Not visible form from Export

  • Resolved Ferrum-man

    (@russian-man)


    4 months, 1 week ago

    There are forms, but they can’t be exported. They’re not visible in the menu.

    WordPress 6.8.1 or 6.1. Version Ninja 3.4.24.3

Viewing 3 replies - 1 through 3 (of 3 total)
  • Faisal Ahammad

    (@faisalahammad)

    4 months, 1 week ago

    Hi @russian-man,

    It looks like you’re using a very old version of Ninja Forms (v3.4.24.3). Please update to the latest version, 3.13.2, and the form export functionality should work properly.

    To manually update the Ninja Forms plugin, first download the latest version from https://downloads.wordpress.org/plugin/ninja-forms.3.13.2.zip. Then, go to WordPress Dashboard → Plugins → Add New Plugin and upload it. When prompted to replace the old version, confirm the action. This process ensures you have the latest copy of the plugin without any corrupted files.

    Then recheck it, and if it still doesn’t work, open a support ticket through their support channel here: https://ninjaforms.com/contact/

    Best regards,
    Faisal Ahammad
    (Support forum volunteer)

    Thread Starter Ferrum-man

    (@russian-man)

    4 months, 1 week ago

    Thanks for your prompt response!

    When updating, the plugin “overwrites” old forms

    , but I need to export forms from the old version to the new one to avoid recreating them. But exporting doesn’t work in the old version. It’s a real mess.

    Yes, the new version exports forms in .nff format.

    Question: How can I extract forms from the old version and transfer them to the new one automatically?

    Currently, in the old plugin, the forms look like this, and there are about 15 of them:

    How do I transfer them to the new plugin if export doesn’t work?

    When I click export in the old version (where the form number isn’t visible on the screen), the PHP file generated is:

    Thread Starter Ferrum-man

    (@russian-man)

    4 months, 1 week ago

    Issue resolved

Viewing 3 replies - 1 through 3 (of 3 total)

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