Question 1

How far in advance should we place our order?

Accepted Answer

We recommend placing your order 4-8 weeks in advance, especially during peak wedding season.

Question 2

Do you offer custom designs?

Accepted Answer

Yes, all of our designs can be personalized with names, dates, colors, and details. If you’re looking for something completely unique, feel free to contact us for a custom design.

Question 3

How long does the process take?

Accepted Answer

Production time usually takes 7-14 business days, depending on the product and level of customization. Please contact us if you have a specific deadline.

Question 4

Will I receive a design proof before printing?

Accepted Answer

Absolutely. A digital proof will be sent for approval before we proceed with printing or production.

Question 5

Do you ship worldwide?

Accepted Answer

We only deliver within Europe. Delivery times and rates vary depending on your location.

Question 6

Do you accept returns or refunds?

Accepted Answer

Due to the custom nature of our products, we do not accept returns or refunds unless the item arrives damaged.

Question 7

How can I contact you?

Accepted Answer

You can reach us via the contact form, through Instagram DM or via e-mail. We usually respond within 24 hours.

Wedding stationery & gifts

Unique favors for every occasion 💌

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