Map not loading in WP 6.9

  • Resolved audune

    (@audune)


    4 months ago

    Hi

    My maps stopped working/loading after updates. I’m not sure what update caused it. I have tried deactivating all plugins in a staging environment but that did not help. How can I troubleshoot this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mapster

    (@mapster)

    4 months ago

    Hello, this seems strange as the javascript isn’t loading at all for the maps, it’s loading a blank file. Can you send a message to victor@mapster.me so I can troubleshoot more closely? Thank you!

    Thread Starter audune

    (@audune)

    3 months, 1 week ago

    All good now, and not sure what caused it. It turned out that all the geodata/coordinates were deleted somewhere along the process of updating plugins, but the locations and map records were retained (though empty). Had to do a full restore from backup.

    Plugin Author mapster

    (@mapster)

    3 months, 1 week ago

    Very odd. The updates should never be wiping values from the DB. Thanks for the update though!

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.