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Support Portal

Welcome to the Support Portal

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Search our Knowledge Base for instant answers or create a request to connect directly with your local SICK expert for quick resolution. For full functionality simply log in in with your SICK ID or register.
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Knowledge Base
Info about Support Portal
FAQ: How to use the SICK Support Portal
Collection of frequent questions & its answers
FAQ
Most Recent Articles
Logistics Analytics License Request
How to Request an Analytics License
Application /Product Knowledge
Understanding absolute and relative distance using the OD200
Application /Product Knowledge
Evaluating the measurement quality
Application /Product Knowledge
PLB Overview and Software
Release Note
Wrong measurement values when measuring on a high reflective surface
Application /Product Knowledge
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
How to interpret the process data of a MPA
The article explains how to interpret the process data of a MPA.
Application /Product Knowledge
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial