- All Categories
- Laptop By Brand
- Accessories
- Office Components
- Gaming
- Gadgets
- Desktop & Server
Frequently Asked Questions
SHIPPING
What products does TS International offer?
We specialize in laptops, computer accessories, and hardware solutions. From top-tier brands to budget-friendly options, our catalog caters to a wide range of personal, educational, and professional needs.
Do you offer international shipping?
Currently, we only ship within Nepal. However, we are planning to expand to international shipping soon. Stay updated by subscribing to our newsletter!
Can I choose a specific delivery date and time?
Currently, we do not offer exact date and time delivery options. However, you can add special delivery instructions during checkout, and we’ll do our best to accommodate your request.
What should I do if my order is delayed?
While we strive for timely deliveries, occasional delays may occur due to unforeseen circumstances. If your order is delayed beyond the estimated timeframe, please contact our support team for assistance.
PAYMENT
What payment methods do you accept?
We offer multiple payment options for your convenience:
Credit/Debit Cards (Visa, Mastercard, etc.)
Digital Wallets (eSewa, Khalti, IME Pay)
Bank Transfers
Cash on Delivery (COD) for selected locations
Is Cash on Delivery (COD) available for all products?
COD is available for most products within Kathmandu Valley and selected regions outside it. Some high-value or customized products may require prepayment.
How do I know if my payment was successful?
After completing your payment, you’ll receive a confirmation email or SMS with your order details. If you don’t receive a confirmation, contact our support team for verification.
Order & Retunrs
How do I place an Order on TS International?
Visit our website and explore our wide range of laptops, computer accessories, and hardware products. Use the search bar or product categories to quickly find what you need.
What is your return policy?
Our return policy allows you to return eligible products within 7 days of delivery, provided the item:
Is unused and in its original condition.
Includes all original packaging, manuals, and accessories.
Some products, such as software and customized hardware, may not be eligible for returns.
Can I modify or cancel my order after placing it?
Yes, you can modify or cancel your order before it is shipped by contacting our support team. Once the order is shipped, modifications or cancellations may not be possible.
How do I place an order on TS International?
Placing an order is quick and easy:
Browse our catalog and select the product(s) you want.
Click “Add to Cart” and proceed to checkout.
Enter your shipping details and choose your payment method.
Complete the payment, and you’ll receive a confirmation email with your order details.
Will I be charged for returning a product?
Returns due to manufacturing defects or incorrect items are free of charge. However, if you return an item for personal reasons (e.g., no longer needed), return shipping fees may apply.