Privacy Policy

Last updated: [09-01-2026]

Lydian Global Business Services and its affiliated entities (collectively referred to as “Lydian”, “we”, or “us”) respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, subscribe to our newsletter, or otherwise interact with Lydian. 

1. Information we collect

We collect only the information necessary to operate this website and respond meaningfully to enquiries.

a. Information you provide voluntarily

You may choose to provide personal information when you:

  • Contact us via email or contact form
  • Subscribe to our newsletter
  • Engage with us regarding collaboration or partnership

This information may include:

  • Name
  • Organisation
  • Designation
  • Website address
  • Email address
  • Phone number
  • Country or region
  • Message content

We do not require sensitive personal data and request that you do not share such information with us.

b. Automatically collected information

When you visit this website, limited technical information may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent

This information is used only to understand website usage and improve performance. It is not used for profiling or targeted advertising.

2. How we use your information

We use personal information only for the following purposes:

  • To respond to enquiries and communications
  • To deliver newsletters to subscribers who have opted in
  • To maintain and improve the website
  • To comply with legal or regulatory obligations

We do not sell, rent, or trade personal information.

3. Newsletter communications

If you subscribe to the Lydian newsletter:

  • Your email address is used solely for sending the newsletter
  • There is no fixed frequency
  • You may unsubscribe at any time using the link provided in each edition

Unsubscribing is immediate and does not require additional action.

4. Cookies and analytics

This website may use basic cookies or analytics tools to:

  • Ensure proper site functionality
  • Understand aggregate usage patterns

Cookies are not used for behavioural advertising or cross-site tracking. You may disable cookies through your browser settings, though some site features may be affected.

5. Data storage and security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

Access to personal data is restricted to individuals who require it for legitimate business purposes.

While no system can be guaranteed 100% secure, we act responsibly and proportionately in managing data security.

6. Data retention

We retain personal information only for as long as necessary to:

  • Respond to enquiries
  • Maintain subscription records
  • Meet legal or compliance requirements

Information that is no longer required is deleted or anonymised.

7. Information sharing and third parties

We do not share personal information with third parties, except:

  • Where required by law
  • Where necessary to deliver services you have requested, such as email delivery platforms for newsletters

Any such service providers are required to handle data responsibly and in accordance with applicable privacy laws.

8. International data transfers

Lydian operates globally. Information you provide may be processed or stored in jurisdictions outside your country of residence.

We take steps to ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

9. Your rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for communications

Requests may be made by contacting us using the details provided on this website.

10. External links

This website may contain links to external websites. Lydian is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices.

The updated version will be posted on this page with the revised date.

12. Contact

If you have questions about this Privacy Policy or how your information is handled, you may contact us using the details provided on the Contact page of this website.