Specialized Information for:

Nursing HomesAssisted Living/Board & Care Home and Community Based Services
  • New Online
    Training Curriculum

    This on-demand education platform is a learning center for the Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs.

    Visit to learn more about the training course
  • Infographic for Long-Term Care
    Ombudsman Program Promotion

    View an overview of the Ombudsman program and the impact they have around the nation. This infographic can be used for volunteer recruitment or program promotion.

    View
  • 2024 NORS Data Tables
    Now Available

    The 2024 NORS data tables are now available on the NORC website.

    View the NORS data tables

Locate an Ombudsman program, volunteer opportunities, and help near youVisit our map

News and Press

New Jersey State Ombudsman, Laurie Brewer, Interviewed on the Need to Increase the State's Personal Needs Allowance

Posted: July 17th, 2025

Tennessee State Ombudsman, Teresa Teeple, Featured on a Podcast about the Role of the Ombudsman

Posted: July 16th, 2025

Indiana State Ombudsman, Lynn Clough, Interviewed on a New Ordinance for Non-Emergency 911 Calls at Resident Care Facilities

Posted: July 15th, 2025

South Carolina Ombudsman Program Assists in Relocating Residents from an Assisted Living Facility After Residents Found Locked Inside

Posted: July 14th, 2025

All News and Press

Resource Center Updates

New NORC Notables and Technical Assistance (TA) Tips on Social Media

Posted: August 27th, 2025

New National Ombudsman Reporting System (NORS) Online Training and Materials

Posted: July 18th, 2025

Materials Available - Online NORS Training Course Launch

Posted: July 17th, 2025

State Long-Term Care Ombudsman Program: 2025 Revised Primer for State Agencies

Posted: July 9th, 2025

Resource Library