Setmore Reviews 3,059

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and knowledge, making interactions pleasant and productive. The customer service is frequently highlighted as excellent, with many appreciating the quick response times and efficient problem-solving. People find the user experience to be very positive, noting the platform's ease of use and straightforward nature. The overall service provided is considered impressive, with consumers feeling well-supported and confident in their use of the company's offerings.

What people talk about most

Staff

Consumers consistently report highly positive experiences with the staff. Reviewers frequently praise... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive and helpful... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and intuitive... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and responsive... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and instant... See more

Based on these reviews

Rated 5 out of 5 stars

I indeed appreciate Dron's presentation. He solved all doubts I would have and clearly instructed me for the next steps. Although I didn't have my laptop available by that time, he gave me clear... See more

Company replied

Rated 5 out of 5 stars

Siddika was an amazing online help for me. She was kind and helpful. Immediately understood and executed the changes I needed even when i wasnt so straightforward or clear at first and I made some mis... See more

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Rated 5 out of 5 stars

I’m new to Setmore after having tried a couple of other booking systems and am impressed by its user friendliness. There are a few features it doesn’t currently provide for, such as packages (i.e. ac... See more

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Rated 5 out of 5 stars

Setmore is AMAZING!!!!! I scheduled an Onboarding call with Dron and his customer service, professionalism, experience, and expertise were SUPERB in handling my unique request for setting up my bookin... See more

Company replied

Rated 5 out of 5 stars

I just had a demo introductory call with Prisha from Setmore. I could have figured out everything eventually on my own. But it was actually really helpful to have the pop up suggestion offered. It mea... See more

Company replied

Rated 5 out of 5 stars

Setmore has been exactly what our company needed. The platform is very easy to use, clean, and user-friendly, which made the transition smooth for our whole team. I especially want to highlight P... See more

Company replied

Rated 5 out of 5 stars

Thanks to Dron for walking us through the onboarding process, setup, adjustment and some valuable suggestions for immediate and future use on the platform. He was very friendly, helpful and communi... See more

Company replied

Rated 5 out of 5 stars

I just love SetMore. I just integrated to my instagram. Had some trouble with the process and the support team responded quick and with patient. Siddika, Akshara and Dippal helped me out really friend... See more

Company replied

Rated 5 out of 5 stars

Dron Gohil was incredibly helpful and professional. He was knowledgeable and was able to answer all of my questions without any issues. He explained the details of how each feature works on mobile and... See more

Company replied

Rated 5 out of 5 stars

Prisha was so helpful and positive! She answered all my questions, even the ones that I forgot. She also gave me tips and information on how to improve the user experience, how to customize my booking... See more

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Rated 5 out of 5 stars

I worked with Dippal all night long on November 11 and when i had to go to bed i asked him to keep me updated via email and he did and even followed up today November 12 and still made some more edits... See more

Company replied

Rated 5 out of 5 stars

I had an absolutely amazing demo session with Prisha Karthikeyan, who has been very helpful and show me great features like google integration features. Appreciate all the support and feel this start... See more

Company replied

Rated 5 out of 5 stars

Prisha was incredible! She was so kind, patient, and genuinely helpful in walking me through Setmore. She made everything easy to understand, and I feel so much more confident using the platform now.... See more

Company replied

Rated 5 out of 5 stars

I have been using the Setmore platform for my new business for a couple of weeks now and I am really impressed by the platform itself and their excellent customer service. To start with, I had a vi... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Setmore as have been trying to find a solution for booking out my pool tables & I had tried 3-4 different platforms all week. The team was fast, efficient & helpful... See more

Company replied

Rated 5 out of 5 stars

Impressive product and customer service! Dron got me all set up in about two days! He was friendly, helpful, knowledgeable, efficient. The product is extremely impressive for the $5 price tag, bett... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Setmore as one page presentation site and booking system. We have used it for 5 years and have seen many adjustments in the system together with world booking systems grows. Paymen... See more

Company replied

Rated 5 out of 5 stars

Thank you Prisha for walking through the setup and some valuable suggestions to make our booking website works better. She was very friendly, helpful and communicative was so easy. Look forward to bui... See more

Company replied

Rated 5 out of 5 stars

I had an absolutely wonderful experience with Pilly while setting up my new Setmore account. She didn’t just help me create the account—she went above and beyond every step of the way. Pilly took... See more

Company replied

Rated 5 out of 5 stars

I was so excited about the system.... I created a MESS!! I need a HIPPA compliant account and create a non compliant account. Also, messed up app plan vs web based plan. Did I say a MESS! PRISH... See more

Company replied

Rated 4 out of 5 stars

The call with Prisha was brief , i have to mention how pleasant it was speaking with her. she walked me through some features and also mentioned the Get Started feature which has step by step videos... See more

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Rated 5 out of 5 stars

Setmore is so reasonably priced and very intuitive to use. I had some issues setting up a fixed deposit when booking but Siddika helped me out with real easy step-by-step. Wouldn't see myself using an... See more

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Rated 5 out of 5 stars

So great to use the chat then a quick phone call solve the problem this is I think the second or third time over the years that I’ve used the Helpdesk and the support is always immediate efficient and... See more

Company replied

Rated 5 out of 5 stars

Dron Gohil did a great job in a call today to set-me up with my Setmore account for my yoga studio. He offered all the information I needed, and showed me on the shared screen as we moved through the... See more

Company replied

Rated 5 out of 5 stars

Had my onboarding session with Prisha tonight and was very impressed with her customer service and knowledge regarding all and any questions I had regarding the system. The software seems clear & very... See more

Company replied

Rated 5 out of 5 stars

Prisha is awesome! She explained how Setmore works wow I don't even need a website. This booking system has everything! I can even integrate my Google Business Profile and social media! Can't wait... See more

Company replied

Rated 5 out of 5 stars

Mohit was fantastic in helping me to solve an invoicing problem I was having. He went above and beyond by actually physically explaining the process in a video call. I left the call with everything I... See more

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Rated 5 out of 5 stars

I couldn't ask for a more delightful experience in a stressful situation, as I couldn't see my Clients Notes, or access any of my Clients. Madhumita and Siddika were kind, professional, and efficient... See more

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Rated 5 out of 5 stars

Sudevan is amazingly patient and spent a long time helping me troubleshoot a software problem that was unique to my browser. When companies have customer service this good, it creates loyal customers.... See more

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Rated 5 out of 5 stars

The support with Setmore is brilliant. They go out of their way to ensure you have a smooth experience. I am older and tech challenged, but Prisha Karthikeyan who was my help support, was brilliant an... See more

Company replied

Rated 5 out of 5 stars

Hema did a nice job explaining the booking platform and its features. I am excited and more confident with updating my profile to customize it to my business needs. I also love that you can get live s... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Setmore since the very beginning, and it has consistently exceeded my expectations. Over the years, it has simplified scheduling, kept my business organized, and supported growth in wa... See more

Company replied

Rated 5 out of 5 stars

I didn't know there were any companies that still had good customer service! The services Setmore offers are going to be so helpful to my business. It seems very straightforward and covers a lot of b... See more

Company replied

Rated 5 out of 5 stars

Today I met with Prisha Karthikeyan for an explanation of multi-location sites. She explained how I could have a booking site and business in Canada as well as sync that to a different booking si... See more

Company replied

Rated 5 out of 5 stars

Madhumitha Rocks!!! I am a bit older and not as tech savvy, however I didn't feel one bit slighted or rushed! This is important when dealing with clients who are business owners and are trying to ha... See more

Company replied

Rated 5 out of 5 stars

I've worked with Setmore for years, and they continue to amaze me! Recently I discovered that they have telephone support, and one of their agents seamlessly helped me with a tedious task that I... See more

Company replied

Rated 5 out of 5 stars

Prisha was so incredibly helpful. She explained all of the features of Setmore very clearly. She also was answered every question along the way patiently and thoroughly. In the time that we met, she h... See more

Company replied

Rated 5 out of 5 stars

Setmore onboarding team (Don) is great listener and has a deep understanding about Setmore. He is able to give clear answers to me and help me in creating my working hours and booking page. Also, expl... See more

Company replied

Rated 5 out of 5 stars

Their customer service is excellent. The video onboarding makes this service so easy to use. Prisha K. was so helpful in setting up the service. Prisha is awesome, give her a raise! I couldn't be hap... See more

Company replied

Rated 5 out of 5 stars

Ritika's onboarding session was awesome. Not only she solves my doubts and queries but she went the extra mile and navigated me through some interesting features that I'll definately be using for my b... See more

Company replied

Rated 5 out of 5 stars

The receptionist service has been excellent. The texts and emails make it easy to prioritize the calls back, and the clients have given a very positive response to the receptionists. We have a mental... See more

Company replied

Rated 5 out of 5 stars

Sudevan was very helpful. I love setmore’s team. Always coming with quick and detailed answers unlike other companies. I would most definitely recommend reaching out if you have any problems because t... See more

Company replied

Rated 5 out of 5 stars

Prisha was fantastic! She was so helpful in answering all of my questions and walking me through the many options with Setmore. I felt very supported, and I'm excited to get started!

Company replied

Rated 5 out of 5 stars

Dron Gohil gave brilliant personalised service in helping my business assess what we needed and get us efficiently set up. A real asset to the Setmore brand. Accurate, determined, helpful and friend... See more

Company replied

Rated 5 out of 5 stars

Great time setting up my account with Prisha Karthikeyan! She made it easy and fun to lock in my new schedule and set up my calendar for all of my teammates. Excited to dominate with SetMore!

Company replied

Rated 5 out of 5 stars

Excellent initial call. I highly recommend any first time user schedule a video call. Setmore has far more services than a novice will be able to see on their own. Prisha was amazing. Very kind, pat... See more

Company replied

Rated 5 out of 5 stars

They are very instant in resolving the issue or problem! Even though it was a basic problem, Amanda was the one who responded & gave solution with clarity. Very thankful for the instant customer suppo... See more

Company replied

Rated 5 out of 5 stars

I am o.g. (old guy). I asked Shareen to speak SLOWER and LOUDER. I only had to ask her once. She accommodated my request, she was an excellent listener, she guided me through making the changes t... See more

Company replied


Company details

  1. #11 of 335 best companies in Software Company
  2. #29 of 248 best companies in Business to Business Service

About Setmore

Written by the company

Setmore logo
Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.

Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.

A memorable and meaningful experience starts with a connection. Make it straightforward to connect with more customers by creating your free, customizable Booking Page. Display your availability, services, and pricing online, and accept appointments 24/7. Your customers are kept in the loop with automated booking reminders. And, you receive instant updates across your desktop, tablet, iOS, and Android devices.

Make the world your stage by adding 1-click video meetings to your appointments. With Teleport.Video, you can connect with your customers from Anywhere. Ready for your social media to work a little harder? With Setmore, your followers can book appointments directly from your posts, at a time that suits them.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Prisha was extremely professional

Prisha was extremely professional, patient, and helpful throughout the entire process. She took the time to meet with me over Google Meet, explained everything clearly, and answered all of my questions in detail. I really appreciated how knowledgeable and organized she was, and she made the whole experience easy to understand. Her communication was excellent, and I felt supported from start to finish. Thank you, Prisha, for your outstanding service.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Siddika was great!

Siddika was prompt, clear and helpful!

March 6, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Sonja,

Thank you for taking the time to review Setmore! Great to hear that Siddika was prompt, clear and helpful. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

They are great!

They are great. Very responsive and the agents are really amazing. My business efficiency drastically rose after using Setmore Receptionist.

March 6, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hello Connor,

Thank you for taking the time to review Setmore! Great to hear that Live Receptionist has made your business more efficient. We're glad you think the team are very responsive and amazing. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Great service and fabulous product!

Salman was incredible when identifying my business needs and pinpointing solutions. Excellent customer service, fantastic product price and easy-to-use tools. Thank you!!

March 4, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Karen,

Thank you for taking the time to review Setmore! Great to hear that Salman was able to identify your business needs and offer the right solutions. We’ll be sure to share your feedback with Salman,

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Huge shoutout to Sudevan and Siddika at Setmore

Huge shoutout to Sudevan at Setmore! I needed some help today and he hopped on a call with me to get it sorted out. He was patient, kind, and incredibly helpful from start to finish. Excellent customer service—thank you, Sudevan! I also want to give a shoutout to Siddika she helped me as well Thank you so much!

March 5, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Nadirah,

Thank you for taking the time to review Setmore! We’re delighted to hear that Sudevan was patient, kind, and incredibly helpful during your call. It’s also great to know that Siddika was there to assist. We’ll be sure to pass along your kind words to both of them.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Exceptional help!

Exceptional help! A cut above the rest! No question you will be extremely well-taken care of! I could not recommend more highly! Go with Setmore for all your booking and scheduling needs!!!

March 4, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Tailored Transport,

Thank you for taking the time to review Setmore! Great to hear that you recieved exceptional help from the team and you feel taken care of. We'll make sure to pass on your kind comments.

We truly appreciate the recommendation! If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Amazing thank you Monica you dealt my…

Amazing thank you Monica you dealt problem straight away and was patient so kind thank you

March 4, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi The Beauty Roomzz,

Thank you for taking the time to review Setmore! Great to hear that Monica was patient when resolving the issue you were facing. We'll make sure to share your kind comments with her.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Customer service great!

Customer service great!

March 2, 2026
Setmore logo

Reply from Setmore

Hi Stella,

Thank you for taking the time to review Setmore! Great to hear that you find the customer service great. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

very patient and did exactly what i…

very patient and did exactly what i needed!

February 28, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Jess,

Thank you for taking the time to review Setmore! Great to hear that the team were very patient and they helped you find a solution. We'll make sure to share your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Really good help from Siddika

February 28, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Océane,

Thank you for taking the time to review Setmore! Great to hear that you received really good help from Siddika. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Nisha was on it

Nisha was on it! She helped me with everything I needed and was super informative

February 27, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Tanya,

Thank you for taking the time to review Setmore! Great to hear that Nisha helped you with everything you needed and she was super informative. We'll make sure to share your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Time zone confusion solved by Siddharth

I love the new multi-site service and within that I need the time zones correct. This morning I noticed the local time would not save. Right away, help and support understood and answered my questions. Siddharth was the technician helping me and I would be happy for everyone to get his help. He was understanding and efficiently solved my problem . Thank you

February 27, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Barbara,

Thank you for taking the time to review Setmore! Great to hear that the issue you were facing with time-zones was resolved by Siddharth. We're glad to hear that he was understanding and efficient. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

A must to have!

its was definitely helpful and amazing to have i features like this! great service!!!!

February 26, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Jefrey,

Thank you for taking the time to review Setmore! Great to hear that you appreciate your time with the team and it was helpful. We're glad you think the features are amazing and we offer a great service. I'll pass on your kind comments to the team.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Answered every question perfectly

Answered every question perfectly, and tailored to my specific needs

February 25, 2026
Setmore logo

Reply from Setmore

Hi Amy,

Thank you for taking the time to review Setmore! Great to hear that all your questions were answered and your call was tailored to your direct needs. We'll make sure to pass on your kind feedback to the team.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Fast feed back and very friendly ❤️👍

February 25, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi gmbhairkorea,

Thank you for taking the time to leave us a five-star revew! Great to hear you got fast and very friendly support from the team. We'll make sure to pass on your kind feedback.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Very helpful agent.

February 21, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Ryle,

Thank you for taking the time to review Setmore! We're glad to hear you got the help you needed. We'll make sure to pass on your kind feedback.

Thank you for taking the time to review Setmore! We’re thrilled to hear that you’ve seen an 84% reduction in front desk payroll and experienced zero missed calls. It’s wonderful to know that Setmore Live Receptionist is making a difference for you, and we’ll be sure to share your kind words with the team.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Zero missed calls.

Zero missed calls.
84% reduction in front desk payroll.
Full control over scripts and call recordings.

Setmore’s Virtual Receptionist paid for itself almost immediately. Strongly recommend.

February 20, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Clarita,

Thank you for taking the time to review Setmore! We’re thrilled to hear that you’ve seen an 84% reduction in front desk payroll and experienced zero missed calls. It’s wonderful to know that Setmore Live Receptionist is making a difference for you, and we’ll be sure to share your kind words with the team.

If you have any questions or need assistance, please don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to support you 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Brilliant and informative

Brilliant and informative. Really appreciated the full details that were shared and transparency. Excited to get started with Setmore! Thanks Salman for your time and support 🙏

February 19, 2026
Setmore logo

Reply from Setmore

Hi there,

Thank you for taking the time to review Setmore! Great to hear that Salman was brilliant, informative and shared everything you need to get started. We'll make sure to share your kind feedback.

If you have any questions or need a hand, don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to help 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Hemalatha was such a great help!

February 17, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Renae,

Thank you for your five-star review! We're glad to hear that Hemalatha offered you great help. We'll make sure to pass on your kind feedback.

If you have any questions or need a hand, don’t hesitate to reach out to us at help@setmore.com or via the live chat in your app. We’re here to help 24/7.

Julia, Community Team

Rated 5 out of 5 stars

Clear and concise

I had a great time during the demo this morning and Hema did a great job showing me the features of the app and i for one is so excited to present these features to our business partners and give my recommendation to go with Setmore for our appointment scheduling need. Hema was clear and concise on the way she walk me through with the feature and i really find it so easy to use both for us and our clients.

February 19, 2026
Unprompted review
Setmore logo

Reply from Setmore

Hi Manuel,

Thank you for taking the time to review Setmore. We’re glad to hear the demo was a great experience.It's great that Hema walked you through the features clearly and made everything feel easy to use for both your team and your clients. We'll make sure to share your kind feedback with her.

We really appreciate you thinking and recommending us to your business partners. If there's anything we can do to help you along the way, do not hesitate to reach out to us at help@setmore.com or via the live chat in your app.

Julia, Community Team

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