Your next BPO isn’t a BPO.
It’s Qurrent.
Your next BPO isn’t a BPO. It’s Qurrent.
Your next BPO isn’t a BPO.
It’s Qurrent.
Qurrent gives you fully-managed digital workforces that handle core back office operations so reliably, we put performance guarantees in every contract.
Invoice-to-Cash
Convert contracts and billing entries to invoices and collect cash automatically.
Dispute resolution
Investigate evidence and resolve disputes without human intervention.
Contract & Billing
Audit invoices against contracts and usage to automate vendor payments.
Procure-to-Pay
Automate purchasing from requisition through to final vendor payment.
Revenue Operations
Unify cross-channel sales data to automate the financial close.
Talent Management
Orchestrate stakeholder approvals to finalize off-cycle promotions automatically.
Invoice-to-Cash
Convert contracts and billing entries to invoices and collect cash automatically.
Dispute resolution
Investigate evidence and resolve disputes without human intervention.
Contract & Billing
Audit invoices against contracts and usage to automate vendor payments.
Procure-to-Pay
Automate purchasing from requisition through to final vendor payment.
Revenue Operations
Unify cross-channel sales data to automate the financial close.
Talent Management
Orchestrate stakeholder approvals to finalize off-cycle promotions automatically.
Thinking about a BPO firm for your back office? Think again.
Thinking about a BPO firm for your back office? Think again.
Thinking about a BPO firm for your back office? Think again.
Inconsistent Output
Every worker runs the “same” task their own way, so critical finance work never hits one clear standard.
Every worker runs the “same” task their own way, so critical finance work never hits one clear standard.
Re-Training Burden
Any process change means dragging the entire outsourced team back through training.
Any process change means dragging the entire outsourced team back through training.
Low Visibility
Once finance work goes offshore, you lose the day-to-day visibility needed to stay compliant and audit-ready.
Once finance work goes offshore, you lose the day-to-day visibility needed to stay compliant and audit-ready.
Hear from others that have outsourced their back office using Qurrent.
Hear from others that have outsourced their back office using Qurrent.
Hear from others that have outsourced their back office using Qurrent.
Qurrent is fundamentally transforming property management operations. The ability to reduce our cost of service by more than 30% creates significant leverage to re-invest in growth and scale at a speed that was previously unimaginable.
Doug Brien
CEO
,
Roofstock
Qurrent is fundamentally transforming property management operations. The ability to reduce our cost of service by more than 30% creates significant leverage to re-invest in growth and scale at a speed that was previously unimaginable.
Doug Brien
CEO
,
Roofstock
Qurrent is fundamentally transforming property management operations. The ability to reduce our cost of service by more than 30% creates significant leverage to re-invest in growth and scale at a speed that was previously unimaginable.
Doug Brien
CEO
,
Roofstock
We receive an overwhelming amount of duplicate requests from users and identifying the duplicates has been a major challenge. Now, thanks to the Qurrent AI workforce, the requests are being managed and our customers feel heard. We couldn’t be happier - and more importantly – so is our community.
Anya Kanevsky
Senior VP, Product
,
Second Life
We receive an overwhelming amount of duplicate requests from users and identifying the duplicates has been a major challenge. Now, thanks to the Qurrent AI workforce, the requests are being managed and our customers feel heard. We couldn’t be happier - and more importantly – so is our community.
Anya Kanevsky
Senior VP, Product
,
Second Life
We receive an overwhelming amount of duplicate requests from users and identifying the duplicates has been a major challenge. Now, thanks to the Qurrent AI workforce, the requests are being managed and our customers feel heard. We couldn’t be happier - and more importantly – so is our community.
Anya Kanevsky
Senior VP, Product
,
Second Life
Qurrent’s digital workforce is a game-changer by drastically shortening resolution times from days to minutes while increasing our first contact resolution rate, all without human intervention. It enables us to achieve significant efficiency while delivering a stellar customer experience.
Ben Rhodes
SVP Strategy and Operations
,
Spire
Qurrent’s digital workforce is a game-changer by drastically shortening resolution times from days to minutes while increasing our first contact resolution rate, all without human intervention. It enables us to achieve significant efficiency while delivering a stellar customer experience.
Ben Rhodes
SVP Strategy and Operations
,
Spire
Qurrent’s digital workforce is a game-changer by drastically shortening resolution times from days to minutes while increasing our first contact resolution rate, all without human intervention. It enables us to achieve significant efficiency while delivering a stellar customer experience.
Ben Rhodes
SVP Strategy and Operations
,
Spire
We built AiSID to be the financial and strategic linchpin for modern athletic departments. Amidst the disruptive NIL shift, partnering with Qurrent was the simplest path to a powerful combination: substantial revenue generation, significant savings, and an unparalleled uplift in fan and corporate partner engagement.
Christian Spears
CEO
,
The AiAthletics Company
We built AiSID to be the financial and strategic linchpin for modern athletic departments. Amidst the disruptive NIL shift, partnering with Qurrent was the simplest path to a powerful combination: substantial revenue generation, significant savings, and an unparalleled uplift in fan and corporate partner engagement.
Christian Spears
CEO
,
The AiAthletics Company
We built AiSID to be the financial and strategic linchpin for modern athletic departments. Amidst the disruptive NIL shift, partnering with Qurrent was the simplest path to a powerful combination: substantial revenue generation, significant savings, and an unparalleled uplift in fan and corporate partner engagement.
Christian Spears
CEO
,
The AiAthletics Company
It’s clear that Qurrent knows how to turn complex technology into real results that matter. Their product enables us to deliver a better experience, with greater internal efficiencies, to our VIP customers.
Julia Otis
SVP Operations
,
Pacaso
It’s clear that Qurrent knows how to turn complex technology into real results that matter. Their product enables us to deliver a better experience, with greater internal efficiencies, to our VIP customers.
Julia Otis
SVP Operations
,
Pacaso
It’s clear that Qurrent knows how to turn complex technology into real results that matter. Their product enables us to deliver a better experience, with greater internal efficiencies, to our VIP customers.
Julia Otis
SVP Operations
,
Pacaso
Outsource your back office to
digital workers that get it done right.
Outsource your back office to digital workers that get it done right.
Outsource your back office to
digital workers that get it done right.
Every worker is
your best worker
Every worker is your best worker
Every worker is
your best worker
Our digital workforce learns your exact operational processes, rules, and quality standards, ensuring each worker performs like your top A player.
Digital workers learn new processes in seconds
Digital workers learn new processes in seconds
Digital workers learn new processes in seconds
Need to update an SOP? The entire digital workforce will adopt your new instructions instantly (no months-long retraining effort required).
See exactly what each digital worker is doing
See exactly what each digital worker is doing
See exactly what each digital worker is doing
View every decision and action ever made by every member of the workforce. You get full transparency: from high-level metrics down to the most granular activities.
Name your outcomes.
We’ll hit them.
Name your outcomes.
We’ll hit them.
Name your outcomes.
We’ll hit them.
When you work with Qurrent, you can set specific thresholds and KPIs, and we’ll guarantee in our SLAs that they’re met.
How it feels to run on Qurrent
How it feels to run on Qurrent
How it feels to run on Qurrent
Digital workers vastly improve customer satisfaction
Digital workers vastly improve customer satisfaction
Digital workers vastly improve customer satisfaction
Digital workforces streamline key processes in property management
Digital workforces streamline key processes in property management
Digital workforces streamline key processes in property management
An AI SID that lives where athletics works, and publishes in minutes
An AI SID that lives where athletics works, and publishes in minutes
An AI SID that lives where athletics works, and publishes in minutes
Transforming customer support experience in financial services
Transforming customer support experience in financial services
Transforming customer support experience in financial services
VIP Customers get exceptional support from digital agents
VIP Customers get exceptional support from digital agents
VIP Customers get exceptional support from digital agents
80-90%
80-90%
80-90%
automation of back-office processes
automation of back-office processes
50-70%
50-70%
50-70%
improvement in compliance adherence
improvement in compliance adherence
50-70%
50-70%
50-70%
reduction in operational costs
reduction in operational costs
Support for your core back-office operations
Support for your core back-office operations
Support for your core back-office operations
Invoice-to-Cash
Digital workers scan time entries for block billing and compliance errors, ensuring accurate pre-bill validation before generating the final client invoice.
Dispute Resolution
Upon receiving a chargeback, digital workers instantly gather IP data and delivery proof to validate the transaction and automatically decline invalid disputes.
Contract & Billing
Digital workers audit high-volume vendor invoices against contract terms and actual usage data to prevent overpayment and automate valid disbursements.
Procure-to-Pay
Digital workers orchestrate the process between internal buyers and external suppliers, automatically routing approvals and syncing vendor delivery updates to prevent delays.
Revenue Operations
Digital workers aggregate sales data from e-commerce and physical stores, reconciling fees and returns to post accurate revenue figures to the ERP daily.
Inventory Management
Detecting a sudden spike in sales velocity, digital workers calculate run-out dates and automatically expedite vendor orders to prevent critical stockouts.
Not another AI agent platform
you’ll have to manage
Not another AI agent platform
you’ll have to manage
Not another AI agent platform
you’ll have to manage
We handle implementation
Our team configures the digital workforce to fit your processes and handles the deployment.
We launch in weeks
Compliance, security, & scalability are baked in, which means a shorter time-to-value.
We manage it ongoing for you
Qurrent operates, monitors, and improves the workforce so you don’t have to.
We guarantee the outcomes
Performance targets are put into the contract and met.
DIY Platforms
You handle implementation
It’s on you to design the workflows and figure out how to get the agents running properly.
You launch in months
Building from scratch takes a large development team and a lot of time & effort.
You manage it with your teams
Performance, maintenance, and updates after go-live are your responsibility.
You aren’t guaranteed anything
If it doesn’t work, you’re out of luck. It’s all on you.
Built so your CISO won’t flinch
Built so your CISO won’t flinch
Built so your CISO won’t flinch
Committed to data security and privacy
Committed to data security and privacy
Check our security center
Move from offshore
to no-shore
Is the digital workforce AI?
Yes, but with guardrails. We combine generative AI with deterministic logic and human-in-the-loop verification. Unlike a standard chatbot that might hallucinate, our digital workforce is configured to follow your specific business rules strictly. It leverages AI to understand unstructured data (like invoices or emails) but uses rigid logic to execute financial and operational transactions, ensuring 100% auditability.
What does this mean for our existing core back office operations team?
It provides them with operating leverage. Instead of spending hours on data entry, reconciliation, and copy-pasting between systems, your team shifts to an oversight role. They manage the digital workforce by handling "edge cases" and strategic decision-making. We decouple your transaction volume from your headcount, allowing your team to scale output without burnout.
How does Qurrent connect to our systems?
We are platform-agnostic. Our digital workforce integrates directly with your existing stack—whether that’s an ERP (NetSuite, SAP), a CRM (Salesforce), specific vertical software (Clio, Shopify), or banking portals. We connect via API where possible and secure UI automation where necessary, meaning we can read from and write to any system your humans currently use.
What does pricing look like?
We move away from the "per-seat" model that punishes efficiency. Our pricing is generally outcome-based or volume-tiered. This ensures you pay for the value delivered (invoices processed, disputes resolved, reconciliations closed) rather than the number of hours worked. This aligns our incentives: we want the digital workforce to be as fast and accurate as possible.
What happens when our processes or policies change?
We handle the reconfiguration. Because this is a managed digital workforce, you don't need to hire engineers to update scripts. When you update a policy (e.g., a new expense threshold or a change in vendor approval logic), you simply notify us, and we update the digital worker’s runbook. Your operations adapt instantly.
What guarantees do you actually put in the contract?
We commit to strict Service Level Agreements (SLAs) regarding accuracy and turnaround time. We contractually guarantee specific outcomes—such as 99.9% reconciliation accuracy or <5 minute resolution times. If the digital workforce misses a target, we are accountable.
How long does it take to deploy a digital workforce?
Because we don't require a heavy IT overhaul, we can go live in weeks, not months. We start by mapping your current process "as-is." Since our digital workers connect to your existing UI and APIs, we can begin handling live volume in a sandbox environment quickly, ramping up to full volume once you validate the accuracy.
How do you handle security and data privacy?
We operate with enterprise-grade security standards (e.g. SOC 2 Type II, HIPAA). Your data is processed in a secure environment, and unlike a human workforce, our digital workers do not memorize sensitive data, gossip, or fall for phishing scams. We adhere to strict least-privilege access protocols, ensuring the digital workforce only touches the data necessary for the task. See more: https://trust.qurrent.ai.
What happens if the digital worker encounters an error or an unknown scenario?
It pauses and asks for clarification—but only once per scenario. If the digital worker encounters a low-confidence edge case, it flags it for resolution. When a human provides the answer, that decision is instantly codified into the digital worker’s logic. This systematically captures your institutional knowledge, ensuring your team never has to answer the same question twice. You aren't just fixing an error; you are permanently expanding the automation's capabilities.
How do I ensure my digital workers have the latest capabilities given rapid tech advancements?
You subscribe to the outcome, not the technology version. We continuously upgrade the underlying architecture—swapping in the latest LLMs, vision models, and automation frameworks—behind the scenes. You get immediate access to faster speeds, higher accuracy, and new capabilities without needing to reinvest in new software or manage complex migration projects. Your workforce remains "evergreen" by design.
Move from offshore
to no-shore
Is the digital workforce AI?
Yes, but with guardrails. We combine generative AI with deterministic logic and human-in-the-loop verification. Unlike a standard chatbot that might hallucinate, our digital workforce is configured to follow your specific business rules strictly. It leverages AI to understand unstructured data (like invoices or emails) but uses rigid logic to execute financial and operational transactions, ensuring 100% auditability.
What does this mean for our existing core back office operations team?
It provides them with operating leverage. Instead of spending hours on data entry, reconciliation, and copy-pasting between systems, your team shifts to an oversight role. They manage the digital workforce by handling "edge cases" and strategic decision-making. We decouple your transaction volume from your headcount, allowing your team to scale output without burnout.
How does Qurrent connect to our systems?
We are platform-agnostic. Our digital workforce integrates directly with your existing stack—whether that’s an ERP (NetSuite, SAP), a CRM (Salesforce), specific vertical software (Clio, Shopify), or banking portals. We connect via API where possible and secure UI automation where necessary, meaning we can read from and write to any system your humans currently use.
What does pricing look like?
We move away from the "per-seat" model that punishes efficiency. Our pricing is generally outcome-based or volume-tiered. This ensures you pay for the value delivered (invoices processed, disputes resolved, reconciliations closed) rather than the number of hours worked. This aligns our incentives: we want the digital workforce to be as fast and accurate as possible.
What happens when our processes or policies change?
We handle the reconfiguration. Because this is a managed digital workforce, you don't need to hire engineers to update scripts. When you update a policy (e.g., a new expense threshold or a change in vendor approval logic), you simply notify us, and we update the digital worker’s runbook. Your operations adapt instantly.
What guarantees do you actually put in the contract?
We commit to strict Service Level Agreements (SLAs) regarding accuracy and turnaround time. We contractually guarantee specific outcomes—such as 99.9% reconciliation accuracy or <5 minute resolution times. If the digital workforce misses a target, we are accountable.
How long does it take to deploy a digital workforce?
Because we don't require a heavy IT overhaul, we can go live in weeks, not months. We start by mapping your current process "as-is." Since our digital workers connect to your existing UI and APIs, we can begin handling live volume in a sandbox environment quickly, ramping up to full volume once you validate the accuracy.
How do you handle security and data privacy?
We operate with enterprise-grade security standards (e.g. SOC 2 Type II, HIPAA). Your data is processed in a secure environment, and unlike a human workforce, our digital workers do not memorize sensitive data, gossip, or fall for phishing scams. We adhere to strict least-privilege access protocols, ensuring the digital workforce only touches the data necessary for the task. See more: https://trust.qurrent.ai.
What happens if the digital worker encounters an error or an unknown scenario?
It pauses and asks for clarification—but only once per scenario. If the digital worker encounters a low-confidence edge case, it flags it for resolution. When a human provides the answer, that decision is instantly codified into the digital worker’s logic. This systematically captures your institutional knowledge, ensuring your team never has to answer the same question twice. You aren't just fixing an error; you are permanently expanding the automation's capabilities.
How do I ensure my digital workers have the latest capabilities given rapid tech advancements?
You subscribe to the outcome, not the technology version. We continuously upgrade the underlying architecture—swapping in the latest LLMs, vision models, and automation frameworks—behind the scenes. You get immediate access to faster speeds, higher accuracy, and new capabilities without needing to reinvest in new software or manage complex migration projects. Your workforce remains "evergreen" by design.
Move from offshore to no-shore
Is the digital workforce AI?
Yes, but with guardrails. We combine generative AI with deterministic logic and human-in-the-loop verification. Unlike a standard chatbot that might hallucinate, our digital workforce is configured to follow your specific business rules strictly. It leverages AI to understand unstructured data (like invoices or emails) but uses rigid logic to execute financial and operational transactions, ensuring 100% auditability.
What does this mean for our existing core back office operations team?
It provides them with operating leverage. Instead of spending hours on data entry, reconciliation, and copy-pasting between systems, your team shifts to an oversight role. They manage the digital workforce by handling "edge cases" and strategic decision-making. We decouple your transaction volume from your headcount, allowing your team to scale output without burnout.
How does Qurrent connect to our systems?
We are platform-agnostic. Our digital workforce integrates directly with your existing stack—whether that’s an ERP (NetSuite, SAP), a CRM (Salesforce), specific vertical software (Clio, Shopify), or banking portals. We connect via API where possible and secure UI automation where necessary, meaning we can read from and write to any system your humans currently use.
What does pricing look like?
We move away from the "per-seat" model that punishes efficiency. Our pricing is generally outcome-based or volume-tiered. This ensures you pay for the value delivered (invoices processed, disputes resolved, reconciliations closed) rather than the number of hours worked. This aligns our incentives: we want the digital workforce to be as fast and accurate as possible.
What happens when our processes or policies change?
We handle the reconfiguration. Because this is a managed digital workforce, you don't need to hire engineers to update scripts. When you update a policy (e.g., a new expense threshold or a change in vendor approval logic), you simply notify us, and we update the digital worker’s runbook. Your operations adapt instantly.
What guarantees do you actually put in the contract?
We commit to strict Service Level Agreements (SLAs) regarding accuracy and turnaround time. We contractually guarantee specific outcomes—such as 99.9% reconciliation accuracy or <5 minute resolution times. If the digital workforce misses a target, we are accountable.
How long does it take to deploy a digital workforce?
Because we don't require a heavy IT overhaul, we can go live in weeks, not months. We start by mapping your current process "as-is." Since our digital workers connect to your existing UI and APIs, we can begin handling live volume in a sandbox environment quickly, ramping up to full volume once you validate the accuracy.
How do you handle security and data privacy?
We operate with enterprise-grade security standards (e.g. SOC 2 Type II, HIPAA). Your data is processed in a secure environment, and unlike a human workforce, our digital workers do not memorize sensitive data, gossip, or fall for phishing scams. We adhere to strict least-privilege access protocols, ensuring the digital workforce only touches the data necessary for the task. See more: https://trust.qurrent.ai.
What happens if the digital worker encounters an error or an unknown scenario?
It pauses and asks for clarification—but only once per scenario. If the digital worker encounters a low-confidence edge case, it flags it for resolution. When a human provides the answer, that decision is instantly codified into the digital worker’s logic. This systematically captures your institutional knowledge, ensuring your team never has to answer the same question twice. You aren't just fixing an error; you are permanently expanding the automation's capabilities.
How do I ensure my digital workers have the latest capabilities given rapid tech advancements?
You subscribe to the outcome, not the technology version. We continuously upgrade the underlying architecture—swapping in the latest LLMs, vision models, and automation frameworks—behind the scenes. You get immediate access to faster speeds, higher accuracy, and new capabilities without needing to reinvest in new software or manage complex migration projects. Your workforce remains "evergreen" by design.