX, PPTX, TXT, CSV, up to 50 MB), and articles you write directly in the platform. Knowledge sources auto-update on the schedule you set, so your chatbot stays current on its own.

Can I customize how ChatBot sounds?

Yes. Tone of voice (professional, concise, friendly, casual, or polite), response length (short, standard, or long), and custom instructions up to 10,000 characters, where you define its role, personality, and constraints. ChatBot matches your brand, not a generic AI default.

Does ChatBot work alongside my team?

That's how it's built. The AI agent handles repetitive volume. Your team handles the conversations that need judgment or a personal touch. Handoffs come with full context, so nobody starts from scratch. Your agents also get AI-powered reply suggestions and a Copilot assistant inside Text to help them respond faster.

What's the difference between a basic chatbot and ChatBot by Text?

A basic chatbot follows a script. ChatBot by Text is an AI agent that understands context, remembers conversation history, learns from your business data, and takes action: creating tickets, offering discounts, and routing conversations. It gets smarter over time. And because it lives inside Text, it's connected to your live chat, help desk, and reporting from day one.

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