box – shadow | WordPress.org

Resolved Kiryamboff
(@kirill1986)

2 months, 3 weeks ago

Good afternoon! At some point, I don’t know when, I didn’t do anything, but the images started to have a white background. In the screenshots, the images are displayed, but in the editor, they are not displayed. However, on the website itself, the images are displayed. I have already searched for solutions, but I haven’t found anything. On other websites, the theme is the same, and it’s called Astra. Please help me understand this issue.

https://iimg.su/i/rnrK4t

https://iimg.su/i/1FmKHm

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support architalevelup
(@architabasandrai20)

2 months, 2 weeks ago

Hi @kirill1986

I’m glad you reached out. Happy to help here.

I checked your website along with the screenshot you shared, and it looks like the box shadow is coming from the Astra theme rather than Kadence. You can see this in the screencast here for reference: https://share.zight.com/12uZdoOq

To rule out any conflicts, you can also try temporarily deactivating plugins one by one and see if the issue disappears. This guide walks through that process step by steps: https://www.kadencewp.com/help-center/docs/kadence-theme/temporarily-deactivating-plugins/

Let me know what you find or if you’d like me to take another look. I’m happy to help further.

Thread Starter Kiryamboff
(@kirill1986)

2 months, 2 weeks ago

Understood, thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: Kiryamboff
Last activity: 2 months, 2 weeks ago
Status: resolved