Profiles

Posted a reply to Referrer Not Filtering Exact Figure, on the site WordPress.org Forums:
Hi @kasalingo, Thanks for reporting the issue. We have indeed found an issue in the…

Posted a reply to ModSecurity False Positive (Rule 200002), on the site WordPress.org Forums:
@keeleon This is due to a security configuration by your server, we don't have any…

Posted a reply to Error Encountered during first run after upgrade to pro, on the site WordPress.org Forums:
Resolved by mail support. As this is regarding the premium plugin, we're not allowed to…

Posted a reply to installation problem, on the site WordPress.org Forums:
If you deactivate WordFence, does it resolve the issue? Can you share a link to…

Posted a reply to United Kingdom and consent, on the site WordPress.org Forums:
Hi @alexescapesoxford, You're right, after some digging I found that our articles are not up…

Posted a reply to Great plugin, wished there was a lifetime license, on the site WordPress.org Forums:
Hi @krysztofiakpatrice, Good to hear you like Burst Statistics! We don't have a default lifetime…

Posted a reply to logged in users not visible in statistics, on the site WordPress.org Forums:
Yes, because the combined script is generated dynamically, it is stored in the uploads/burst/js directory.…

Posted a reply to UI not loading, on the site WordPress.org Forums:
Awesome! Glad it's been resolved!

Posted a reply to logged in users not visible in statistics, on the site WordPress.org Forums:
Can you share the .htaccess contents of this website? And possibly the URL of the…

Posted a reply to UI not loading, on the site WordPress.org Forums:
Can you copy the console errors in the browser, by right clicking on the screen,…

Posted a reply to UI not loading, on the site WordPress.org Forums:
This is probably due to caching, either in your browser or on your server. Can…

Posted a reply to logged in users not visible in statistics, on the site WordPress.org Forums:
@lekkerbezig I've done some tests, but with default WordPress user roles there's nothing in itself…

Posted a reply to Bug Report: Incompatibility with WordPress Multisite on OpenLiteSpeed, on the site WordPress.org Forums:
I think that blocking the tracking when AdGuard is active is exactly what they intend…

Posted a reply to Bug Report: Incompatibility with WordPress Multisite on OpenLiteSpeed, on the site WordPress.org Forums:
@slavomir12 thanks for the information! Interesting. I suspect this is because AdGuard just blocks anything…

Posted a reply to Bug Report: Incompatibility with WordPress Multisite on OpenLiteSpeed, on the site WordPress.org Forums:
Hi @slavomir12, Thanks for your report. I have tested Burst Statistics on a multisite environment…

Posted a reply to Lacks too much on free version, on the site WordPress.org Forums:
Hi @peq42, Thanks for taking the time to provide feedback. The country of origin indeed…

Posted a reply to What period are the stats in the admin bar?, on the site WordPress.org Forums:
Hi @tonyeurope, The stats in the admin bar cover the last 30 days, and are…

Posted a reply to Bounce Rate Values Exceeding 100%, on the site WordPress.org Forums:
Hi @spacebits, Thanks for reporting this. When a session has multiple pageviews, the bounce status…

Posted a reply to were to change http:// to https:???, on the site WordPress.org Forums:
On your site it seems to have been resolve now. If you have any other…

Posted a reply to Some issues after Update to 3.1.5, on the site WordPress.org Forums:
@wpgerd the latest update has changed the sorting functionality so it will save your last…

Posted a reply to Did you test it with WordPress 6.9?, on the site WordPress.org Forums:
Hi @lancespumarero, Yes, it works fine with WordPress 6.9, I have updated the tested up…

Posted a reply to Console error – Burst links to staging url, on the site WordPress.org Forums:
For now, you can also disable the "combine variables and scripts" setting in settings/advanced. This…

Posted a reply to were to change http:// to https:???, on the site WordPress.org Forums:
Then I would guess that this is configured in the wp-config.php: you can edit the…

Posted a reply to were to change http:// to https:???, on the site WordPress.org Forums:
This is the general site url in the WordPress settings. Please check the site url…