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The Ocient Hyperscale Data Warehouse

To deliver next-generation data analytics, Ocient completely reimagined data warehouse design to deliver real-time analysis of complex, hyperscale datasets.

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Pricing

Ocient is uniquely designed for maximum performance and flexibility with always-on analytics, maximizing your hardware, cloud, or data warehouse as a service spend. You get predictable, lower costs (and absolutely zero headaches).

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Customer Solutions and Workload Services

Ocient offers the only solutions development approach that enables customers to try a production-ready solution tailored to their business requirements before investing capital and resources.

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Management Services

Tap into the deep experience of the Ocient Management Services team to set up, manage, and monitor your Ocient solution.

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About Ocient

In 2016 our team of industry veterans began building a hyperscale data warehouse to tackle large, complex workloads.

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Sustainability

Our goal at Ocient is to minimize the energy demands and carbon footprint from analyzing large-scale data sets that require continuous, compute-intensive processing.

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Privacy Statement

This privacy policy (the “Privacy Policy”) is effective as to data collected regarding all users of www.ocient.com and other related websites, (the “Website”) and the services available on the Website (the “Services”). The terms “Ocient,” “we,” “us,” “our,” and “ours” refer to Ocient Inc. The terms “you,” “your,” and “yours” refer to the user or viewer of the Website or user of the Services, as applicable.

By using this Website, you consent to the collection and use of information as described herein. Ocient reserves the right to make changes periodically to this Privacy Policy at our sole discretion. Changes to the Privacy Policy will be posted on this page. Your continued use of this Website after any such changes constitutes your acceptance of the changes and of the revised Privacy Policy.

Use and Purpose of Collected Information
As used herein, the term “Personally Identifiable Information” means your full name, physical address, email address, telephone number, or any other personal information that, alone or in combination with other information, permits third parties to contact by phone, email or direct mail or by other digital or online communications.
On our Website, we collect Personally Identifiable Information knowingly and voluntarily provided by you when you: (1) register for any service of Ocient; (2) submit requests, suggestions, or other communications to us via the Website; (3) interact with the Website or Ocient in general in any way that submits, releases or displays your Personally Identifiable Information to Ocient.

Ocient may use your Personally Identifiable Information to: carry out sales, sales solicitation, shipment of products, delivery of services, completion of orders, and provide other services performed by us or third parties; advertise or promote our products or the products of third parties offered through the Website or third party partners to you; provide support, maintenance or respond to inquiries and/or complaints; carry out marketing data surveys, statistics and/or analysis; create, send and utilize mailing lists; handle system malfunctions, troubleshoot your usage of Ocient products or services, or develop additional functionality based on your feedback; contact you regarding your use of the Website or any Ocient product or service; carry out identity verification and authentication services; and/or other separately and explicitly prescribed purposes.

By providing Personally Identifiable Information to Ocient via the Website, you “opt-in” to receive the electronic communications and targeted marketing referenced herein. You may “opt-out” of any communications using the “Unsubscribe” feature contained in electronic communications. Where required by law, Ocient will provide an “opt-in” feature requiring the user to affirmatively agree to receive the electronic communications referenced herein.
We may collect non-Personally Identifiable Information you choose to provide, such as your occupation, affiliated companies, and general location. Additionally, we may collect the following information: IP address, host name, domain name, and system and software logs. Ocient will use this information to identify and diagnose issues and to improve the Services you have requested.

Ocient expressly requests that you do not provide us with any protected health information (“PHI”), as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), Social Security numbers (unless required for payment purposes), information related to racial or ethnic origin, political opinions, religious or other beliefs, health, sexual orientation, criminal background, or trade union membership.

Cookies
Non-personal information about your mobile phone, computer, tablet or other device used to access the Website (“Your Device”) and the way that you interact with the Website, such as your IP address, browser type, and aggregate user data may be collected through the use of small text files known as “cookies,” which can be downloaded to Your Device for record-keeping purposes. These cookies are used to identify your internet browser, authenticate user sessions, provide services, and determine whether you have installed the software necessary to access certain material or applications on the Website. We may also use cookies to deliver personalized content, to save you from having to re-enter your password repeatedly, to keep track of your shopping cart, to provide Ocient marketing information relevant to your use of the Website, to track Ocient marketing campaigns, and to tailor our information offerings to how you and others use the site. Some cookies may remain on Your Device until they are deleted. Please refer to your browser on Your Device to determine how to disable or delete cookies. If you choose to remove or reject cookies, however, this could affect your ability to access certain features or functionality of our Website or Services.

As you navigate through and interact with our services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visit or access to our services (“usage data”), including traffic data, location data, logs, and other communication data and resources that you access and use on the services.
  • Information about your computer and internet connection, including your IP address, operating system, unique device ID, referral URLs and browsing type.

We use other types of tracking technologies for automatic data collection. When you activate and engage with our digital services by clicking on the link to access this Website, or when you are redirected to this Website or Services via any of our digital partners your access includes our use and our digital partners’ use of standard internet data collection, processing and marketing practices that includes the use of any number of tools, including, without limitation, analytic data collection technologies, chatbots, session replay technologies, identity graphing, web beacons, pixel-based technologies, and other similar technologies to collect information about your use of the services. By reading this privacy policy, you acknowledge ours and our digital partners’ use of such technology includes your ratification of our use of such technologies in the processes related to the initial loading and execution of code within your access device or web browser. The information we collect related to these processes includes without limitation, device information including identifiers, access point information, website usage information, computer operating systems, IP addresses, the web browser that you use to connect to our Website and Service. With your consent and acknowledgment you expressly agree to waive any and all claims against us or our digital partners under state eavesdropping or pen register and/or trap and trace laws, or any similar laws related to pen register and/or trap and trace devices or processes to the extent such claims arise from standard digital operations as set forth above. If you cannot accept these terms, or if you wish to withdraw your consent, you may not use our Website, digital access, or digital services available through our services, and in any case your continued use of services revives your consent.

We may also collect certain information regarding your use of the Website, including but not limited to: referring site/ad source, your activity (for example, what pages visited and for how long), IP address, browser and operating system, default language set on your computer, your geolocation (by country), and the frequency and amount of time spent on the Website.

Categories of Third Parties Who May Receive Information include:

Category of Third Parties to Whom Data is Disclosed

Category of Personal Information

Category of Source from Which Data is Collected

Purpose of Collection

Service Providers

Personal information collected from our customers

Our customers

To provide our services to our customers

Analytic Processors

Automatically collected information such as IP address, device type, browser type

Cookies and other tracking technologies

Conducting analytics and improving our website

You consent to Ocient sharing your Personally Identifiable Information with third parties for the following reasons:
we may provide your Personally Identifiable Information to third parties who help facilitate the Website (for example, by providing website development, statistical analyses, data processing, or sending communications to users), but for use solely in connection with facilitating the Website;
we may share your Personally Identifiable Information with Ocient’ partners for Ocient’ marketing and analytics purposes (we do not sell your information for commercial purposes of third parties); we may provide your Personally Identifiable Information to employees and contractors who owe us a duty of confidentiality in connection with a legitimate business purpose of Ocient; we may provide your Personally Identifiable Information to third parties, including, but not limited to, law enforcement agencies, state, local or federal governments, private litigants, and other companies, as may be required to (1) comply with lawful requests such as subpoenas or court orders, (2) comply with applicable state, federal, or local law, (3) prevent fraud or other illegal activities from being perpetrated through the Website, or (4) protect the property, safety, or legal rights of Ocient and others; we may provide your Personally Identifiable Information to any third party whom you have consented to receive your Personally Identifiable Information; and we may provide your Personally Identifiable Information to affiliated companies or business successors of Ocient for the same purposes as stated herein.
In addition, we may provide non-Personally Identifiable Information, such as your age, interests, or the way you use the Website, to any third party for any purpose including customizing and targeting advertising messages. Except as set forth in this Privacy Policy, we will not provide your Personally Identifiable Information to other third parties that may use such information for their own independent commercial purposes without your permission.

Third Parties Who May Collect Information
The following third parties may collect information through the Website, but such information shall not include Personally Identifiable Information unless you post or publish such Personally Identifiable Information in areas of the Website accessible to other users or the public:
third parties that help facilitate the Website on behalf of Ocient may, from time to time, collect information through the Website in the course of providing support; third parties may collect other information that you voluntarily post or publish through the Website in any way; and web-crawlers such as Google or Yahoo may collect information through the Website.
The Website may contain links or references to other websites, including third party advertisers and other unaffiliated websites. We are not responsible for the privacy policies of those websites or of advertisers on the Website, and you should read the privacy policies of each website you visit. This Privacy Policy applies only to information collected through the Website.

Artificial Intelligence Use Disclosure

Some services available on our platform and our internal processing may rely on machine-based technology solutions that enable computers, computer systems, and digital devices to process, create, and enhance algorithms that learn, read, write, categorize, classify, predict, engage, interact, generate, play, analyze, make recommendations, influence physical, real or virtual environments, and imitate with apparent accuracy and/or suggestive superiority, where the output representing these activities are made to appear comparable to humans performing similar tasks or services by accessing and processing available historical and current data and re-iterative processing for purposes of producing and improving such activities, outputs, and apparencies (“AI”). Our acceptable use policies and procedures that govern our use of AI, prohibit the technology from being used to generated content that is discriminatory or harmful. AI is not used by our platform to make employment related decisions.

Cross Border Transfers
The laws of the U.S. and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live, utilize the Services, or access the Website. The Website may be accessed from within and outside of the United States. Ocient controls the Website from the United States. However, we may share Personally Identifiable Information and non-Personally Identifiable Information for the purposes set forth in this Privacy Policy with partners and third parties who are based outside of the United States. No matter where you are located, you consent to the processing and transferring of your information in and to the U.S. and other counties. . Additionally, your information may be made available pursuant to government or law enforcement requests.

Online Security
Ocient will use commercially reasonable measures to safeguard Personally Identifiable Information stored in our servers and databases against loss, theft, and unauthorized disclosure or use. Please be aware that no security measures are perfect. Furthermore, we cannot control the actions of third parties with whom you choose to share information. We are not responsible for circumvention of any security measures by third parties or for any unauthorized access or use of your Personally Identifiable Information made by third parties. Any disclosures that you make of your own volition by means of the Website are made at your own risk.

If you ask us to delete your Personally Identifiable Information from our records, we will use commercially reasonable efforts to do so while retaining any record necessary to comply with governmental authority requirements or applicable federal, state, or local law. Even after removal, however, copies of your Personally Identifiable Information may remain viewable in cached or archived pages or if other users have copied or stored such information. If you have any questions or concerns about the Personally Identifiable Information you have submitted, you may contact us at: legal@Ocient.com.

State Law Privacy Rights

Ocient does not sell your Personally Identifiable Information as the term “sell” is defined under state data privacy laws. Further,  Ocient does not sell or share Personally Identifiable Information to third parties to be used for their own commercial purposes.  For business purposes in the last 12 months, Ocient may have collected, used, and shared Personally Identifiable Information about you as described in this Privacy Policy. Each category of data that may be used by Ocient or shared with third parties is outlined in this Privacy Policy.

In all jurisdictions with consumer data protection laws, consumers have a right to: (1) request access, correction, and deletion of their Personally Identifiable Information, (2) opt out of the sale or sharing of their Personally Identifiable Information , and (3) not be discriminated against for exercising one of their state law data privacy access rights. For more information about your access rights or to make an access request, email your request to: legal@ocient.com.


Children’s Online Privacy Protection Act
Ocient does not knowingly collect or solicit Personally Identifiable Information from anyone under the age of eighteen (18). If we learn that we have inadvertently obtained Personally Identifiable Information from a child under the age of eighteen (18), we will delete that information as soon as practicable. If you believe that a child under the age of eighteen (18) has submitted Personally Identifiable Information in connection with the Website, please contact us at legal@Ocient.com.

Miscellaneous
The headings used for the sections in this Privacy Policy are for convenience and reference purposes only and shall in no way affect the meaning or interpretation of this Privacy Policy. The obligations and rights set forth in this Privacy Policy shall survive any termination or expiration of your use of the Website. This Privacy Policy is written in English (U.S.) and to the extent you review any translated version of the Privacy Policy, the English version controls.
If you have any questions about this Privacy Policy, please contact us at legal@Ocient.com.