All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payment API Operational
90 days ago
100.0 % uptime
Today
Card Payments Operational
90 days ago
100.0 % uptime
Today
Alternative Payments Operational
90 days ago
100.0 % uptime
Today
Webhook Operational
90 days ago
100.0 % uptime
Today
Solidgate Acquiring Operational
90 days ago
100.0 % uptime
Today
Subscription Service Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Solidgate Payment Form Operational
90 days ago
99.98 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Providers \ Banks \ 3rd party integrations Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 26, 2026

No incidents reported today.

Mar 25, 2026

No incidents reported.

Mar 24, 2026
Card processing potential issues
Resolved - The issue causing a subset of card transactions to be processed more than once has been resolved. The fix is deployed and the service is operating normally.

All affected customers will be automatically refunded. Each affected merchant will receive a detailed list of impacted orders.

We are implementing additional safeguards to prevent recurrence
Mar 24, 16:19 UTC
Update - The number of affected transactions has been significantly reduced. A small number of isolated cases remain under active investigation. We will reach out individually to each affected account.
Mar 24, 11:19 UTC
Update - We have isolated the root cause of an issue affecting a subset of card transactions. In some cases, a transaction may be processed more than once. A fix is actively being deployed.
Any affected transactions will be automatically reversed. No action is required.
Mar 24, 10:03 UTC
Investigating - We’re experiencing potential issues with card payment processing. In some cases, there is a minor risk of double charging, but any extra charges will be refunded. Our team is actively working to resolve this as quickly as possible.

We’ll provide an update as soon as possible.
Mar 24, 09:33 UTC
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026
JPMorgan has issue on their side
Resolved - Issue involving our 3rd Party partner JPMorgan, has been fully resolved.
Issue started at 05:03 UTC and finished at 07:05 UTC.
This issue has been fully resolved.
Mar 15, 07:25 UTC
Monitoring - JPMorgan has an issue on their side.

We're currently experiencing issues with JPMorgan. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
Mar 15, 05:33 UTC
Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

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