BOOKING WITH THE SKIN ANALYZER APP: Video Training FAST FOWARD 1 hour & 30 minutes

BOOKING SCRIPT

TEXT 1: {If booking non customers, take out 2nd sentence}

Hi Sarah! It’s Emily, your MK Gal. Exciting news…our company just launched THE COOLEST free app and I want YOU to be one of the first to try it! You snap a selfie, it does a noninvasive scan of your skin to analyze common concerns (texture, tone, fine lines, eye area), then offers your prescription, customized JUST for YOU! It’s facial recognition technology and skin care expertise rolled into one. Seriously, you HAVE to try this! 

IMMEDIATELY SEND TEXT 2:

If I text you the name of the app, are you open to downloading it FREE and giving it a try? I’d LOVE to see what your prescription is!

When they respond YES:

RESPOND WITH & SEND PICTURE:

Awesome! Here’s the info on how to use the app. After you do the scan, snap a screenshot of the results and also send me your “prescription” (you’ll see share results - the product recommendations).

I personally like to receive it by email and then text…

Please email your “prescription” to emilyverso@gmail.com, okay?

Now that I have their “prescription” I want to book…

 

Text:

Yay! I got it!! I can’t wait to review your skin’s prescription!! Will you have 15-20 minutes tonight around 8pm or tomorrow at 12pm or 7:30pm to hop on a video call?

{tomorrow 12}

Great! I have us for tomorrow 10/2 at 12pm! We’ll zoom, please join Zoom Meeting -  {insert link}

THE APPOINTMENT 

This appointment is typically quick, to the point and sets you up for the 2nd booking that you coach to a party. 

Thank her for doing the Skin Analyzer and sending you her prescription. (This is usually someone I already know so I like to ask 1-2 questions before we dive in).

•What did you think about the skin analyzer app?

•Maybe even something personal that you know about her. 

Let’s review your prescription… 

(in advance I already have the physical products to show her or pictures can be used if you don’t have ALL of the products recommended in her prescription. My goal is to book her follow up appointment.)

•Pull up her prescription 

•The cleanser determines the skin care set

•Review which supplements creates a set (microdermabrasion plus set, multi masking, etc)

•Talk about the 100% Satisfaction Guarantee

•Do you have any questions?

•Let’s review today’s specials

  • Set sheet

  • Roll-Up Bag Close

CLOSING QUESTIONS

•What, if anything, surprised you about your skin prescription?

•Of the customized prescription recommendations, which products would you be MOST excited to try?

•Knowing we have a 100% satisfaction guarantee, are there any products you would like to go ahead and add into your skin care regimen?

•You know your situation best. Would you like to start with the roll-up bag special or something else? I can deliver today... (or I can pop it in the mail today/tomorrow...)

  • Write down everything she wants...

  • Repeat order...

  • Ask - Is there anything else you’d like? (Keep quiet till she talks)

  • Repeat order and ask "Is there anything else? "

  • Oh do you need a mascara? (1 out of 3 usually say yes)

(McDonald's scenario)

  • How would you like to take care of that? (Share which forms of payment you accept)

•Okie doke, I’ll pop this in the mail tomorrow morning and we’ll need to schedule your follow up to make sure everything is working great for you! Which would be better for you? The beginning of next week or the end of the week?

  • Suggest a time and day for her based on her answer.

  • Ok I have us for Sunday 10/18 at 1pm CT (your time). Then say, "You know, I have a sharing bonus for sharing your follow up with a few friends? With just 2 friends joining us, I’ll have that (name something from her prescription that she wanted for free ($20-$30 range) or something larger for ½ off! Who could use a fun and free pampering pack in the mail? (Who could use some girl time?) {shhhh let her talk}

  • When they mention someone... Oh they would be perfect to invite! (If they did not think of anyone... When you think of someone…)

Do me a favor and ask their permission for me to send them a quick text to introduce myself, ok? 

 {ok}

Great!  Shall I connect this evening or tomorrow to find out who can join us and to get their name and number? 

 {tomorrow}

I'll text you tomorrow!  Thank you, I'm excited for your follow up!

Offer the Opportunity

"You know {name} part of my training is to get 10 ladies' opinions of the business side of Mary Kay that I would love to work with. It’s probably not for you and that’s totally okay! But I would be honored if I could send you a quick video to watch to get your opinion?

{sure}

Ok great, thank you!

TEXT: Here's the link to the choice of video and form to submit that we talked about. Thank you 😊 (insert link - ask Emily for link to video)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

*ALREADY HAVE A BOOKING*

TEXT 1:

I wanted to see if you could do our new skin analyzer! It's so cool Lisa. It's a non-evasive scan of your skin & gives you a prescription.  You snap a selfie, it scans your skin to analyze common concerns (texture, tone, fine lines, eye area), then offers your prescription customized just for you! It’s facial recognition technology and skin care expertise rolled into one. Lol

 

IMMEDIATELY SEND TEXT 2 WITH ABOVE PICTURE:

You'll download the free Mary Kay Skin Analyzer App…

 

 

Did you know???

  • Mary Kay has Digital Business Basics available to you?  Go to www.marykayintouch.com > Education > Digital Business Basics

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