At Linuxndroid, we provide both digital online courses and physical hardware products. This policy explains how we process and deliver your orders.

1. Digital Course Delivery

⏱ Delivery Timeline

Digital courses are delivered within 10 minutes of purchase.
Course activation and delivery are processed between 9:00 AM and 8:00 PM (IST).
Orders placed after 8:00 PM will be delivered the next day after 9:00 AM.

📩 Delivery Method

Access details / login credentials are sent to your registered email address and/or made available in your account/dashboard (if applicable).
Please ensure Our email course@linuxndroid.in

2. Physical Hardware Shipping

⏱ Order Processing

Orders placed before 11:00 AM (IST) are processed and shipped the same day.
Orders placed after 11:00 AM are shipped on the next business day.

🚚 Courier Partners

We ship using trusted courier services, including but not limited to:

BlueDart Air
DTDC
Delhivery
Amazon Logistics
India Post

📦 Delivery Timeline

Estimated delivery time is 3–5 business days after dispatch.
Deliveries to remote or out-of-service areas may take slightly longer, depending on the courier.

🔍 Order Tracking

You can use this ID to track your shipment on the respective courier’s website.

Once your order is shipped, a tracking ID and link will be shared with you via email or WhatsApp (where available).

Refund & Replacement Policy

1. Digital Online Courses

Once a course is activated, accessed, or login details are delivered, no refund is possible.
This includes:
- Video content
- Downloadable materials
- Premium resources
- Any accessed digital content
Refunds for courses will only be considered if:
- The course is not delivered due to a technical issue from our side, and
- You contact us and we are unable to provide access after verification.

2. Physical Hardware Products

✅ When Replacement / Refund is Possible

You may be eligible for a replacement or refund only in the following cases:

You received a damaged product.
The product is non-functional on arrival (Dead on Arrival).
You received a wrong product (different from what you ordered).

🎥 Mandatory Unboxing Video Condition

To process any claim for damage / wrong item / DOA, you must provide a clear unboxing video:

Start recording before opening the outer package.
The video should be continuous (no cuts).
Show:
- The full sealed package
- The entire unboxing process
- The product clearly, including the damage/problem

Without a proper unboxing video, we cannot guarantee approval of replacement/refund.

🔄 Replacement / Refund Process

Contact & Support

For any questions regarding shipping, delivery, or refunds, you can reach us at:

📧 Email: course@linuxndroid.in
💬 WhatsApp: +91 93510 10160

Support Hours: 9:00 AM – 8:00 PM (IST)