Profiles

Posted a reply to Jetpack social dont work on subdomain, on the site WordPress.org Forums:
Hi @ghost81 Thanks for reaching back! Regarding the subdomain clarification, we simply meant the two…

Posted a reply to Yoast SEO conflict with sharing buttons, on the site WordPress.org Forums:
Hi @marcosfromero, Thanks for the detailed update! It’s great that you found the exact setting…

Posted a reply to Change URL for jetpack, on the site WordPress.org Forums:
Hi @lprent I see that you've migrated your site and changed domains, which has caused…

Posted a reply to Tiled gallery weird format, on the site WordPress.org Forums:
HI @tessadenneman Thanks for giving those steps a try, we appreciate you taking the time…

Posted a reply to Jetpack Social not sharing correctly to Facebook – wrong image or no preview, on the site WordPress.org Forums:
Hi @sokratisaixmi We really appreciate you taking the time to troubleshoot before reaching out! I…

Posted a reply to Fast, Simple, and Effective, on the site WordPress.org Forums:
Hi @jurka Thank you so much for your positive review! We're really glad to hear…

Posted a reply to Fatal Error, on the site WordPress.org Forums:
Hi @bublitzcreative, Thanks for the confirmation! I’ll mark this thread as resolved for now. We…

Posted a reply to Uanble to deactive plugin on worpress.com, on the site WordPress.org Forums:
Hi @turkijefm, From what you shared, it looks like you’re getting downtime monitoring emails from…

Posted a reply to same cache for everyone, on the site WordPress.org Forums:
Hi @mcdeth Thank you for your question and for sharing your concerns regarding OSSDL CDN…

Posted a reply to impossible to log in, on the site WordPress.org Forums:
Hi there, Thanks for reaching out. I understand how frustrating login issues can be. But…

Posted a reply to Can’t activate Akismet, on the site WordPress.org Forums:
Hi @jabster99 I just wanted to let you know that we've received your message from…

Posted a reply to Blog post with “Subscribe to Continue” – want excerpt, on the site WordPress.org Forums:
Hi @animalien You’re actually right, thanks for pointing that out about the gear icon in…

Posted a reply to Are JavaScript and CSS files also delivered with the Content Delivery Network?, on the site WordPress.org Forums:
Hi @marisa2023 , First, thanks for trying out Jetpack Boost! Good question you have there.…

Posted a reply to Critical Error, on the site WordPress.org Forums:
Hi @chelseamcquaid, From checking the error logs you've shared. The error you're experiencing, site works,…

Posted a reply to Remove images from cache jetpack, on the site WordPress.org Forums:
Hello @nicocaldo Thanks for reaching out! To remove the image from Jetpack cache, we need…

Posted a reply to Email (Newsletter) Not Received for New Blog Post, on the site WordPress.org Forums:
Thanks! I’ll mark this thread as resolved for now then we can continue through email.…

Posted a reply to Happy, on the site WordPress.org Forums:
Thanks so much for taking time to submit a review! We're really glad to hear…

Posted a reply to Email (Newsletter) Not Received for New Blog Post, on the site WordPress.org Forums:
Hi @barbyoung Thanks for reaching out, and I’m sorry to hear you’re having trouble with…

Posted a reply to Registration Secret Sent by Your Site is Empty (Status 500), on the site WordPress.org Forums:
Hi @pabloria Thanks for letting us know you already tried the suggestions my teammate shared.…

Posted a reply to WP not prompting for Facebook login info, on the site WordPress.org Forums:
Hi @jhochberg Thanks for reaching out and sharing what you've experienced when connecting Jetpack Social…

Posted a reply to Error 500 when trying to connecto to jetpack, on the site WordPress.org Forums:
Hi @tarotrecords Thanks for reaching out with your concern. We're here to help with the…

Posted a reply to Error connecting account. Something went wrong while creating a connection., on the site WordPress.org Forums:
Hi @abijita , Thanks for your interest in using Jetpack Social, and we're sorry that…

Posted a reply to Rating Jetpack Boost, on the site WordPress.org Forums:
Grazie mille per aver condiviso il tuo feedback. Siamo davvero felici di sapere che Jetpack…

Posted a reply to jetpack connections is missing, on the site WordPress.org Forums:
Hi @ogormask Thanks so much for sharing what you wanted to achieve. Facebook posts to…

Posted a reply to Sitemap with CDN-urls?, on the site WordPress.org Forums:
Hi @eiland Thanks for sharing more details and updating us here. The 404 error you're…

Posted a reply to Sitemap with CDN-urls?, on the site WordPress.org Forums:
Hi @eiland Regarding your question, you do not need to add your CDN’s domain or CDN URLs to your blog’s…

Posted a reply to Site not visible to public, user login required, on the site WordPress.org Forums:
Hi @alavecchia64 We appreciate the update and are glad that the issue is solved! Also,…

Posted a reply to Social Sharing Is “not” Social Sharing, on the site WordPress.org Forums:
Hi @ospreylinks Sorry to hear that Jetpack Social Share isn't working as expected. But thank…

Posted a reply to Instagram Connection Failing, on the site WordPress.org Forums:
Hi @ar07 and everyone, Just wanted to share an update about the solution. We looked…

Posted a reply to Is there a way to offer group subscriptions?, on the site WordPress.org Forums:
Hi @matthewog , Thanks for reaching out to us. We currently don't have a built-in…

Posted a reply to Instagram sharing, on the site WordPress.org Forums:
Hi @pdamsten We're sorry to hear about the issue with sharing to Instagram. Let's get…

Posted a reply to Delete Jetpack related variables from wp-options table, on the site WordPress.org Forums:
Hi @acekin We're glad to hear that deleting the Jetpack variables on your staging site…

Posted a reply to [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack Newsletter not sent out, on the site WordPress.org Forums:
Hi @aseverirene Thank you so much for the clarification. We apologize if we didn't fully…

Posted a reply to Jetpack Newsletter not sent out, on the site WordPress.org Forums:
Hi @aseverirene , Thanks for that added info! We've tested sending an email from our…

Posted a reply to Delete Jetpack related variables from wp-options table, on the site WordPress.org Forums:
HI @acekin Thanks for the follow-up questions. Back again! I installed the plugin by selecting…

Posted a reply to Tiled galleries now displaying in a grid, on the site WordPress.org Forums:
Hi @bobjones , We'd like to help you get your tiled galleries working again. To…

Posted a reply to Remove image from CDN, on the site WordPress.org Forums:
Hi @courtjeweller I just checked and noticed that the image has already been removed. It…

Posted a reply to Probleme d’affichage des photo de produit, on the site WordPress.org Forums:
Hi there, Thanks for explaining what's happening, and I do notice that the product images…

Posted a reply to Urgent: Jetpack CDN Returning 429 Errors for Image Requests, on the site WordPress.org Forums:
Hi @vincenzost Thanks for reaching out to us about the 429 errors on an image…

Posted a reply to Subsribers not showing up, on the site WordPress.org Forums:
Hi @jmdeacon, I've responded via email since that's where we shared details about the subscriber…

Posted a reply to Jetpack Newsletter Sends English Posts with Arabic Interface Elements, on the site WordPress.org Forums:
Hi @ccheaib , Thanks for sending over a screenshot. From what I understand, you're observing…

Posted a reply to Jetpack Compatibility Issues with WooCommerce and 503 Error, on the site WordPress.org Forums:
Hi @ugurgorgu Thanks for sharing the updates and the ticket ID. I noticed that one…

Posted a reply to [Jetpack - WP Security, Backup, Speed, & Growth] rec’d email asking us to upgrade to commercial, on the site WordPress.org Forums:
Hi @joaniewolfe We’re here to help clarify the situation with your Jetpack subscription for emdrtraining.com.…

Posted a reply to [Jetpack - WP Security, Backup, Speed, & Growth] rec’d email asking us to upgrade to commercial, on the site WordPress.org Forums:
Hi @joaniewolfe We’re here to help clarify the situation with your Jetpack subscription for emdrtraining.com.…

Posted a reply to Jetpack Social: Not Connected, on the site WordPress.org Forums:
Hi @cnull Thank you for reaching out. I understand that you're experiencing some issues with…

Posted a reply to How to exclude URLs from preload?, on the site WordPress.org Forums:
Hi @forusak Thanks for posting this question. To exclude pages from preloading in WP Super…

Posted a reply to deleted admin user account now I cannot reconnect, on the site WordPress.org Forums:
Hi @millstek I understand you're worried that disconnecting Jetpack might mess up your WooCommerce settings.…

Posted a reply to Errors in console: SecurityError: Permission denied …, on the site WordPress.org Forums:
Hi @richbhanover Thanks for sharing your findings! It really helps if others with the same…

Posted a reply to Errors in console: SecurityError: Permission denied …, on the site WordPress.org Forums:
Hi @richbhanover Thank you for your detailed follow-up and for sharing your concerns. The SecurityError: Permission…

Posted a reply to Deprecated stripos Passing null haystack, on the site WordPress.org Forums:
Hi @dzire2dzine Thanks for the reply and we do understand the need to track error…