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Most Recent Articles
Why are my configured settings for the MLG-2 / MLG-2 WebChecker ProNet device lost after a restart?
Configured settings reset after PLC restart if a configuration module/assembly is active. Remove it or adjust parameters to prevent overwrites.
FAQ
GSDML compatibility for MLG-2 and Fieldbus modules
Which GSDML file to use for MLG-2 PROFINET integration, avoid TIA Portal errors, and ensure compatibility with FBM firmware versions.
Application /Product Knowledge
Why are there multiple versions of the GSDML file for the MLG-2 and what do they mean?
GSDML files define PROFINET devices for engineering tools, including identity, interfaces, module structure, and version details.
FAQ
Logistics Analytics License Request
How to Request an Analytics License
Application /Product Knowledge
Understanding absolute and relative distance using the OD200
Application /Product Knowledge
Top Rated Articles
HF Transponder Memory Structure
Information about the memory structure of a HF transponder
Tutorial
UHF Transponder Memory Structure
Information about the memory structure of an UHF transponder according to ISO/IEC 18000-63 and EPCglobal of GS1
Tutorial
picoScan100: rosbag recordings
picoScan100 data recordings in rosbag format.
Application /Product Knowledge
How to interpret the process data of a MPA
The article explains how to interpret the process data of a MPA.
Application /Product Knowledge
picoScan100: How to use a contour as a reference?
This video explains how to use a contour as a reference.
Tutorial
