| Service Status

What is this site?

We continuously monitor the status of our site and all related services. In the event of a service interruption, an update will be posted here. If you are experiencing problems and do not see a notice posted, please email support@mode.com for assistance.

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Site and API Operational
Data Source Connectivity - Direct Connect Operational
Data Source Connectivity - Bridge Operational
Notebooks: Python & R Operational
Report Run Scheduler Operational
Reports and Dashboards Operational
Visual Explorer Operational
SQL Editor Operational
Third Party Dependency Operational
Ticketing System - Intercom Operational
90 days ago
99.67 % uptime
Today
Discovery Database Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 28, 2025

No incidents reported today.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
Discovery Database Sync Delay
Resolved - The Discovery Database sync delay has been resolved. The sync completed successfully and data is now up to date.
Dec 19, 05:06 PST
Identified - We have identified an internal issue affecting the Discovery Database sync, resulting in a delay of up to 24 hours. Some customers may see missing or outdated data during this period.

We are actively working to resolve it and will provide an update once resolved.
Dec 18, 09:02 PST
Dec 18, 2025
Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

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